-
Moving into new build on 31st
Hi there, I'm moving into a new build on March 31st (Persimmon) and I'm just wondering what to do regarding energy. Should I just contact the supplier that Persimmon have used, give them a meter reading, and ask to remain on the standard variable tariff? There's probably no point in trying to look around for a different…
-
Bristol Energy Customers Being Chased For Non Existent Debts
A large number of Bristol Energy customers had accounts where they paid on receipt of bill via the Bristol Energy customer portal. The payment processor was Allpay Ltd. Recently, it has become apparent that due to things having gone dark at the Bristol Energy end, payments are not being reconciled and recorded on the…
-
April 2022 Energy Bill Increase
We have been with Scottish Power for several years. Our bill for gas and electric has been £147 per month (direct debit) on a Super Saver tariff. In January we received an email telling us that we had been paying too much and our account was £931.49 in credit. Our monthly direct debit was reduced to £59. Last night we were…
-
Bills inclusive private rented student accommodation question
My son will be moving in to his private rented student accommodation with 2 friends in July, prior to starting the second year of his degree in September. He has chosen a bills inclusive landlord and his contract states: The allowances are generous and it is unlikely you will exceed them if you are sensible with…
-
My price increase from £209 and quotes £
My energy price fix finishes on the 31st of May 2022. I’ve just clicked on for a quote for my new energy costs from May 31 and it has gone up to £655 per month from £209 per month. What can I do as I cannot afford this. Please can someone help and advise me
-
Putting money aside
As a general question to the thinking on this board. To those that are able to put money aside in readiness for energy bill increases (either due to cap changes or end of fixed deal)- are you upping your DD and putting money into your energy account or putting it to one side yourselves? I know it may be a personal choice…
-
Increase if on fixed tariff
Just checking I have correct thinking about this. I am on a fixed 1 year Tariff until October this year and I am assuming that my daily standing charge will not be affected nor the unit price charged because of the change in price cap this April. Basically I should notice no difference. I have already increased my direct…
-
Energy tariffs
My company Avro went bust in Sept 21 and I was switched to Octopus, except I was already trying to get a fixed tariff with Octopus at the time and that took effect before the automatic switch. Because I initiated the registration, I got the £50 Octopus credit, but of course my rates were above the cap. I wonder if this was…
-
Incompatible In-home display
i'm just got off a very frustrating phonecall with EDF. We switched to EDF a while again and when we did we noticed that the in-home display for our smartmeter stopped working, over the last few months we've been back and too and never got the issue resolved. Finally we have been told the smart meter is working, but the…
-
utility point
joined edf sep oct 26,still no balance details from utility loint,edf cant find anything out ,who can i refer to,ive been trying to get an answer for months
-
Accidentally signed up to 2 business electricity contracts - Help!
Wondering if anyone can give any advice. I signed up to an electricity supply contract last August 2021 to start the supply this August 2022 through an Energy broker. They got the start dates mixed up with our new and current suppliers which led to a whole load of hassle and our current suppliers kept send letters of…
-
Am I being quoted above the market cap?
Hi I hope someone can help clarify things for me, as my energy supplier is avoiding my question. I understand the energy price cap varies by region, however I'm struggling to find what my actual cap is! I'm based just outside of Glasgow, Scotland. I found an average market cap on MSE website, and my supplier has quoted me…
-
Council Tax Rebate 2022 for energy costs or all living costs?
Hello all, I wanted to ask your opinion on the
council tax rebate 2022. The government is describing this as aimed at easing
the rising costs of living, but its website also states that the rebate is
aimed at addressing the rising "energy costs". Which one is it then? The reason I ask is that I have a lodger
to whom I let…
-
Price Cap on business energy?
I work for a landlord and manage energy bills. We had a rental property, owned by a company, on a fixed rate tariff for gas and electric. I followed Martin's advice and when the fixed tariff ended on 31/10/2021, I DID NOTHING!. Unfortunately, I did not realise that the price cap did not apply to this energy account and we…
-
energy
hi i'm disabled and both my wife and i are in our mid seventies.we had an email from our energy supplier,it states,as from april your d/d will increase to £311.that's our pension gone,i phoned our energy company,and was told to get in touch with C.A.B.this i did,now wait for it,the agent told me to go into debt,then we…
-
Changing prepayment company
Hello I have an electric prepayment meter with Eon. I recently topped it up a few hundred pounds on your advice in order to temporarily avoid the new rates on 1st April. Disappointingly it appears Eon have changed their stance and will not honour the old rate come 1st April. Can I change to a company that will keep the old…
-
Where can I find clear details of standard variable energy tariffs?
The dramatic increases in energy prices seem to have led all the utility companies, the switching sites, and even MSE into giving advice not to switch; and many comparison sites simply no longer offer comparative quotes. As general guidance, this may be pragmatic. But it has left me very frustrated. We had for some time…
-
In limbo with energy supplier
In August 2021 I switched energy supplier to Avro and 3 days later they stopped trading. I tried several times via Avro and my existing supplier websites to get the switched cancelled within the 14 day cooling off period but could not get a response. Then Octopus was awarded the Avro account so I tried to get them to…
-
Exit fee - EDF
Hi, I moved into a house in February. The gas supply was with EDF. I signed up to a tarrif, and subsequently changed my mind. I cancelled within the 14 days cooling off period. I have since moved to another supplier and EDF are saying that I have to pay the £200 early exit fee. Looking for advice - surely this can't be…
-
eon next v18 2 yr fixed
not showing online and only available through call centre try to get this rate next 2 yr v18 fixed elec 28.46 sc 57.09 gas 7.48 sc 40.92