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Immersion heater help
Hi everyone, I’ve just moved into my first flat and I’m trying to figure out the immersion heater. The immersion heater has two heat switches- top and bottom. When I first moved in I switched the top immersion heater on for 2 hours and the water was still cold. So I switched the bottom immersion on as well for a further 3…
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A company that offers Insurance for Electric Biolers
hi Can some advise of a good company that give a plan to cover and service electric boilers as i live block of flats and each flat has it own boiler
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First Utility isave etc paper billing
Do the quotes on Cheap Energy Club include paper billing e.g. isave First Utility?
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What if I gave a wrong reading to my electric company?
Hi guys, new to the forums because having trouble at the minute. I live in a one bedroom apartment that it powered only by electricity, so I don't have a gas bill. I have been paying £42 a month until I received an email yesterday saying it had gone up to £123 a month. I contacted the provider who said that it does look…
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EDF Shocking
I moved into a new apartment in Feb, had been at old place for two years, used British Gas and never had a single issue. I have been with EDF for just over 6 months and Oh my God!!! My first quarterly bill from EDF comes in around the £270 mark…this is when we are in winter, my next bill which covers two months, NOT THREE,…
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Should I use a different supplier for each of my Gas & Electric
My fixed contract with E.on is coming to an end in November and the prices are gonna be much more after. I've had a look on The Cheap Energy Club to compare and come up with Robin Hood Energy. Although it says it will be cheaper for me when I looked at the breakdown it showed that my gas would actually cost more than with…
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Spark Energy problem - frustration overload
Hi everyone, This may be a long one so please bear with me as i need to vent and get advice. The history of the problem is that last year i sold my house and rented starting in late march. Shortly after moving in it was discovered that the property had 2 energy suppliers, this is apparently illegal and to this day I have…
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Billed despite no contract
Hi I'm new to this, but wondered if anyone else has had a similar problem. We moved into our house nearly 20 years ago. We also own a yard and barn next door. When we moved in the electric supply to the barn already had no fuse and was sealed off by SSE & the previous owner. Whiz forward 18 years, and we suddenly got a…
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Npower Ofgem ruling
Hi, we had big problems with Npower not setting up an account at our previous address. Long story short, after nearly 2 years Ofgem stated that they had to give use discount on what we had used, give us a longer time to pay, allow us to change supplier and give us a single point of contact. The only thing that happened was…
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Leaving Fee
Hi Do any savvy switchers have a rule of thumb to apply for when to ignore the leaving fee and switch anyway. I've had a couple of improved deals recently that outweigh the leaving fee, at face value, so I wrote it off and switched anyway. I didn't sit down with a calculator; just went on gut feel. I suspect I could've…
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New home owners and no idea!!!
Hi Folks, As the title suggests we are new homeowners and neither of us have had to live off our own back before. I'm previously ex armed forces and never had to worry about energy bills etc and she's always lived with family. I have a couple of questions. Firstly whats the best way to go about finding the best…
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British Gas changed the final bill 3 months after closing the account
I moved out my property at the end of July. My Landlady emailed us to say she would transfer the bills back to herself and give them final meter readings. This was not done so I had to close the account myself based on estimates. I was told I owed them £57 and this was sorted. Now I have got a letter from debt collectors…
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F.a.o scottish power representative
Just wondering if its possible to sign up to one of your dual fuel tariffs, with an Economy 7 meter currently installed at the supply address. Gas Central Heating has just been installed, and the Storage Heaters removed (by a qualified electrician), so we no longer need the E7 tariff. I've been told that most energy…
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United Utilities business
I have just found out that United Utilities have not been taking any direct debit payments from my account since Novemeber last year and now they want to up my current direct debit from £20 a month to £88.50 a month to pay back the outstanding amount. Now as a small business I cannot afford this amount and think its highly…
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Free boiler scheme
Does anybody know if you now have to pay a contribution towards a free boiler. I have been told that no matter what your income is you will have to pay something towards it as a lot of the funding has dried up
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e.on trying to charge for units used before completion date
We recently moved house and the previous owners had a contract with e.on. On the day we completed we took meter readings and entered them online the next day (as we had no broadband at the time at the new house) as we had already set up an online account with them in readiness for the move. However, when we have received…
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Meter Replacement
Hi All, long time lurker, first time poster here, finally with a question to ask. I received a letter yesterday from my energy supplier stating, "since you started generating your own electricity your standard supply electricity meter hasn't been working properly" and they want to replace my meter. I have had solar panels…
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Daligas virus email
Hi Has anyone had infected email from daligas regarding invoices uploaded on google email account and sign in link.They have told me that their systems were affected but no personal data was taken.If you had infected email then please delete it as it is a virus.I am not sure if daligas has written to all of their customers…
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How much energy do you use?
I checked on Eon website and it had a graph which shows your energy usage per month compared to efficient local homes and average local homes. Our electricity usage was way below both. Our gas was slightly higher than average some months, then between efficient and average other months. Got me wondering whether we were…
