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Where do I stand?
If EDF cancelled one half of my DD in December 2009? My bank had sufficient funds in it and Santander did not inform me as they say that they only write to confirm if a customer cancels a DD. I'm still paying my Electricity DD, but why would they do this? They can't give me a reason so I'm wondering what my legal position…
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Social tariff on pre-pay meters?
Hello. My sister is on her own with her children and on benefits. Gas and electric are pre-pay meters. She says she is on a standard tariff. Is there a cheaper tariff for people on benefits? Or because she uses pre-pay, is she stuck paying more for her energy than someone on direct debit? Thanks for any replies.
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HELP! HUGE gas bill in new property :(
Hi & good afternoon Me and my partner have just moved in together in our first flat. It was previously a business property but we are in the process of registering for new gas & elec providers for residential use etc. Currently Total Gas & Power provide the gas on a business tarif. E-on provide elec on a business tarif. I…
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Estimate bills and metre readings.
We changed to the new energy smart tariff a while back with british gas since then we were meant to submit meter readings, my husband just told me he wasn't actually done it since June so our recent bills have all been estimates. I have today looked online at the bills and British Gas have underestimated our bills by a…
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Websaver 10 from British Gas
I am on Websaver 6 with British Gas, due to expire in a few months. Is Websaver 10 the best tarrif to transfer to. It appears to be almost £40 more expensive unless my calculations are incorrect. Websaver 6: Annual Bill : £628.53 Websave 10 : Annual Bill : £667.68 based on 8830 kwh/year Gas, 2898 kwh/Electricity
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Scottish Power Final Bill: That cant be right!!!
Hi I have been with Scottish Power for 6 months roughly give or take, but am now leaving for another provider. I have steadily and dutifully paid my dues through the prepayment meters and never gone into emergency credit. After the 6 months i got the dual fuel cheque for £35 and was quite impressed with them as a company…
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Moving Tomorrow - can I switch supplier immediately?
Hi We are moving house tomorrow, the house has been empty for a while and the current electricity supplier is Swalec and British Gas for gas. If I wanted to move supplier tomorrow to get the products on on direct debit plan can you do this and what is the procedure? Call the exisiting suppliers with meter readings, then…
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I am SOOO Confused by gas/leccy prices
Can someone help me out pretty please? I'm not sure if I'm paying over the odds for electric and gas, and I just don't understand what all the numbers mean. I'm not generally thick when it comes to bills and money, its just the gas/electric stuff that has me confused :( I'm in my first house (3 bed mid terrace, 2 people…
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British gas contract roll over
Hello people, I've just realised that British Gas have rolled over my contract without even telling me, and now they say i'm locked into a 12 month contract at higher rates - not nice when you run a small business! They claim they sent me a renewal letter but I don't recall receiving it and usually I file everything they…
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Who supplies me?
I've just bought a flat, however I was never told who currently supplies my electricity (no gas in the flat). Is there any way to find out who my supplier is? Thanks
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Cavity walls - Mark Group
This is what I've sent to the Mark Group on their "How was our service" form: "Concerning your cavity wall insulation service. This company seems to be a bit of a joke really. Last year your people were going door to door offering the reduced rate loft and cavity wall insulation (£99 each). So we were booked to have both…
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Paying a lump sum when usually paying by dd
Hi I'm with Scottish Power for electricity, and last year (probably about July time) got clobbered with a massive bill as the amount I was paying monthly obviously wasn't enough (and stupidly I forgot to supply actual readings and it had been going off estimated for about 18 months- I know, me bad). Anyway, SP increased my…
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British Gas Home care, Is there a alternative?
Hi All, I have HomeCare from British gas and pay £37 a month is there a cheaper alternative? I need to cover Electrcity and Boiler and central heating and maybe plumbing
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new customer...
Myself and my partner are looking to buy our own house in the next few months, and one of the many new hurdles is which energy suppliers do we go for? We have no ties to any companies at the moment so any pointers would be great. We are living in the South East of London.
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To fix or not to fix
I know this is the million dollar question, but I'm at the end of my fix. Was on EON Fixonline v4 paying £512/year. Their new price fix is Price Protection 2013 at £700/year a nice £188/year. Best fix I can see is OVO New Energy Plan at £543/year so not a lot more but not sure what they are like. Best non fix seems to be…
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I'm think about switching, is it complicated?
Just wandering what the procedure is on switching online. And whether you need to be at home waiting for an engineer to visit, and how long it takes to switch? Are there any procedural differences in switching to a different tariff on the same company and switching to a different company? cheers.
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Gas and Electricity cost??
I am currently with Scottish power, i have a pre-payment meter for electric which was here when we moved and pay my gas by direct debit. I currently pay £112 a month gas because we owed money and i pay £100 a month on electric a month. Tried to have pre-payment removed was going to cost £44.99 to remove and they wanted…
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Pre-payment meter help
Hi All, My partner was left facing a gas usage bill for £800 due to a damaged heating controller, it's since been repaired but at the time left the heating on constantly for 2-3 months solid! She didn't have the money so agreed to have a pre-payment meter installed by British Gas (BG). After nearly a year the debt on the…
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Selecting a gas and/or electricity supplier
Hi Folks As you know, all suppliers are constantly raising their prices and it can sometimes be difficult to pick the cheapest supplier. For example, some may charge a certain rate for a certain number of units consumed, while others may give discounts if the deal is done on line, or if I get both gas & elec from them. How…
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MSE News: Free insulation for British Gas customers
This is the discussion thread for the following MSE News Story: "British Gas will install free insulation to many of its customers who it supplies both gas and electricity to ..."Read the full story: Free insulation for British Gas customers
