-
British Gas Business Direct Debit
Is anybody else having problems with British Gas & their direct debits on their BUSINESS GAS account ??? I am caught in a loop with British Gas & Santander Business Bank. British Gas are saying Santander Bank are refusing to pay the direct debit request & Santander Bank say British Gas are not requesting it !!! The direct…
-
Cheap Energy Club application failed!
I used your service on the 18th August to transfer my gas and Electricity. Well despite all the confirmations that the transfer was in progress and still is on my account page nothing has happened at all from either my old supplier, my new supplier or money saving expert. It's now over six weeks of "patient" waiting for…
-
EDF Energy, didn't take money and wrong bill!
I was with EDF Energy between 12 Apr 2011 and 20 May 2012, I signed up to them via the internet and took out a fixed rate tariff, when I signed up I gave them all my correct details including bank details for direct debiting and I religiously gave them monthly meter readings. After a couple of months I noticed no direct…
-
British Gas Tariffs - advice
Hi I could really do with some help! I have what I think is an unvented heating system in my flat which currently costs me 40 pounds a week in electricity (60 in the winter). It is a rented property so I can not change the heating system. I have a prepayment economy 7 meter with British Gas (which I can't switch due to…
-
Boiler and heating cover
Hi, Any recommendations for boiler and heating cover policies? I was tempted to go with the HomeServe Cover 8 with Annual Boiler Service for £9.50 a month except when I read that the boiler service will be carried out between April and September 2015. I would prefer a cover with boiler service but almost immediate and not…
-
Smart thermostats
Hi, I've recently moved into a home which doesn't have a thermostat for the central heating system so when I looked into standard thermostats I also came across the smart ones; primarily Hive, Nest and Tado. Pretty much decided I'm going for a smart one (I'm a gadget fan :) ) Someone will be in the house most of the time…
-
NPower lack of billing
I have changed energy company from NPower 6 months ago. They are sending me final demands for money with usual debt recovery threats but have never provided me with an itemised bill showing the basis of the money claimed (meter readings useage build up of rates etc). I have written to them on numerous occassions but have…
-
Clock wrong on electric meter
Hello I moved in to a new place a short while ago and recently realised that the clock on our meter was wrong. Not a huge problem normally but as I am economy 7 which heats the water tank at night and I try and use the dishwasher, washing machine and dryer at the night rate times...it is... Now...to complicate things I…
-
Scottish Power -- the only way to get a bill is by leaving them....
Had awful trouble with SP who are unable to set up my gas account because their £200 million computer has the hump. I have been on at them since May and it is now with the Ombudsman. However, I spoke to a nice lady today (only 50 mins. wait) who told me that if I leave for another company, they can make up a final bill and…
-
Switching with FIT solar agreement
I have solar panels on my roof with a Feed-in-Tariff agreement with Scottish Power. Can anyone tell me if this makes it more difficult to switch energy provider - I currently have a dual fuel deal with Scottish Power - would I have to switch the FIT agreement too?
-
One year fixed rate
hi, I have a one year fixed rate for gas and electric with SSE, I appear to be using more energy than the monthly cost I am paying, my question is, at the end of the term will I have a big bill to cover any shortfall? If the answer is yes what is the point of fixing rather than paying standard usage rate?
-
Pre paid gas meter
Hi all, We have bought our first property and got the keys to it yesterday. It has a pre paid gas meter, of which me or the OH are not familiar with! I went to Coop and topped up £10, we put the card in, screen comes up saying Emcr £6.00 which I am assuming is the emergency supply? When I press and hold the red button, it…
-
When to switch
Hi I have been switching gas and electric suppliers on a yearly basis for the last 7 years. My current nPower fixed deal comes to an end in November. With this deal there are no early exit fees but when I've compared for better deals nearly all of them have an early exit fee. With my previous deals as there was no early…
-
3 year fix from Ist Utility
I have just been offered a new 3 year fix on my Gas & Elect from First Utility. Where can I find out if this is a good deal? I am already on a fix deal with First Utility.
-
How to change from a business meter to domestic?
I am a new tenant and I am trying to switch to my own supplier. The new supplier checked the National Database and told me that the electricity meter has business meter profile and I should contact the current supplier to change it. I contacted them and they are mentioning changing the meter and charge for it. Do they…
