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Gas Payments - Is This Right?
I live in a 2 bedroom flat and British Gas currently supply my gas. When I moved in (September 11), they put me on a £45 a month DD. The first couple of months, the bill was about £30-£35, leaving my account in credit. Though as it has been a lot colder these past few months, it has been £80-£90 a month. Now, British Gas…
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Final Meter reading adjustment
Hi all, Does this ring any bells with anyone? I am towards the end of the process of switching both gas and electricity to a new supplier. When requested I gave the new supplier meter readings for both gas and electricity. A week or so ago I got the final gas bill from the old supplier. No problems with that. Today I get…
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Help Please? Meter Readings Suddenly gone high?
Hi, Panicking here! We have an imperial meter for gas. We pay bill quarterly, and are with Eon. As it was coming close to our quarterly bill, I wanted to see what we had used up until then. Last reading from last quarter's bill - 8506. So read meter on 22nd Jan - 87 days - 8585 = 79 units = 2,509 kwhs used. Average daily…
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My NPower problem
Hi All Ive posted before about my problem with NPower and I kind of expected it to be resolved. I switched following a call from Npower promising lower bills than British Gas who I was with up till NPower around the end of 2010. Despite sending an opening reading they didnt bill me for a few months, then they billed be a…
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Related Electricity Meter????????????????
I tried to change electricity suppliers earlier today, from NPower to Scottish Power, but I was told I couldn't do so because I have a 'related meter'. The girls I spoke to at Scottish Power didn't really know what it was and all she could tell me was that I couldn't switch (at least not to them) with one of these meters.…
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Switching gas supplier problem
Hi, I am posting on behalf on a friend. She has a card meter from EDF, and they are absolutely ripping her off. About £120 a week. Sometimes it cuts off the supply even there is still some credit left, and then she has to phone them to 'turn it back on' (is that possible?). The whole thing is just too annoying and too…
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Need Some Help Guys Swalec Social Tariff Scrapped :(
I wonder if some of you could offer me some advice, we have been n Swalecs Energy Plus Social Tariff now for about 2 years, we have a pre-payment meter because we owed them some money, because we were using more than 10% of our income on energy we qualified for this reduced tariff which knocked our electricity price down…
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Free gas boiler checks
I recently found out about the home heat helpline (0800 33 66 99) , where they can arrange for free insulation for pensioners. I never knew about this before, I just assumed that if you want insulation you have to pay for it no matter what your age. So what I'd like to know is, considering how much it can cost to send out…
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Air Source Heat Pump - Best Electricty plan
We are just about to move into a new house which is heated by an Air Source Heat Pump (ASHP). Does anyone with ASHP have any recommendations as to which electricity plan I shoudl select? Our Electricity is with EON and we in Norfolk.
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British Gas
I have been ripped off by British gas. I had a new boiler which should have had £400.00 off the price. Their ad said 'OFF ANY NEW BOILER' not true, why, I still don't know, when I complained I just got a load of waffle. Has anyone else had the same thing happen to them and how can I fight it?
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How should I heat my home (thermostat) best settings
I have an efficient gas boiler and rads installed. I have a programmable thermostat of 6 programs, how should I best heat my home. Currently we have the heating come on at 5.30am to bring the temp to 18oC (to get up at 6am) then goes off at 6.30am to leave at 7 and then comes on again at 6.30pm at 18oC to arrive home at 7…
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jack
Help! I'm at my wits end. I recently paid my electric bill then 2 days later received anther bill for over £200. They had re-billed me going back to 2009 and the account shows 'charges reversed' every quarter. I spent about 3 hours talking to 4 different people on monday and nobody could give me an explanation. I rung…
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Utilities with bad credit
I wasn't sure where in the forum to post this so I apologise if it's in the wrong section. So, I have bad credit (mortgage arrears) thanks to circumstances beyond my control which I won't go into now because we'll all be here forever. Just wondering, I am about to rent a house and it occurred to me that what if the water…
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Avoid npower hometeam
I know people come to MSE to seek advice on products and services. I rarely post but felt compelled to make sure that I shared my thoughts on how terrible npower hometeam is. If you're considering this product and seduced by the cheap rates, I hope you're also come across the massive number of well founded complaints…
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nPower bill question
I'm not sure if I'm being daft, but I've received a bill from nPower today that doesn't make much sense to me. The bill says that in six months I've used £172.48 in electricity, and that I owe £76.48. I've paid four direct debits totaling £96.00 (3x £23 and 1x £27 after I increased the amount myself). All of this is…
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Gas and Elec monthly payment scheme, big bill - HELP!
Hi, I'm hoping someone can give a little advice... I switched my gas and electricity in August 2011 from Eon to EDF. EDF took my meter readings and set me up on a paperless monthly direct debit payment scheme and I've not thought too much about it since. That was until I needed a copy utility bill for ID purposes a couple…
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economy ten ..prices how much
im thinking of changing to economy ten does anyone know how much it cost....i heard its really cheap on the economy meter but they charge very high on the normal meter...that cant be right?
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energyhelpline.com cashback
Do I qualify for cashback if I switch from one tariff with Scottish Power to another with the same company? Anyone tried & been successful?
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Npower not been billing us
Hello My wife switched to a dual fuel account with Npower back in June 2011. Although she has been billed every month, as expected, for our electricity they have not billed her since setting it up for the gas supply, since June when she set it up. She is worried she will get a big bill for arrears at some point, and has…
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Warmfront help no heating for 6 months.
My Nan who is crippled from arthritis is in receipt of pension credits and her heating has been broken for 6 months. She is eligable for a grant under the warmfront scheme and has used £200 of it so far. She is currently using a gas fire in the lounge/kitchen along with a electric heater and has been confined to these…
