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COOP Fix offer a con ?
End of Fix (Mar 2017), Received this today: "If you fix today, you can relax in the knowledge that the price you pay for your energy will be the cheapest product available, and will remain at that price throughout the next 14 months." Tariff Co-op Online Exclusive May 2018. Click button automatically registers you as…
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Co-op Energy Login problem
Hi Is anybody else able to login to their account wih co-op energy? I rang them Monday as they had taken double the amount of our normal direct debit even though we are nearly a quarter in credit. I had to email them after and the auto response stated it could take up to 4 working days for a reply. So in the mean time I've…
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Warm Home Discount Question.....
As someone who is entitled to the WHD i was hoping someone could help. I usually go for a fixed duel fuel deal with a supplier who pays this scheme but this time electricity with Iresa and gas with Scottish Power works out cheaper. Will i be able to get the WHD from SP for just a gas tariff? Hope this makes sense.
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How long do storage heaters take to charge?
I am on E7 and the other day I had the lounge storage heater (Heatstore HSXC24N) on charging for 5 rather than the usual 7 hours. To my surprise, the following day we couldn't tell the difference. I am now wondering how many hours it actually takes for the heater to charge. Reducing that to 5, 3 or 2 hours could save…
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Energy Helpline collective - false savings reported
Hi I got an e-mail this morning regarding Energy Helpline collective and a new EDF tarriff Putting in my figures, it reports Great, I can save xxx... but drilling down, this is completely bogus It reports my existing tariff (Bristol Energy) Unit rate 12.050p per kWh Standing charge 17.64p per day (£64.39 per year)…
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MSE Cheap Energy Club - switch did not go through
I tried to switch suppliers in October using Cheap Energy Club. The switch did not go through. Cheap Energy Club blame Sainsburys but Sainsburys tell me that they have no record of Cheap Energy Club ever putting the switch through. I have lost out on the cheap deal I thought I had signed up for which is now no longer…
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Tariff whilst switching suppliers
Hi, I would like to clear up some confusion about the switching process as I have been given conflicting information. I am currently on the BG collective fix ending on 28th Feb. I have started my switches to separate suppliers for Gas and Elec. Both are due to be completed after 28th Feb (most likely 2nd week of March). My…
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Gas MSN & National Database? Stuck
Hi, Hoping someone in the know can help us, we are renting a property & moving supplier from Spark Energy/EON to First Utility, however we've been told our gas (specifically the MSN number) isn't on the national database and can't be moved until is. We called Spark (who letting agents told us supplied were with), turn out…
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Switching Timelimits?
Is there a time limit which utility companies should switch your supply by? I submitted by application 29/12, still waiting for Gas although Electricity has switched (I was dual fuel before and now). When I contacted Eon my current supplier they blamed the "IGT". (I think that was the initials). Just worried I'm losing my…
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Which collective switches are yet to come?
Sorry, I signed up to several and kind of lost track of them now. I know the MSE one didn't come up with anything for England and have had a few others now which haven't beaten my current arrangement. The 'bigcollectiveswitch' contacted me today (EnergyHelpline) and no savings there. I think the iChoosr one was yesterday…
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Changing from economy 7
Hi - new on here just after some advice. My current fixed tariff with EDF comes to an end at the end of this month in which I have economy 7 as I have storage heaters, however, in March I shall be getting rid of the storage heaters and having underfloor heating installed. So, my question is, do stay on the variable…
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LOKA Energy
Has anyone ever had dealings with this company? We rent a 1 bed flat and LOKA have a standard (£30) monthly fee for what they state is the maintenance of the boiler and then charge for usage after that. Would I be correct in assuming the standard charge should be covered by the property owner and as the tenants we would…
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Annual Summary 13,743kWh!
Hi all, I live in a 2 bed flat (electric only), with one storage heater in the hall and the rest have been changed to electric heaters. We also have an immersion heater for the hot water which is left on all the time(i don't know if i should leave on or turn off and on as every thread has conflicting thoughts about this…
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Flow Energy - "For Sale"
Just came across this news on the Which? website. I doubt it will have any adverse effect on current Flow Energy customers. "Feb 2017: Flow Energy is for sale. Its parent company, Flowgroup, said that although the business is growing, pressure from volatility in wholesale market prices and trying to compete with new energy…
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New EDF collective fix tariff "Simply Fixed February 2018"
Hi, I signed up for this tariff yesterday lunch time and received a welcome email from EDF about 5 hours later. The only problem is that the email only mentions switching my electricity to them and this tariff is for dual fuel. Is this normal for them to only deal with one fuel at a time and will I get another email about…
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Electric Prices for Business
Trying to sort out the next business fixed price electricity contract and the cheapest new fixed price deal currently being offered is a 19% increase from the previous deal. I go direct to suppliers for their price quotes as well as using energy comparison sites on the web. Is anyone else seeing this level of increase.
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Changing suppliers after prepayment meter change to standard meter
Hi, I'm looking for some advice from all you knowledgeable people! We bought and moved in to a new house in December which had a prepayment meter for gas and standard meter for electricity. Both with British Gas. We finally got the gas meter changed over to a standard meter last Wednesday and I'd now like to switch to…
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Switching from Scottish Power to Robin Hood
Hi, this might be a silly question but I have just pressed the button to switch using the cheap energy club, do my meters have to be changed?? Still the same method (prepayment) but can't seem to find anywhere if the actual meters need to be changed.
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Exit fees
Hi I have been with Npower for several years and have the last year been on one of their fixed schemes which in my mind finished yesterday as that was the twelfth payment and am due to change to Scottish power any day now. Npower have said that I will be charged £40 (£20 x 2) for early exiting as the February 2016 fix…
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Smart Metering
HI This goes today to Ofgem:I operate a hospitality micro business in North Yorkshire a B&B in fact. I am VAT registered and pay business rates on the part of the building used for commercial use. I have had and currently have energy supply contacts for my power, both electricity and gas. I believe I am no slouch at supply…
