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Pre-Pay Standing Charge?
Hiya was just wondering what is peoples understanding of standing charge on pre-pay meters and how do they feel about it? Thanks :beer:
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High Gas Bill - 20 metric units a day?!
Moved into a new property in November 2010 - it's a 2 floor maisonette with 2 bedrooms on the top floor, and 2 reception rooms with a kitchen, bathroom and spare room on the main floor (1st floor - there is ground floor flat below). First bill came through in December for less than a month's usage at £127 for something…
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Help Please - direct debit increased is this legal
I am currently with Scottish Power (cant switch at the moment due to the special deal I have where they promise to be 1% cheaper than British Gas!). I was currently paying £75.00 per month for gas and electric, they have today advised they are putting this up to £110 per month. I am more than capable of handling my bills…
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air source heat pump and electricity provider
we bought a house that had both gas and electric from british gas we had the gas removed and more or less knocked down the original house. we built a new house on the footprint and extended we have had UFH installed run by an air to water air source heat pump and we are still using british gas for the electricity. my…
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Scottish Power Denied Twinheat Tariff.
Hey I would just like to find out if anyone has had the same experience! My electricity provider is Scottish Power , i live in North Wales. I am on an Economy7 tariff and prepayment meter which suits me very well really and my expenditure is not bad at all. However i had a Scottish Power 'Prices' booklet through the post…
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N Power Spreading warmth tariff
Just wondering if anyone is on this tariff & if so do you find you have saved money or does it work out the same or more expensive than regular tariffs? Also, how do you have to pay the bills? At the moment I pay on a regular payment card & get an information only bill every quarter.
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Southern Electric say BT is Indian Owned
Much amusement yesterday as Southern Electric's Doorstep Seller tried various idiotic techniques to sell me their gas and leccy. All sorts of rubbish that prices from EDF had gone up and Southern were miles cheaper.Quoting me rates which don't appear as part of any tariff on their price lists. Giving me sob stories about…
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Does this seem normal? £169 for a month and a half electric in a small flat?
Not really sure if this seems normal, my wife and I stay in a small two bed flat, two storage heaters which we actually don`t even have on all the time, the total electricity bill has been 12 NOV - 29 DEC COST £169 we have a small water heater about half size which barely fills even one bath. which heats nightly. I just…
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Carbon monoxide alarm
Hi I was at work last night and the alarm which is in the kitchen went off. We have a boiler and oven in there....the boiler was only fitted in November. Anyway my husband thought it just must be a false alarm and took the alarm outside to turn it off!!! (I was at work!!). And he brought it straight inside again. Anyway it…
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Energy Comparison Websites - build in discounts?
Hi! Does anyone know if the energy comparison websites build in the available discounts into the prices in their output when you do a comparison. E.g. you get a £100 dual fuel discount with npower if you pay by direct debit - is that baked in to the numbers they crunch or is this additional adjustment I need to make?…
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EDF Switch - Npower final bill shock
I have completed my switch to EDF and got my final bill from NPower. It was three times my normal monthly bill but I thought hey-ho it has been winter, exceptionally cold - until I looked closer and the bill was just for electricity! What I cannot understand is they have my correct meter reading last time I provided it, I…
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EDF complaints email address?
Hello Having a lot of trouble with EDF switch and have sent 2 emails which have had no reply and another today. https://forums.moneysavingexpert.com/discussion/comment/39956182#Comment_39956182 Does anyone have a fast-track address I can use? director@edf.com or similar? I need to go to the top as the service is just…
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New house ... Bills!
hi, i have just brought a new house and i am trying to estimate how much bils ar going to cost ....every comparison site is asking me for current payments....i have none! does anyone have any suggestions of how to search? thanks
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Switching From Spark - ombudsman complaint
Hi, Property was switching over to Spark as we moved in. Switched away from them in March for reasons discussed here by many other forum members, and have yet to get a penny out of them. In a large amount of credit - energy cost was less than half of what we actually paid, although it took them 7 months to admit this with…
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Electricity Meter - Test as readings so high
I am concerned that my units used are so high, though I dont have records going back too far (and my supplier npower only read the meter annually and I am on direct debit payments). Comparing my units used this year with my sis who has a similar house, appliances etc and who uses exactly half the units I do!! So I asked…
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Energy switch for first time
I was wondering if anyone could give me some advice?! I'm a first time home owner and when I moved in to my flat I stupidly just accepted the developers preferred supplier (naively thinking that of course they'll give me the cheapest deal...) I'm currently on Scottish Power's extortionate online standard tariff…
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EDF took out my meter while we where in dispute about readings!
I contacted EDF about strange electricity readings and as instructed I took daily readings for a week. EDF agreed the readings where erratic. Then EDF came round and removed the the old meter and replace with a new one so no way to know how much it was over metering.
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EDF Customer services
Just recently switched from Atlantic to EDF and had to call them yesterday for the first time ... 55 minutes on hold before the call was answered. Had to call them again today, another 50 minutes waiting! I realise they are busy after the Christmas period but this is just rubbish.
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Should I switch from oil to gas?
Hi. I've moved into a house in the past year that was built around mid-late 1980s. I think by the looks of it the same original boiler is still in place. Our current central heating is oil. I had the boiler serviced not so long ago (the fiancee was in, I was out - bad idea??? :-) ). Only joking, anyway, the dude said it…
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Meter Readings Question
Hi all, When I moved into my flat, someone with a key to the room where all the meters was let me in, and read out my meter readings for me to write down. I have just received my first bill from energy company, and it has the following info. Electricity, The meter reading I quoted in August A meter reading which they…
