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WHD dispute
Applied to First Utility last October. Got email in March from a 3rd party company saying refused. Phoned them and there was a lot of confusion but they maintained I could not have it. I received it for 2 or 3 years previous so asked FU. They said I definitely would get it by end May. I kept the chat transcript. Chased…
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First Utility & MSE Energy Club
So First Utility was the recommendation swap for my Mums energy as her tariff ends 30th June. The tariff was called NSmart First August 2019 Online. Hey thats great I thought and started the swap. Except they called today to say that the application had failed as Mum already has a Smart Meter and this tariff is only for…
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Tonik Energy objecting to switch
post deleted
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Energy price comparison website
Hi, I'm looking for website that will list current deals with standing charges and price per unit of energy (electricity and gas) plus prices after deal ends so I can compare prices. I did not have accounts in my name before so can't compare against previous bills. Can you recommend something? I've been looking but all I…
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Gas Mains Replacement - Weekend home
We currently have a house which we are occupying only at the weekend and Southern Gas Networks are currently performing gas main replacement on the street. They sent a letter some months ago saying they would be in touch if they required access to the house but we've heard nothing. They've been working down the street and…
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Smart Meters and Energy Monitors
I've recently had my second smart meter installed. The old one from First Utility was first generation and my new company, Octopus Energy, couldn't read it. In addition I've recently bought an e-Golf so I wanted to go over to Economy 7 (OK Octopus have just introduced an even cheaper tariff for EV owners). Along with the…
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Utilita referral
Hi Does anyone have a referral code for utilita as I'm now signing up and if I pop the code in the referer gets £20 energy free
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Igloo Energy Interest rate
I signed up to Igloo energy because the energy club does not seem to factor in the 3% interest on credit balances on up to £1000. It was about £20 a year more expensive than the cheapest energy deal, but if I deposit £1000 it should be about £10 cheaper. Perhaps MSE should put this in their description for Igloo, or am I…
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OVO changed my final reading
When I switched from OVO Energy to another supplier I sent them my final gas meter reading of 09003. However, when they sent me my final statement it was based on a final reading of 09114. This appears on my final statement: 29th May You Gave 09114 29th May You Gave 09003 28th May Final Read 09114 I only gave them one…
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Which smart meter tops up immediately?
I had my new British gas smart meters yesterday and now I'm feeling a bit hard done by. Previously, if my electric had run out suddenly, I put the key in and it came back on. Now I am told by the meter that it could take up to half an hour for the request to go through. This is completely unacceptable and downright…
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Various options for an electric only flat?
Hello I have been reading up on heating and hot water options for an electric only flat lately. The flat is double glazed, on the ground floor in a converted block of 4 which was originally built around the 60s (ish. EA has been unhelpful). The floor plan indicates it is around 400 square feet and the external walls should…
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Green star another rip off energy club recomendation
We took up the energy club offer on Green Star energy two years ago. When they are recommended you dont expect problems,but ive lost a lot of money believing MSE in the past(remember crown currency?) I know the major suppliers are bad,but the smaller ones still have these ridiculous rules. Why dont they tell you your…
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Move house - Uswitch & Economy energy
Hello all, I have recently moved house. I have some issues with my switching process and was hoping to get some advice here !!!128522; So I moved house in late Feb and used Uswitch to switch my energy in early March (from Economy Energy - the original provider, to Scottish power). A few days ago, I received a bill from…
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Electricity price high?
Hi Im new to this so please bear with me... I have my electricity account with EDF. Last year they put in a new meter as the old one was faulty. In December I had a bill for £218. I spoke to someone on the phone to set up a direct debit. I was told to pay £40 a month which I have been doing (although I thought it was a bit…
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Economy 7 Help
Hi, I have just moved into a flat which has E7. My storage heaters are working, and my immersion heaters seem to be working fine too, but I am not getting any hot water in the morning. It looks like the E7 is not heating water during the night, or during the day, apart from when I use the boost switch in the kitchen. I…
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Smart Meter
Please please can someone give me some advice about smart meters. I haven't got one at the moment but my energy supplier EON, keep sending me emails saying "we need to change your meter". I am really sceptical about them because ive heard so many bad things about them, so do I have to change to one or not? Thanks
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EoN Announce price rise
https://www.bbc.co.uk/news/business-44532586 New increased standard prices starts in August.
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Paying by Direct Debit with a Smart Meter
Hi. I have several properties that I let to students on a bills included basis. As a rule I don't sign up to Utility company tariffs that require direct debit payments as, in my experience, the monthly payment is always estimated in the utility company's favour to the tune of several hundred £'s per year. However I am now…
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Smart Meters - switching provider
Good morning, We are currently in the process of moving house and the current owners are with British Gas and have smart meters fitted. We are with E.on and may decide to stay with them when we move. I know there were initially issues in terms of not being able to retain the full functionality of smart meters if you…
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Sparks again -feel helpless
Hey everyone. Need desperate desperate help with sparks. They are so ruthless. Basically (I don’t want to bore you all but if you are with sparks you need to read this to avoid this absolute nightmare and if you are not then avoid the pitfall). Ok we were behind with the bills (and we really were). We then cleared the debt…
