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Am I being accused of something?
Back in Jan I changed to Ebico as I am a low usage person, and due to screw ups with gas side of things ended up £30 in credit for that (they didn't wipe former tenants debt and I kept having to top up more until it reset) At same time they gave me a £20 credit to electric meter even though I had just put on £50 myself to…
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Storage heaters help new flat
Hi We have been in our new home for almost 3 weeks (I'm ruddy knackered :rotfl: but we love it) we have two storage heaters Dimplex Economy 7, We thought we best try them out last night, well we tried the one in the livingroom. We switch it on at the plug, no light came on (which we expected) then later on the light came…
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NPower Bill
Hello, I'm looking for some advice. I have just received a bill from NPower for electricity, for a rental property I used to live at and moved out on in May 2016. The bill is for £3,044.01. The letter is dated 30 August 2017 and, although received today (08 September 2017), states that payment is due by 13 September 2017.…
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co-op energy comparison
Hello all my co-op fix for longer September 2017 tariff is about to end which I pay 66 pounds a month for .When I did a comparison on co-op energy website ,using my existing tariff it says I can save 202 pounds but pay 72 pounds a month.I Could not see how I was saving if I was paying an extra 6 pounds a month .I contacted…
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British Gas old debt issues on credit file
I'm not sure where best to post this but hopefully someone can give me some advice. Years ago I was using British gas for both gas and electricity in my previous house. I tried to move supplier to Scottish Hydro, British gas released my accounts but then notifies me my account was in debt so I quickly cancelled the change…
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OVO Energy
Do they allow you to swap to another of their tariffs penalty free? I only ask, as I have a very good tariff at the moment with EON, but OVO's 2 year tariff has now dropped to the same price (and cheaper than their one year tariff). I can move tariff with EON penalty free, but could I with OVO, if I wanted to move before…
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Smart meter compatibility
I had a British Gas smart meter installed about six months ago. I'm looking at switching suppliers, but would like to know which would be compatible with it?
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Switch Question - Meter Fitting
I'm looking to change supplier but have a planned install for a new smart meter with my current provider, if I cancel the contract will this then get cancelled or should I just wait (October) for them to come out and install?
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Yet Another Shocker from MSE collective
below says it all lol how much did EDF pay you MSE to promote their shocking so called cheap collective?? think you should have a MAJOR rethink on how you promote them as clearly they are nowhere near as cheap as you make out, i guess you put profits before savings for the people nowadays by looks of it
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e.on smart meter
Is there an e.on rep on here? An appointment was made by e.on for a Morrison Utility Services rep to come to my home to fit a smart meter on 5 September between 4-6pm and they did not turn up. The phone line is 'exceptionally busy' and my email asking for a reason for not turning up remains unanswered shoddy way to treat…
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Smart Meter / Changing Supplier
Hello, new to this! Have just switched to Npower after BG Collective Fix ends soon. Have Smart Meter fitted with BG which in fairness was great when it worked but sporadically lost connection with IHD and spent days / weeks offline. Now I know that the Smart Meter will return to "dumb mode" once the switch completes but I…
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Npower claiming I owe money on previously settled account
Hi, If Npower send us a final bill on the account, and settle the outstanding amount owed to us, can they change their mind 4 months later and demand hundreds of pounds from the closed account? Background: I closed a duel fuel account with Npower on 5 April this year. We received our final bill and were in credit, and…
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MSE News: Energy users are put off switching because they haven't heard of the...
Not knowing whether the cheapest energy firms are "any good" is the most common reason householders are reluctant to switch energy, according to a poll of 3,500 MoneySavers....Read the full story: 'Energy users are put off switching because they haven't heard of the cheapest firms, MSE poll finds' Click reply below to…
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Sainsbury Energy Fixed Ends 31 October.
Hi, my "Sainsbury Energy Fixed Ends 31 October 2017." I got it last year with MSE Energy club its dual fuel I was paying £83 month and it's going up to £ 93.32 when is the best time to change supplier can I leave a supplier early Is anyone else with Sainsbury's I think it was popular on MSE
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Erroneous utility transfers
Daughter moved into student rental on 1 sept 2017 had set up her own energy supply on a dual fuel deal at a great price with scottish power take over date was 12 sept. on 2nd sept before it was taken over by sp from british gas and sse, a company called Snowdrop energy hyjacked it and took it over. problem is now when…
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CEC bug?
I have been getting updated quotes from the CEC as I'm about to switch my supply. I found that if I enter an annual gas usage of over 85000kWh then the only results that come up are for Scottish Power. Is this by design or is it a bug? Other comparison sites show lots of other suppliers that are cheaper than SP for this…
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Just moved back to UK, grateful for advice!
Have moved back to UK after a bereavement. After months of limbo it's all gone quickly, found job and have just rented a flat. I have some beginner questions. A bill was waiting for me at the flat from npower for gas and electric the month the flat was vacant. What do I do about that? Also when I make an account with…
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Data protection
I have just blasted Bristol Energy for giving my details to a third party without my consent Lowri Beck Lowri beck phone me and a recording telling to send my meter reading to them by an 0845 Number Err don't think so they didn't even mention the fact it is around 10pence a minute for someone to call an 0845 Number.…
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How to get your credit back from GB energy?
Has anyone been in credit with GB Energy? How did they find it getting their credit back? I have recently switched energy suppliers and just gave meter readings to my new supplier to open the account with. Do I call my previous supplier now (with the same metre readings) to request a refund of my credit or do I wait a day…
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changing suppliers
I have recently began to try and switch suppliers ,to get duel. After finding a good deal for me, only to be told that because I have different energy suppliers and my gas is prepaid meter and my electric is credit meter they cannot help me, only if I have both gas/electric on prepaid meter. This also seems to be the…
