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hydro help
hi there i am a wee bit confused at the moment my mother passed on the 10th of january this year. i have been dealing with her affairs and the only problem i have is with her gas and electricity both are with hydro. i called to cancel my mothers account and make a new account for my father, i was told by the customer…
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YORK and SCARBOROUGH not in YORKSHIRE?
Just spoke to EDF energy and was told that my electricity bill would be less if i was in their Yorkshire Region --- Aparently Scarborough and York are not in the Yorkshire Region -- they are in the Northern Region. Also told this applies to all Energy Companies -- I asked which towns in Yorkshire were in fact in the…
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British gas
We have a prepaymeter fitted through BG due to having a £300 debt with them. Recently (around 2 months ago) I found out that we were still paying off the debt even after it had been paid off. BG took it upon themselves to program £1000 debt on the meter even though we only owed £300. As soon as I realised what was…
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INVESTIAGTE Estimated gas electricity bills Con?
I received a very low estimated electricity bill showing a large credit on my account. This got me thinking - when a future higher reading is taken will I be charged the high reading at an increased cost. I knew electricity prices were going to jump higher so I called with my actual reading and the bill increased…
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EDF switched me from V3 to V5!!
Well, as the person who started the whole EDF 'beware' thread...thought I would let you all know that EDF have switched me from online V3 to V5...not supposed to be possible...but the guys on the ground talked to the manager's manager...and called me back...I was switched!!! So give it a go everybody...would be interested…
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Cheapest gas supply for new installation
Hi, Anyone have any advice for which company to use for gas. I'll be installing gas for my property which is a 1 bedroom flat and I think I'll be a relatively low user. The comparison websites are for switching not brand new users. For info my electricity is supplied by EON Cheers Rich
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Not paid gas or electric since we moved in...
Hi, We moved into our rented house on the 15th september last year. The LL didn't take meter readings for gas or electric, and we didn't either. Due to various things that's happend, we have never got round to taking meter readings or paid any gas or electric. Now it's time to sort this out, but I have no idea what to do,…
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British Gas final bill problems - is there a 3rd party I can speak to?
How is it that British Gas customer service can be so utterly hopeless at resolving a simple issue? I changed supplier back in end of the October - I mistakenly misread the meter and gave my current supplier and BG the wrong info. Big oops on my part, but it could happen to anyone. BG of course issued me a massive…
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Should I switch?
Right I've been checking all of these comparison sights and everyone says I should change as I'm on a prepayment meter. However when checking the rates against what I pay nothing seems to add up. I currently pay a £1.29 standing charge every week and according to my metter my rate is 9.65pKWH. I pay £40 a month but found I…
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Switched to e.on
Seeing as its a go for a good time to switch I did a comparison on Energy helpline and it said I could save around £200 on the eon EnergyOnline Extra Saver 5 Standing Charge Tariff against the Scottish Power Online Energy Saver 4 tariff that I'm currently on. My query is have I done the right thing, has anyone had any…
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Spring is not necessarily the best time to switch!
If you switch to a dual fuel tariff, the time of the year you do it can also be important. For example, if I switch from my current supplier (Scottish Power) to E.ON (online energy saver 5), I would get an overall saving of £40 for the year, however as the Electricity is considerably more expensive & the gas considerably…
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Competition on Pricing a Joke
The so called competition in the energy market is now a complete joke. Since all of the bigger players have bought out all of the smaller players any real difference in prices have dissapeared. They all charge broadly the same prices and raise their prices by almost the same amounts at the same time. :mad:
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Changing supplier - disadvantages?
I am with scottish power and pay £70pcm for their online dual fuel, been with them 6 months or so. Uswitch says that I could be paying £170 a year less with e.on (I realise from the boards that they have just announced price rises which probably are not in these figures). My question is, am I likely to be tied to scottish…
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AAAGH -is it worth the hassle?
After checking the comparison sites find e-on to be cheapest, quidco nice bit of cashback too thought yippee! BUT couldnt proceed as it has picked up I have 2 supply numbers at my address. I have 1 meter and the other meter referred to was an off peak meter which was removed almost 3 years ago. I know this is the problem…
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Staywarm and Eon - help please !
If this is on the wrong board, please move but I thought it might be more appropriate on the 'Silvers' board. Does anybody use Eon as their supplier for gas and leccy under the Staywarm scheme they have? I am trying to find out what unit prices they are currently charging for gas/elec. Also, is it a tiered scale? I rang…
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Should i Have switched ????
after seeing the 'time to switch' advice i went to energyhelpline.com and input my details on the 7th feb. I am with EDF online V3, the website stated that British Gas Click energy 4 was the cheapest tarrif. I clicked on 'switch'. Now after reading posts on this forum i see that british gas are no longer doing click energy…
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Southern Electric online pay facility
Anyone else having trouble with this? Tried to pay my bill by debit card online today in an attempt to avoid the 1.5% credit card surcharge. If they know I've paid by tomorrow, I'll get the discount off my next bill. However, when I typed in my debit card details, the transaction was declined by my bank. Thinking there was…
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Empty House - To Heat or Not To Heat?
I am posting for somebody who is going away and they want to prevent possible burst pipes and dampness (if it turns cold) but dont want to pay to heat an empty house! Should they leave the heating on or turn it off? If they do leave it on, should they also leave the water on as well as the heating and what temp should they…
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Spark Electricity Company
Hi I used a comparison site and Spark Electricity comes out as my best supplier. However I have never heard of them. Are they just coming out first because they have yet to put up their prices? Ron
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e-on, Rediculously large bill!
Me and my girfriend have been living in a very small 1 bed flat since september and have so far received 2 bills from e-on, one in December for £33, seemed ok as we don't use much. Then just today I receive a bill, open it and am shocked and worried to receive a bill for £496!!!!!! Looking at the detailed bill, it was…
