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Trying to fit home energy monitor
Not sure if this should be here or in DIY section :) As above, I'm trying to fit the home energy monitor which was free from npower. In the diagram you fit the sensor (yes I've fallen at the first hurdle :( ) to the plastic wire on the far right end of the electricity cables. The diagram shows 4 nicely spaced cables. My…
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Remove gas meter box
I have a gas meter box at the front of my property, there is a small gap between the back of the box and the brick wall. Unfortunately I left an envelope containing a card and voucher on top of the meter box as I was locking up and this envelope has fallen down the gap!! I've tried poking around to push the card to a…
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energyfit set up on screen problem
i have received an energyfit package from eon and i set it all up according to the instruction booklet.All works just fine.Then i set up the software and when the adobe screen came up i found i was unable to view the full screen. I cannot see or access the bottom part of the screen as the picture is too big on my screen .I…
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Spark Energy - warning - do not touch with a bargepole
Hey everyone, This is going to be slightly longwinded & ranting, so you may want to get a cup of tea. ................. My brother and I rent a 2-bedroom terraced house together. I've rented for years, so am used to dealing with various companies & setting up accounts for the utilities. However, I've had such a bad…
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Contract by default with British Gas
By failing to cancel a contract on time we find we have a two year contract with British Gas at roughly double the original contract price. At present British Gas are offering to undercut any competitor by 10% - assuming the 10% undercut applies for one year and double the price applies for the following two years .. the…
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Infuriating letter from British Gas
Several years ago, I would hazard a guess at 6ish!, I got into problems financially and was unable to pay my electricity bill. I cannot remember the exact amount, but I'm pretty sure that it was a good few hundred pounds. Anyway, they agreed to put me on a prepay meter and I would pay it off over time. As you can expect,…
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elctricity
hi i was hoping someone can help my parents sublet a house of my dads boss who leases the property from the local council which is a attached next to the shop my dad works 77 hours a week, they have lived there since 2005 they pay £50 a week rent plus £20 a week electricity as the shop and house electrical supply is one…
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Southern Electric HELP!
I'm at my wits end with this company. Over eighteen months ago I had a bill which stated that my monthly payments had not covered my bill and I owed over £700. I phoned them straight away and requested a pre pay meter as this was the only way I could afford to pay the debt. They said they would and arranged for an engineer…
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Help - In a bit of a sticky one!!!
Hi all, this is my first post, I hope someone can help. We were absolutely suckered in!!! We got a call a year back September from a representative of EON offering us the chance to switch energy companies and we went through our usage and set a dd amount. Now, when we got our first annual statement we ended up owing them…
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British Gas new deal
I have just received a call from BG informing me that as a long term Home Care customer I am entitled to a new deal whereby if I return to BG as my energy provider they will gaurantee that they will track the price of all other providers until Oct 2011 and charge less than the lowest priced. Seems too good to be true,…
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Letter from Litigation Services Co - British Gas
We have recently moved into a rental property (moved in March) and we have just received a letter from 'The Litigation Services Co' saying they are contacting me on behalf of British Gas who need to verify the account information relating to the above property from 30/11/2009'. It also says 'If you fail to contact us we…
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Energy bills
Just input my readings to SP and my quarterly bills are ELECTRICITY £52.58 and GAS £45.14,less than £100 for energy use ain't bad is it.
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9 months to receive refund from Spark!!!
I left Spark Energy in Oct 09 with them owing me nearly £130. Today (!) I received my final bill and when I rang them to ask when this would acutally be received in my A/c I was told that it will now take a further 28 days. There is no energy supplier that would wait 9 months to receive payment for their bill, so why is it…
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Direct Debit v's Pre-payment
Hi - Scottish Power are offering us a move from Direct Debit to Prepayment Meters (we have some arrears on the account and are struggling to keep up with the payments) Has anyone else made the switch? Is it worth it and do you save any money? They are pushing us to move to this and saying it will be much better for us and…
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Stopping old provider DD's
Eon tells me they have completed my changeover and they will start taking my fixed DD from 1st July --and that I dont need to do anything. What about my DD's with the present providers, dont I need to tell the bank to stop paying them , or do Eon cancel them during the setting up of their own?
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Please help!! Npower £5000 / £2000 bill even though they admit its their fault!!!!
Hi everyone Were writing this from desperation before we are forced to pay our bill. We have been with NPOWER now for over 3 years and had regular visits from meter readers and also sent in our own meter readings when we didnt have a visitor, we paid our bills every quater and had no problems - our electric we thought was…
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If you have a French Accent...
Everything is above board when you are being sold something: http://www.bbc.co.uk/iplayer/episode/b00srhnw/b00srhd2/XRay_Series_10_Episode_4/ Skip along to 2:45
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When can I get off!?
I moved into a rented accomidation on December 5th 2009 where unfortunately for me the property was put on a Prepayment Meter, Electric I am still at the property now and even though it's summer I am paying 50 pounds a month approx After just talking with my next door neighbour who has the same house as me, who's in her…
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faulty new boiler and no one is taking responsibility
recently brought a new boiler and it was fitted last week, but we notice that there was a gas leak and rang the supplier but they referred me to the manufacturer. Rang the manhufacturer and they were quite firm and said that if they were going to come out and that there was nothing wrong with the boiler that they would…
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Annex flat with 2 electric meters - 1 not working ?
I live in an annex/granny flat thats part of a big house - The landlord lives in the main part of the house and me in the converted part. I've been in a month and when I've checked what he tells me is my electric meter the number hasn't changed from a month ago when I moved in. I registered this original number when I…
