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Water heater - how long should they be on for?
So I've just received my bill for the quarter in my new flat and shockingly it appears to be £50-£75 per month in 1 bedroom flat. I'm not using a lot of electricity from what I can see, and I'm on Economy 7 for my storage heater. The only thing I can think that might cause problems is the water heater. How long should they…
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At wits end
Daughter moved into rented flat 2 months ago. Meters are both prepayment, landlord doesn't know who they belong to, and we have contacted the big 6 who all deny it's there's. we tried the ukpower website and had no reply to emails. She is using the keys that were there for payments but we want her own account and ideally…
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High Electricity Usage
Hi, My parents who are pensioners recenly showed me a statement for there previous 12 months electricity usage. They do not have Gas so full electric. The usage for the last 12 months was 22816.19 kWh Am I right in thinking this is really high ? Does anyone know what the average household with no gas should use ? They live…
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Contractual Issues Sainsburysenergy
Hi Needing some advice. I joined SE in Nov 2016 after initially joining Isupplyenergy. I didnt like Isupplys Winter Weighting policy so cancelled within 14 days and joined SE. SE sent me a letter in Dec 16 which due to misplacing it I didnt open till mid Jan 17. The letter said "sorry to see you go" and my contract had…
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Energy Club Price rise
Hi, We joined the MSE Energy club end of last year and got a good deal switching. However this month BG have told us (email) that they are increasing our DD by £30 a month. So I'm in the process of finding out why. Has anyone here also had this happen? Bit annoyed too be honest.
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OVO Surprise Arrears Email on PAYG??
Hi, Not posted on here before but I received an email from OVO yesterday completely out of the blue since switching to them last May on a smart meter online payg account. I top up via an app on my phone and also keep track of my energy usage and balance that way too. So far so good... Then I receive an email yesterday…
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Bill for £400 from EDF for empty property
We bought a property in July 2015, which we then sold in July 2016. It was refurbished in November and December and was empty the rest of the time. A new meter was installed in March. This was because the previous meter was a pre-pay meter, and we wanted to change this to a normal meter just in case there were any issues…
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Economy 7 and radio teleswitch
Can anyone tell me if this is correct we have economy 7 a white two rate (day rate and night rate) digital meter and a radio teleswitch group code 96 The teleswitch comes on to heat up the storage heaters and water emersion at 2.00 5.00 8.00. 10.00 12.30. 14.00 21.00. 23.00 Giving a total of 8.5 hours The meter seems only…
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Did I miss something
Am I missing something? Did I not get an email saying they were putting together some sort of amazing energy club deal? Then I get email saying all but SSE had increased their price already Where the hell is OFGEM who said Ofgem warns big six to swallow rising energy costs Jan 20th 2017…
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Changed supplier, how long before I get a refund of account credit?
I recently changed from extra energy to Octopus via MSE. Octopus confirmed change now complete, Extra energy account show we are a few hundred in credit. Anyone know how long before a final bill and refund should be forthcoming from the old supplier?
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MSE News: For heaven's sake, energy hikes now mean you could be burning £350/yr
Energy price hikes are coming thick and fast, so we wanted to update you with the situation right now...Read the full story: 'For heaven's sake, energy hikes now mean you could be burning £350/yr unnecessarily - just sort it' Click reply below to discuss. If you haven’t already, join the forum to reply. If you aren’t sure…
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Co-op misleading email
Co-Op have just sent me an email about a new tariff , May 2018, when my March 2017 tariff ends. £999 (with a star), checked closer actual £1458 . £121.50 a month. Sainsbury's £108, service can't be any worse.
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FAO EON Rep
I am currently on a fixed one year V19 tariff , due to end in March. consequently I am looking to change. Apart from a couple of tariffs with companies I'm not keen on, my best option seems to be E.ON Saver Fixed 1 Year v7. my question is this : If I apply online to change to this tariff will the change go through…
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COOPEnergy - Latest tariffs not showing on Energy Club
COOPEnergy have 3 new tariffs ending May 2018 but these don’t appear on the MSE Energy Club. Makes you wonder if we are really getting a full market comparison as claimed.
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New boiler quote is this a fair price
Hi My old boiler has packed in and I got a quote this week for a new boiler and installation. >Convert current pipe work to accommodate a combi boiler >Supply and installation of Main Eco Elite 25 >Supply and installation of Clock >Supply and installation of flue and associated pipe work >We would leave the old cast iron…
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Which suppliers provide a paper bill or statement through the post?
Hi, Is there a list of energy suppliers that provide an actual paper statement or bill through the post? Or does anyone know of any suppliers that do this? So far I know of British Gas. The companies listed as cheapest for me on Cheap Energy Club offer either paperless billing and/or require an online account. The…
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switching supplier?
Hi, My current tariff dont run out until April 16th with sse, but want to switch before prices go up next month without paying an exit fee. I need to wait until February 27th i worked out to avoid this and wondering if the tariff will be honoured when ring to switch on that day? Thanks
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Has anyone had a problem with Scottish Power setting up a direct debit with Santander
I have been trying, unsuccessfully, since last July to have my direct debit changed from one Santander 123 account to another Santander 123 account. Only the account number has changed. Each time I phoned Scottish Power I was assured that it had been put right. Now, just yesterday, after numerous phone calls to Scottish…
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npower missed appointments
in October i noticed my electric prepayment meter was not showing any readings and was not lighting up, so i could not see what i had credit left out of 40.00 i had put in just days before, i contacted N power straight away and i was told it sounds like the battery has gone and the meter now needs replacing, but no…
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Placement of new gas meter / living room ?
We live in a ground floor council flat With a further 2 floors above us On each landing there are 2 flats so that there are 6 flats. In each block The national grid are in the process of doing major replacement of all gas pipes outside the properties The outside area has all gullys as they prepare for the new gas…
