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Billed for the wrong electricity meter
Hi, I moved into an apartment 22 months ago and the agent read my electrcity meter that is kept in a locked cupboard and I was not provided with a key. Based on the previous tenants usage I was told me bill would be set at £45 a month. After 6 weeks of being in the flat I recieved my first bill based on actual readings,…
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Basic switching question - switch date
I am on scottish hydro 'go direct' tariff and got a letter saying they are changing me to a standard tariff from 31st Dec. My question is how can I change to a new tariff/supplier on that date? Can this be done? If not, would a normal switch result in a random date and a few days worth of standard price energy being due?…
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Can i switch my new boiler off once a day?
Hello Just got a greenstar 25i worcster fitted, can i turn it off for 8 hours a day when im out?. I belive even leaving it on number 1 all the time is still more costly by some way, versus switching it off once a day!! Allso will turning my boiler off during the day affect the boiler pressure as it seemed to, the first…
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Most cost effective method - gas heating
Long story short, the husband and I split a few months ago and I'm now left with a heating system I don't really understand. There are a number of options I could go with but I'm sure if I looked up the controller I could figure it out but what I want to know is what is the best method of keeping the house warm. Option 1:…
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Scottish Power Problem? Have they removed money from my account?
Below you can see two screenshots I took of my Scottish Power online account. The first one was taken when I logged into my Scottish Power internet account on 1/11/11 and the second was when I logged in again three days later on 4/11/11 The whole of my account history going back 6 months or more has changed. NOTE: I'm not…
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water heaters
Can someone please settle an argument for a friend of mine. Is it cheaper to keep your hot water immersion heater on all the time or to turn it off and on as you need it?
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Anyway of avoiding charge for changing to normal meters from prepayment?
I'm currently with NPower on prepayment meters for both my gas and electricity. Contacted them over the weekend to enquire about changing my meters over so that I can pay by direct debit. However they have informed me that there is a charge of £60 per meter :( which I cannot afford at the moment. Does anyone know if there…
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Saving when you have debits with existing supplier
I think that we are massively overpaying for our gas and electricity. Just on standard British Gas tariff for Gas and standard E.on (Energyplan I think) tariff for electric. Have been with the same suppliers since I moved in almost 2 years ago and have never changed them, despite being skint, because there was a clause in…
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Problems getting money from EDF after Switch
Hi all I switched from EDF to NPower at the end of April this year and provided meter readings to both. Despite this my final bill from EDF was estimated and wildly inaccurate. I having been calling EDF at least monthly to chase the oversight and enquire about my payment. Every time I get told that due to a change in…
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Switching - £60 charge to remove meter?
Hi, i made a post earlier this morning about my situation about switching suppliers. I have just spoke to my current supplier (npower) who said that they would charge me £60 to remove my prepaid gas meter. Are they likely to charge me another £60 to remove my elec prepaid meter? Is there anything i can do about this? £120…
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Student house seeking help!
Hi everyone, We moved into out student accommodation on the 16/09/2011 and we gave our energy supplier a meter reading not long after that. We have just received our first bill for £198.12. I don't know whether i am being naive when thinking that is slightly high. The way i read it on the bill - thats just for around a…
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Current supplier blocking switch
I just moved into a new property and have tried to switch gas and electricity to supplier I've had for ages but the current supplier keeps cancelling it. Are they allowed to do this? What can I do?
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Confusing Gas Problem
I hope someone can help because I am really, really confused. My OH and I moved into our flat in Aug 10, it was a repossession so we had no information at all on the flat. The gas meters for the flats are kept in a communal area and they are in a completely random order and not numbered so we were unable to find out which…
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Helpful utilities
Did you know that if the meter needs repairing, despite the fact that it is outside and we aren't allowed to touch it, it is a legal responsibility for the home owner to be present. No compensation for having to be home is offered.
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pros & cons: gas v's electric
hi guys and gals i am having trouble in deciding what really will be the way forward - re my energy usage in the future. i live in a small housing association property and they have offered me the chance to have a heating upgrade. currently the property is all electric - and has economy 7 - night storage heaters which are…
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Advice on switching suppliers
Hi all, Looking for some advice on my current situation and switching gas and elec supplier. I have only ever switched once and have been with npower for a couple of years. Reason being, we aquired some debt from my redundancy and ended up owing money. We was forced to go to a pre paid meter. Now all the debt has been…
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Old Accounts Security
It costs time and money for Businesses to remove your account details from their computers. So many businesses keep the Data. Why is this dangerous for you? I had an account with a British Utility, just for gas. The service was excellent until I accepted their offer to include Electricity. My meter would be read and three…
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Large Gas bill - unsure what to do
Hi folks First post here, need some help as not sure what we can do about a large gas bill - I believe this bil to be incorrect. My girlfriend and I live in a 2 bedroomed flat. On December 2010 I decided to move from British Gas to N.power for our gas. We signed up to a 'sign online' tarrif and begun paying £33.00/month…
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Will Ac adaptors only take electricity when connected ?
I have often wondered if AC adaptors for example with my mobile phone when disconnected from the device keep using electricity ? Is the electricity still live ? Or will electricity only be used when it is connected to the phone or battery assisted device. If I could avoid taking the adaptor out of my 4 way extension lead,…
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Sunflow Electric Heating Systems
I am considering asking the UK agent to come round and cost out a new replacement system.This system is based on a German design Electrical radiator.Clay filled and specified as very efficient. Has anyone any positive feedback from this type of heating system at all? Coke
