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G&E Bill of £916 for 18 day Period from SSE - I could cry
Just looking for some advice here because this whole situation has been stressful and I'm at a loss about how to best address this. We (my partner and I) moved into a rented property on the 13/10/2018 and decided to switch supplier for gas and electric straight away after we used a comparison site. We started the switch…
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Switch still in progress a year on
Hi I successfully switched thanks to MSE Energy Club a year ago. But my account page is still showing 'in progress'. So now it's time to switch again. Problem is, I can't seem to get a comparison of other tariffs. Is it because the switch in 'stuck'. Anyone have any idea what I can do to get the 'switch' accepted? For what…
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Wood burning stove problems
Hi, We bought a house in November and had a a multi fuel stove fitted. This was something i have been wanting my entire adult life and now been a home owner was the finally the time to get one. We had it installed by a Hetas certified installer who is listed on the website. On completion the fire looked beyond amazing, far…
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Spark passed my details to a debt collector without my knowledge?
Hi there, I'm fairly new to energy companies as I only moved into my first rental property 6 months ago. I'm with Spark on a fixed tariff of £140 a month. I have a direct debit that goes out each month. I have regularly entered in my meter readings (except for the first 2 months as I didn't know I needed to). As far as I…
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Ovo £1019 in debt help ☹️
I had my smart meter fitted in May 2017 pay my direct debit of £90 for gas and electricity every month.(this was lowered by Ovo as I was always in credit) Never thought anything else about it and never received any correspondence from them until last week when I got 2 emails as it’s been so long since I’ve looked at my…
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Gas and Electric price comprare tools
Hi every, I've had a look on the site for any tools to help me find the cheapest deal for my gas and electric, but the cheap energy club doesn't work for northern Ireland. Can anyone help me out or point me in the right direction please.…
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boiler ripoff?
Got an older boiler (over 12 years) that has been regularly serviced each year with a plan from a company, which also covered breakdown and heating. Last boiler service they did was June. We have a number of years documents to prove the regular service. This plan got too expensive so we shopped around and found a new…
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Not Received my Gas Bill in over a year
Hi can anyone help , I changed over my Gas and Electricity from Pay as you Go to a quarterly Bill Tariff on Jan 2018 , I went several months having not received any bills and I contacted my supplier several times highlighting the issue and I sent monthly meter readings from both meters , however I have since received 3…
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Air Source Heating System
We recently moved into a new build property with underfloor heating throughout and a Mitsubishi 8.5kw Air source heat pump to provide the heating and hot water. The house is a 4 bed detached property of 150m2. Each room has a Polypipe programmable room thermostat. These are on 24/7, on a comfort setting of 18.5°c from 6am…
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Meter tampering advice
I am a landlord and found out the previous tenants tampered with the meters. The electric one was outside so the engineer fixed it immediately. The gas is inside and ovo say I have to wait 40 days or an unknown time for them to investigate. The meter is still inside so what investigating can be done? I really need it…
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Economy 7 boilers over-rated - help!
Advice appreciated. I live in a ground floor flat and at present when I have my boilers on timer they seem to overheat so much, they generate lots of heat and the cold water in the bathroom runs warm. This doesn't happen to the cold water in the kitchen, however. I'm currently managing the situation by turning the timer…
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Lpg help!!
Hi Guys, Don’t suppose anyone can help? I have 4x 47KG bottles hooked up to my house. I only have one bottle open at a time with the other 3 being closed, then when that is empty I open the next one up then so on and so forth. I have been told by someone who also has LPG that by having 2 new bottles open at a time helps…
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Air Source Heating Running Costs and Heating Problems
We moved into a new build 4 bed detached property (approx 150m2) with an Mitsubishi Electric 8.5KW air source heating system installed with Polypipe underfloor heating with wireless room controllers throughout (no radiators). The system is running 24/7, with the hot water on a timer to heat between 2am until 3am and again…
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Energy bill impossibly high - and we have tried the basic solutions!
Our electric bill comes to around £130 a month for a 2 bed flat with 3 occupants. We have replaced the meter and checked that there are no energy leakages in the house. We only use electric, but our water tank heats for a pre-set 2 hours a day and the bill runs just as high even in summer when the underfloor heating isn't…
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Thoughts on getting a wood burning stove
Hi I wanted to find out people’s thoughts on woodburning stoves and whether they save money after the initial outlay. I recently moved into a house which has oil heating and as it’s an old Victorian detached house with draughty windows, I spend quite a lot on heating oil despite it not being on that much during the day. A…
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Crazy lpg usage! Please help me!!!
Hi All, I’m hoping that someone here can shead some light on my current gas usage and hopefully help me out beacuse im about to lose my mind. Flogas are currently supplying my 47KG bottles at £68.11 (inc VAT). I live in a 3 bedroom, 1 bathroom end of terrace house. I have 8 radiators in the house (various sizes). As both…
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bill electric £622 for 3 months/1 bedroom
Hello every one, Could you give me advice about this case: I got electric bill 2 days ago with £622 for using from Nov- 31 Jan . We are living in flat one bedroom . We have electric heating floor and regular with 18 degree everyday. And i think we are using electric regular seem other other family in the UK . I do not know…
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24/7 Home Rescue Scam - They break your boiler and ask you to pay for a new one
I hardly post reviews but this time I've decided to reveal the truth behind this company. I took 2 policies with 24/7 Home Rescue Company 09849245 , 1 of the policy was under my wife's name. I phoned to book a Free annual service and a gas certificate - They asked me to pay £60 upfront as a security? Never mind I paid the…
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Heating Oil
When its time to buy heating oil, I can phone around the local companies and shave a few pence off the original quotes. I always feel that there should be some strong and more available watchdog to keep a close eye on this trade. An older person I know was paying 25p a litre more...that's a lot when you order 1,000 litres.…
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Electricity standing Charge
I am considering changing my electricity provider. My supply currently has 2 meters- one at Standard Tarriff and the other on Restricted Hours. EDF have said that I could switch to them and continue to pay different tariffs for each meter but I would have to pay 2 Standing Charges, one for each meter, resulting in a bill…