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Moving from prepayment
Just moved into a new home which has prepayment meters. I have phoned British Gas who informed me I have failed there credit check, which really pee'd me off as I have always paid all my bills on time. Any how what is my best option to get rid of the money gobblers. My current supplier informed me if I stay with them, they…
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Enstroga or OneSelect - who is responsible for keeping my money?
I'm a regular switcher and have never had this problem before. At the beginning of September, I switched from OneSelect to Enstroga for my electricity. OneSelect has a large balance (about £150 or more) owing to me but is holding on saying it has to issue my final bill before refunding me. Enstroga tells me they have given…
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Winter fuel payment
Hi everyone, Has anyone received their winter fuel payment yet? I'm sure ours came earlier than this last year. Thanks, Candy
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Best temperature to set the heat of my radiators?
What's the best temperature to set the heat of my radiators at? Is there any hard and set best case? I can go all the way to 80c on my boiler.
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Electric boiler OR new gas boiler
Hi all, I was hoping to seek some advice, my property is F rated on the EPC and I need to get the rating up to at least an E, the only way to do this is cavity wall insulation OR putting in a new boiler. The current setup is an old electric boiler, theres no gas supply to the property so it will cost appro £800 to connect…
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Eversmart
I'm with Eversmart also and had the same offer. What I'd be keen to understand is what would happen if after paying my years energy costs upfront they went into liquidation. I've checked out the company accounts on Companies House and they look to be in reasonable shape albeit a very small company in the energy market
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Smart Gas Meter
Hi, I'm looking for some advice from fellow members regarding an issue with our current energy supplier. I have smart meters fitted for both gas and electric but after attempting to get readings at the end of October I found my gas meter display blank. I have been in touch with my current supplier who is advising they will…
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Eon - Undercharging then huge final bill on Death
Hello MSE Forums, Looking for a little advice on behalf of my Mam and Dad. A few weeks ago my Nan Died age 87, my Mam rang her Energy company (Eon) to settle the outstanding Bill. My Mam was told over the phone that the total bill to settle up would be just over £1600. This is where i cant get my head around it, My Nan was…
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Variable or Fixed rate?
For the past 10 years or so, I have plumped for the time limited, fixed rate energy deals. I've just joined the Cheap Energy Club, and the best deals for me are People's Energy, Pure Planet and Outfox - all variable. The cheapest fixed deal is Scottish Power - a difference of £163 a year above the cheapest variable. £1325…
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Help! Can't afford to top up prepay this winter
Hi all, we are in a nightmare situation. We live in a rented flat, from a housing association which is all electric, and we have a top up the meter which we pay back a very large debt at £3.50 a week. The cold weather is now here and we have had to turn on one of the storage heaters (the other is broken and I don't think…
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Fixed Deals versus Variable
Apart from keeping monthly payments the same is there any advantage in having a fixed deal for energy? We submit a reading when we join a company and when we leave. I presume that if we have used more than we paid for because we were on a low fix then when we leave we have to pay the difference. So whether on a low or a…
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BULB warm home broader group has chosen to EXCLUDE The low income element
My mums so upset. I have switched her from SSE to bulb a few months ago, she has always qualified for warm home £140 discount due to her low income. Before switching to bulb we called to check that with them she would still qualify and was told yes, she falls into the low income category. The broader group applications has…
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British Gas set me up as Business Customer
In May 2018 I moved into a new build apartment. I went to register with British Gas but was emailed saying there was an error with the creation of my account and they were looking into it. A couple of weeks went by, then I received a couple of letters from British Gas Business regarding VAT certificates. Straight away I…
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Storage Heater not registering on "Smart" energy monitor. Any ideas?
Hi Everyone, Hoping someone can help as I'm scratching my head a bit. I live in a flat which has 2.5kw Creda storage heaters in each room and in the corridor. Now a few months back during summer I got one of those "smart" wireless energy monitor thingies which has a sensor that clamps onto the live cable of electricity…
