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Cashback on CEC
How is cashback paid on the MSE Cheap Energy Club if you switch through them?
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Robin Hood Energy or EBICO
Hi Hope you are all well. I was thinking of switching from a Big 6 supplier to EBICO (they seem to have this tariff where there is 0.42 standing charge, 0.18 day rate and 0.00 night rate for a fixed 12 months contract). I am off the gas network and with an E7 meter. However the reviews online say they tend to overcharge…
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Robin Hood Energy or EBICO
Hi Hope you are all well. I was thinking of switching from a Big 6 supplier to EBICO (they seem to have this tariff where there is 0.42 standing charge, 0.18 day rate and 0.00 night rate for a fixed 12 months contract). I am off the gas network and with an E7 meter. However the reviews online say they tend to overcharge…
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Scottish Power claiming I owe £4500 on prepayment meters!
Bit of a long one, sorry. So I moved in to my house in April 2013. Problems with Scottish Power started a year later. I accidentally put a wrong meter reading in online which resulted in my bill being £1000 more than it should have been. I phoned SP and explained, they sent me a revised bill with correct readings but still…
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Compensation from EDF
Hi folks I ll try and keep this as brief as possible, I joined edf in September and my bills had been estimated until February when I phoned in a reading for my gas of 11 thousand odd units, they told me the last actual reading they had was 6 thousand odd in September so they asked me to provide daily readings for a week…
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Too high gas consumption
We’ve moved in new home few weeks ago. Right after we had a gas meter replaced because there was some problem with pressure. When I checked the meter 6 weeks after there was about 600m3 used. It’s a 3 bedroom house, 2 adults, 3 children. The temperature sensor is set on 17 degrees. 3 people take a shower, 2 kids take a…
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Changing Supplier Problems
Hi I changed over to Avro Energy back on the 28th February 2018. It took a month for my previous supplier EON to allow the switch to go ahead. I have only just found out that they allowed the Electricity to switch but have blocked the Gas. Avro cannot tell me why and I dont owe any massive bill so still waiting for Eon to…
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Scottish power billing issue
Hi guys I have recently received an accumulated first bill of 1200 for energy usage over past 14 month. I had requested for bills during the course but was informed about a billing issue at Scottish power's end. I have now sent a revert to apply back billing code and resend the bill. My worry is related to the bill already…
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British Gas energy bill
Hi I moved into a small flat a couple of months ago and I have just received my first quarterly British Gas electricity bill. The bill came to £915 which is A LOT higher than I expected given that I live by myself in a small flat and I’m out at work for most of the day. I phoned British Gas who asked me to send them meter…
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VAT charge on Energy bill
Hi Guys, wanted some advice if possible. My electric rates are here : single rate & London cooperativeenergy.coop/siteassets/tariffsproducts/my-co-op-single-elect-may-19/my_co-op_lite_single_elec_may_19.pdf The rates state VAT is included however on my bill im charged 5% VAT. Should I be paying this if my rates include VAT…
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Help needed; smart meter malfunction resulting in shock bill
Hi everyone! First time posting and hoping someone can help! Sorry if I’m doing it in the wrong place etc... So I’ve been with EDF for just over 2 years and we got a smart meter installed in November 2017. When we got the meter installed we got told it was working fine and all our readings will be taken automatically from…
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price comparison sites
When i see Martin on TV he says sometimes he can't give names of webistes that give you ALL energy providers for some stupid reason or another but it's something to do with some not showing all the deals or something like that, so what is the best price comparison sites to use? I'm looking for Electric supply only switch…
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MSE Energy SPAM and LIES
We signed up for Energy Club Alerts with MSE We liked the idea that we would only get an alert when there was a CHEAPER TARIFF In my profile it clearly says "When should we tell you there is a cheaper tariff" and the setting is "When I can make any saving" So we got a message from the energy club, we followed the link and…
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Website down?
Is the Cheap Energy Club website down? Every time I try to edit my details, I get the "Oops! We've had an accident..." error page.
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NPower Economy 7
Hi, No-one seems to know about this but I'm with NPower and live in a house with a storage heater and a water boiler, both use electricity to heat up over night. This is cheap as NPower offer 'Economy 7' which I believe is cheaper to use electricity over night. I think they are the only company that do this as I have tried…
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Gas meter isn't registered on the National Grid
We bought a new build property in January 2018 and the gas meter is not registered on the National Grid due to a system issue, so we are unable to get gas bills. When we bought the properly we were told that E-On were the supplier for both gas and electricity, however they were a lot more expensive than the provider we…
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Gulf Energy - wrong tarriff on CheapEnergyClub?
Hi, CEC is showing the April 2019 tariff for this supplier however when I've switched to Gulf the tariff is reported as May 2019 which has higher unit prices for gas and electricity and standing charges. Is this a case of CEC being out of date or Gulf being guilty of advertising cheaper rates then once your're on their…
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Electric turned off inside flat but meter still running
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Friend's business paying a fortune for business electricity, options?
Enquiring for a friend of mine that runs a nail shop (not part of a franchise) alone on the high street and also works alone, he's been with EDF Energy since the beginning. New price from 26th April will be 80p standing and 23.50p per kWh which I think is exorbitant. He sometimes has to run 2 or 3 electric heaters during…
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Another TOTO energy debacle...
OK. I got the email with 10,000's of others saying TOTO are moving me to Utilita on the 10th... It's now the 12th, Utilita don't have any knowledge of my account. TOTO insists it was passed on to Utilita. After 2 weeks of ignoring my emails and finally getting a ticket on their support site. Utilita confirmed to me that…
