EDF took out my meter while we where in dispute about readings!

Rivaz

I contacted EDF about strange electricity readings and as instructed I took daily readings for a week. EDF agreed the readings where erratic. Then EDF came round and removed the the old meter and replace with a new one so no way to know how much it was over metering.

lemontart

They may have taken the meter away to be tested by the tech bods, and the only way they can do this is by putting another meter in and taking it away as they cannot do this on site.

Premier_2

Electricity meters are usually checked by having another one installed alongside the existing one to check the accuracy.

But I suppose they might have taken it away for some type of test.

Contact the supplier and ensure that the meter is retained if you are still in dispute. Perhaps they removed it because they've already decided it is faulty, as you say they agreed it was "erratic".

Surely you (or someone) was in when they removed the meter and fitted a new one? They won't normally connect a meter unless there is someone at the property (for safety reasons)

Rivaz

Once EDF sent the next bill my meter readings dropped to 50% of what they where with the old meter. So I complained to EDF and they said the old meter worked fine and my usage has not changed. So I stopped paying the bills.

@Premier. EDF have not retained the meter. I let the engineer in and when they went the meter was changed. I didn't realise the relevance at the time.

@lemontart. Meters can be tested in situ. It's called a load test.

Premier_2

Rivaz wrote: »

...
@Premier. EDF have not retained the meter. I let the engineer in and when they went the meter was changed. I didn't realise the relevance at the time. ...

You didn't ask what he wanted? :eek:
Why he needed access?
You didn't watch where he was going or what he was doing whilst in your home? :eek:
You didn't notice he had a meter under his arm when he left? :eek:

Good job he didn't have anything under the other arm ... or maybe he did! :eek:

Rivaz

"You didn't ask what he wanted? Why he needed access? You didn't watch where he was going or what he was doing whilst in your home?
You didn't notice he had a meter under his arm when he left? Good job he didn't have anything under the other arm ... or maybe he did!"

The EDF engineer said he had come about the faulty meter. After checking his ID I allowed him access to the communal hall where the meters are located and let him use my steps to access the high meter cupboard. I have better things to do than watch workmen carrying out their duties. He had a meter under his arm when he arrived and when he knocked on my door to say he was done he was not carrying the stolen meter under his arm or the tools he arrived with when he returned my steps. I did not check his work and there was no paperwork to sign. I had no suspicion that the EDF engineer was engaging in criminal activities. EDF then applied to the Court for a Warrant of entry as I stopped paying the bills.

Rainmaker_uk

Do not feed the Troll

Rivaz

Went to court and the judge refused EDF the Warrant of Entry. EDF are writing to my saying they will be coming round to fit a pre payment meter. The Warrant runs out after 30 days and the meter is in the common area so if they get access because another flat occupier lets them into the hall there is nothing to stop them. We are still in dispute. The Should I go for an injunction?

PNPSUKNET

How can you get an injuction against their meter access, they could pot end you at the road if necessary with no warrant. One tip even if in dispute always pay something each month.

Rivaz

Thanks. Taken your advice and paid EDF 10% just to show I'm willing to negotiate.

Made a Data Subject Request and although EDF and I have been in court together three times now they have written back to say I need to prove who I am. I thought sending them a photo copy of the Data Subject Request fee and the letter of apology they returned the last time they failed would be enough, but apparently not. They sent me a letter saying they want a marriage certificate or a Decree Absolute or Decree Nisi (I've never been married) or a Deed Poll or a Passport or a photographic driving license. None of which I have. Unreasonable? Should I write to the Information Commissioner?