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British Gas.... Can they do this??
Evening all, I hope you can help me with this as I have spent over an hour on the phone with British Gas today and have failed to get anywhere... this is the scenario: * I bought our house from our inlaws who moved out of the property on the 17th March and subsequently provided final meter readings for the dual fuel to BG.…
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Unrecognised mobile subscription
(Moved to Here: https://forums.moneysavingexpert.com/discussion/5835184/unrecognised-mobile-subscription)
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Green Star Energy
Just tried to transfer from them as I'm in the 50 day period prior to contract end and they've just sent an email saying they've objected to my transfer because there is money outstanding and I will incur a fee as I'm still within the contract. In the past when I've transferred the outstanding balance has always been paid…
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Outfox The Market misinformed me of my switch
Hi all, Never had this with a gas and electric supplier before but Outfox the market said my switch for gas and electric successfully switched on the 3rd of April, 20 days later they've just informed my only my electric switched and they need my MPRN number for the Gas, How did it take 20 days to tell me the switch hadn't…
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New Boiler Plus 2018 Regulations
From 1 April, new boiler installations must comply with Boiler Plus 2018 Regulations. New boilers must be at least 92% Erp and all combi boiler installations must include one of the following: Weather compensation Load compensation Flue Gas Heat Recovery Smart controls There appears to be a paragraph in the legislation…
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Merger of NPower and SSE
This proposed merger between NPower and SSE now faces an in depth investigation by The Competition and Markets Authority: "We have found that the proposed merger between SSE Retail and Npower could reduce this competition, and so lead to higher prices for some customers. We therefore believe that this merger warrants…
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Co-op sends meter reader 3 weeks after switch away
Not sure if this is normal, can't recall it happening on previous switches. Switched from Co-op to OVO, switch happened on April 6th. I supplied OVO with the meter readings at that time. 5 days later Co-op generate a final bill (I'm over £400 in credit). Fast forward to today, a meter reader turned up which didn't make any…
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British Gas HELP - Unauthorised entry
Anyone able to advise.. Basically after losing my job late last year, we have gotten a little behind on some bills, Mostly all sorted apart from British Gas, Im not looking to be shoot down on the debt I owe, as I know this already BUT, In Febuary they told me that they would be taken me to court to get a warrant to put a…
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Extra energy no good
I decided to swap supplier from EDF to extra energy. Extra told me the switch was complete. They then billed me for two months, I noticed EDF were also billing me. After 12 months of e mails from me which were never acknowledged. They continued to send me invoices and eventually employed a credit company to try and get the…
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Has anyone actually saved money after installing a smart meter?
I've just received an email from my supplier saying that 'my' new smart meter (which I haven't ordered) is coming and please to pick an appointment. Reading up about this, I see that many suppliers are trying to make smart meter installation sound like a legal requirement when it isn't. I'm not a Luddite and am more than…
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Npower doesnt have any reading for my gas meter
Npower doesn't have any readings for my gas meter from me or the previous tenants (they were with npower) I've ben in the flat for 10 months now. I couldn't find the gas meter anywhere when I moved in and kind of forgot all about it until now (2 months before I move out) After many long conversations with npower they…
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April E.ON bill with tariff price rises
I've just had my E.on electricity bill, and now I'm confused. I've followed the story regarding the 'backdoor' price hikes implemented by E.on with the withdrawal of certain discounts that were available, a bit sneaky but I wasn't too concerned as I'm only single fuel anyway and only get the DD discount on the standing…
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Smart meter installation wrecked my boiler
Back in March 2018 I arranged with First Utility to install a gas smart meter as I already had an electric one put in two years ago. On the day of the installation I was told the electric one needed to be replaced as it was unable to communicate with the new gas meter! Not so smart I thought. Anyway after the installation…
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Npower problem before move house
Must say when I do move house I won't be using NPower for my energy supplier that's for sure. When we moved into the house back in Jan 2016, we were told Eon supplied our electric and gas so we opened up an account with them and set up a direct debit which was going fine but we occasionally got letters from NPower asking…
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Moving to new home
Hi I'm a pensioner looking for advice regarding gas & elec. Suppliers. Currently only on elec. & oil. New home(bungalow) has gas & elec. I need advice on the cheapest dual supplier with good after sales service. I've seen Bulb mentioned and some other new small suppliers but would appreciate advice 're which is considered…
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New, seriously cheap deal from Eversmart Energy – but should you go for it?
'New, seriously cheap deal from Eversmart Energy – but should you go for it?' Read MSE Andrew's full blog: 'New, seriously cheap deal from Eversmart Energy – but should you go for it?'
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Bulb taking over supply without any authorisation to do so
Perhaps forumers can confirm that the following chain of events is permissible - or am I being fed a load of tosh. Someone in the same apartment block as ours applies to change supplier to Bulb but inputs the wrong address - ours! We only find out about this because, co-incidentally, we had also applied to change our…
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iSupply Energy - High Court Writ of Control to wrong Address
My elderly Mother-in-Law was very shocked to recently receive a Notice of Enforcement, saying her address owed money to ISupply Energy. She is, and has been, with British Gas for many years. The Writ was addressed to a person we had never heard of, but with her very poor eyesight my MiL didn't notice this for some time.…
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eversmart Energy Views
Hi Just done a fresh comparison and Ever smart has popped up as the cheapest Last week it was One select as i was waiting until a week or less before switching any views on Ever smart please Thanks
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Boiler installation rush job & water Leak!
Following the recent gas connection installation to our house, we also took the opportunity to have gas central heating installed via grant funding available. The central heating company came and installed the central heating system on the 4th April 2018, completing the installation in one day. On 17th April I woke to find…
