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Lack of Billing - BG
I'm with BG using energysmart, been very happy up until recently. I'd noticed that I'd not had a bill since February. I called last month and it was explained that both electric and gas had been held back on their system in error and would be manually pushed through. I got my gas bill, thankfully I'd paid just enough…
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nPower bill - wrong landlord.
Hello all, I live in a shared student house and we have been receiving bills from nPower for an unpaid amount but they are addressed to an unknown landlord (not ours!). In a nutshell all our bills are included (internet, gas, electricity etc.) and our landlord agency is supposed to pay them. However the bills are addressed…
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Whats your DD for elecricity per month?
Hi all, I have just had an electricity bill land on the doormat, bad news! We are in a 3 bed semi and pay £35 a month for gas heating and water, and until now £35 a month for electricity. Now they want to put the electricty up to £75 a month....this seems excessive but maybe I am out of touch? I am just wondering, how much…
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Should we seek legal advice
This is a very long story heres the short bit .... mydaughter is a single young mum who moved into her first independent home in Oct 2008. Since then she has had a dispute with Scottish Power (due it turns out to the way the property is numbered) who have treated her badly (rude, muddled paperwork, taking their time etc).…
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Moving Atlantic to SE Standing charge or no standing charge?? - confused
My current supplier is Atlantic for both gas and electric, we pay a little over £8p a month for electric and £50 for gar for a 3 bed semi and a family of four. This month Atlantic made a payment in to our bank account, when I queries it they said that tarrif I'm on I pay a little more on the tariff but in month 13 I get a…
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Energy monitors - whats yours set to?
My energy monitor arrived today, and having programmed in the tariffs I am addicted to watching it! Swapping between money spent and kwh usage, I have saved 60w already just by turning off a few things. So what's your's set to?
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EON.....Increase in monthly DD
I live in a 2 bed flat, all electricity with storage heaters. im on economy 11. I leave nothing on bar the fridge during the day (all switches are off), all bulbs are energy saver and I only have 1 on for a max of 2 hrs a night, cooker is on for 30 min max 3-4 times a week, water is heated on a timer for an hour at…
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Quidco Eon Switch
Im a current Eon customer for electric, however im trying to transfer my gas account there through quidco, as soon as i get to the eon page it says that im already a customer and i need to ring up. That means i wont get the cash back ( i think) can anyone offer some advice?
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British Gas Text Message
This morning I received a text message from British gas saying: Avoid an estimated bill & reply free in next 3 days with your gas read in the following format e.g. G1234 or G12345 or visit britishgas.co.uk Now that's all very well, but I switched away from British Gas a couple of months ago. So, is this a text sent in…
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Cost of a bath
Any rough estimates on how much it costs to run a bath using gas.
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Simply Switch
I have just used Simply Switch to sign up to Npower. Does anyone know when I can claim the £35 amazon vouchers?
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Help needed! EDF & an incorrect bill mess
Hi All, Could anyone offer me advice: Bought a new house Aug 2005, supplied by EDF, up until March 2007 when we were finally sick of their poor service & high bills. Changed to nPower and have been with them ever since. Had a phonecall from npower saying that our MPRN no was wrong for the last 3 yrs and as such it is…
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E-on: What's online management like
What is it like managing your account online? Do you have to input your meter readings every time or is there also an official reading? How often are you asked to input your reading? Is there a clear bill or statement that you can print-out for your records? Is the website clear, easy to use and convenient? There don't…
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Gas meter bill! (commercial)
Hi Not sure if this is the right place for this thread but anyway. We've got a commercial premises and recently I had a gas bill from Eon for £900. We got the place in October last year, but due to family matters I didn't register us for the gas until April this year. The place has been under renovation since February and…
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FTB Questions
Hi All Me and my partner get the keys to our first house on Friday and were pretty green on who to pick for gas and electricity. Currently the house is powered by EON for electricity and British Gas for Gas. We want to have both coming from 1 supplier. We have heard good things about Southern Electric so do we just need to…
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immersion heater query!
Hi, there are 2 of us living in a 1 bed flat, and we have just recieved a bill for around £162 for a period of 2.5 months. this seems excessive to me, so i called edf for advice. the lady said it could be that the immersion heater is on constantly, however the label on the front says 'it is important that you do not switch…
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British Gas just taken £285 DD for property I moved out of a year ago!
I left a two bed property in April 2009. For this property I was paying £60 a month for gas and electricity. When I moved out I provided the meter readings and cleared the account (I paid about £450 by credit card which at the time I thought was loads). A year passes and I don't hear anything. Today I check my bank…
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Cashback offers using link from this site
I recently used a link from this website to change from swalec to british gas. I was told that by using the link I would get a cashback cheque for £30. The changeover was completed by the beginning of February and I have in fact recieved my first bill from BG. Is this cashback offer a scam. I have still not recieved a…
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Seeking advice regarding unlisted tariffs on comparison websites
My supplier is Scottish Hydro Electric & my tariffs are as follows; Electric Tariff is Domestic Standard NSC - Moneysavers. Gas Tariff is General Domestic NSC - Moneysavers (Scot) Having used comparison websites as recommended by martin's website I was disappointed to see that these weren't listed. From other users I see…
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EON billing issue
My direct debit billing from EON is all over the place and I wonder if anyone else has the same issues. I'm on an online tariff only. It started a few years ago when EON CS gave me a lecture on how I should be in credit around spring time to build up my funds to pay for winter fuel bills. Ok, Put this in your memory banks…
