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How to roughly work out my electricity bill?
Hi my partner and I have been living now in our new build 2 bed home for just over 8 months. To cut a long story short i have not yet had an electricity bill despite giving readings twice but have had gas. So i enquired and we had been de-energized but we hadn't because we still have had electricity!! So now in february we…
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Brand new Worchester Bosch Condenser boiler - what setting?
I've recently moved into a refurbished 2-bedroom flat that's had a new central heating system fitted. I'm slowly working out the best ways to heat the place (currently sitting at 16.5C without the heating on) to make it comfortable but also energy efficient. My question is regarding the radiator water temperature setting…
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Crikey, how much more are France paying for their Gas/Leccy now?
Fact is they aren't actually paying any more for than they were on Tuesday but if the oft-repeated (by a few posters) 'currency calculation trick' is used to try and justify the argument that France (and other Eurozone countries) pay more for their fuel than we do, then since Tuesday they are paying approx 10% more now…
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How accurate are comparison sites and should we change
after our trouble with britsh gas and having to await a new bill i am fed up with them, strangely we have just had a knock at the door from EDF and they have asked us if we want to swop over, we will have 12 day cool off period and they use a meter reading agreement whic means they take the reading an it is agreed with…
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Scottish Power charging me wrong
We changed our electricity to SP earlier this summer on Martins advice to fix the price before the big hikes, our dd was set up for £33 a month which at the time I thought was a little low, anyway, last week I had an email to submit our current reading, the bill came out at £142.00 for the period Sept - Dec which seems an…
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Owed money - will the Ombudsman intervene
We're owed around £100 from Southern Electric (overpaid fuel use payments) after switching to another supplier back in the summer but despite constant chasing they still haven't refunded us. Will the Ombudsman intervene if you are no longer a customer of a supplier, and does anybody have the fuel supplier Ombudsman address…
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Housing Benefit Credits
Hi, My grandparents are on housing benefits, pension credits, etc. Is it possible to get rate reductions on their utility bills for these? Its a new area as they have just become tenants for a property paid for by the council. any help would be much appreciated. thanks
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Switching supplier
I have recently switched my gas and electricity supply from British gas to enpower.I was paying £19 per month on direct debit.They have just written to me with my final bill of £400.I am so shocked!how does it jump from being £19 a month to £400.I have given them the last meter reading as well.Any ideas of whats happening…
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On Prepay want to switch to Direct Debit!
Currently I live in a flat which has a prepay meter for the electricity we average about £20 every 2 weeks. I would like to switch to direct debit as I hear it is cheaper. How do I go about switching for free? What is the best tarriff? We both work and genrally spend Monday to Friday monrning and evening at home and the…
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Npower Billing Problems
I am currently having problems with npower concerning my Electricity Bill. I changed over to them back in march and recieved a bill in may to which i paid over direct debit. In september had a request to change over my Electricity meter, which seems simple enough unitl it came to finding the thing. It turns out that it was…
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Just managed to switch to monthly DD and...
I was wondering, is it best to underpay or overpay? I have a feeling at the level I have set my payments I will end up owing money on gas + elec. Will they send me red DEMAND notices? or will they just adjust my dd in the future? it's Southern Electric for both, btw, if anyone has any experience. Anyone know how often SE…
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DD monthly payment Atlantic
I've just the read the latest MoneySavingExpert email item about the difficulties people are having reducing overcharged direct debits. I am supplied by Atlantic Gas & Electric and after a recent gas meter reading they increased my fixed monthly DD from £21 to £56. I was expecting an increase but felt this was too much so…
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Just got 1st E-ON bill and am confused!
I have just got my 1st e-on bill and i am confused. I am hoping that someone can help. It says that I have used 462 gas units in the last 3 months. But then it says that this is 5158 KWh??????? How is this right? Also, when I signed up I gave them my meter readings from BOTH meters and was supposed to be supplying them…
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Grr british gas..
Yesterday we got our electric bill, it was £70 in debit which we thought was quite high as were away for just over 2 weeks for part of it, have just rung them as our online bills do not tally with the paper one..i firstly got cut off after 10 mins of being on hold and when i did get through i was asked for account no.. i…
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Can someone please help?
Hi all, I've recently had to buy one of those electric heaters because our radiators are useless. It has 3 settings each using 350w. So we normaly have it on setting number 3 which would be using 350w x 3 = 1150w. Can someone tell me how much this is going to cost per hour on the electric bill? We're with Npower, I'm not…
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NPower doubling our bill
Hi all I saw the other day that NPower have started charging people over a 6 month period instead of 12 (or some kind of change) Our bill said £800 debit and will be charging us £250 a month from now on. I found out when ringing them it was 6 months but said they cant change it without a meter reading. Admitedly we hadnt…
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Somone plllease help elec and gas meter NIGHTMARE!!
I have been using the electric and gas meter all my life and have never had a problem until THIS YEAR!! My electric is EDF and my gas is BRITISH GAS. I am a singe mother of 2 and have a 3 bedroom house however, i have never in my ife spent so much on gas and electric its amazing on average its costing me approx £20 a day…
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Charged £100 for new electricity meter
My mum's Prepayment electricity meter blew up recently and she has been charged £100 to have it changed. Is it normal to be charged?
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A question about direct debits
I'm currently using EDF for both gas and electricity and pay by direct debit It seems to be the case that with the gas account that I'm in credit by the time the bill comes, then the account is reduced to zero (or thereabouts) then slowly built up again over the next 1/4 The electricity is almost the other way around :p…
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NPower owe me over £400 !
I'm switching to another supplier (getting a cashback incentive) & it has taken a long time but I have today received a letter from my old dual fuel supplier Npower, informing me that a cheque for over £400 will be on its way to me in the next week or so ... I have had a phonecall from them, asking me to come back &…