We’d like to remind Forumites to please avoid political debate on the Forum.
📨
Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Consumer rights
Archives for September 2018
Discussion List
Daily Telegraph still trying to renew my subscription after 2 previous stops
Daily Telegraph are trying to renew my subscription on 14/09/2018. Brief history: - Roughly one year ago, I telephoned DT to say that I did not want to renew. - Despite my phone call, the sub was renewed. - Barclaycard put a Stop on any renewals, and refunded my fee. - DT recently emailed my to say that my sub would be…
Sofology - Very Unhelpful
After moving into our new house my wife and I purchased a new 4-piece corner sofa from Sofology. We entirely understood the 48-hour cancellation policy but felt reasonable comfortable the sofa would fit the space we had earmarked for it and would match our other furniture. Fast-forward 7 weeks to yesterday and the sofa has…
Misled by description?
Hello, I bought a tandem pushchair from an online shop and used paypal to pay. It arrived a week ago. When I put it together I noticed that one of the seats is not full sized. This was not specified in the description and as my son is tall, I would not have bought it had I known. The online shop have stated that it is…
abcdef
..........
Wrong replacement part sold abroad (EU)
I needed to replace a (sort of) expensive electronic component. The device was made abroad (in EU) and the replacement part was not available from a UK dealer. So I visited a dealer in the country where the manufacturer is based (no, they do not outsource to China and I do speak the language) and bought a replacement part.…
violation of the EULA
Hi This is about an online game I play They have a EULA, ToS, Policies and in the there is a part about Account sharing this is how it goes ______________________________________________ ACCOUNT SHARING Updated July 29, 2018 08:29 Account sharing is a violation of the EULA as stated in our EULA section 2 B: "You will be…
HELP!- missing parcel declaration
Hi everyone! I’m new here so please bare with me! Last week I ordered some clothes from JD Sport for my sons birthday (which is tomorrow) totally £90. I received an email yesterday morning saying it was out for delivery with Hermes. I was at work at the time so assumed they’d leave it with a neighbour. I got another email…
DFS Sofa
Earlier this year, I bought a sofa from groupon. It gave measurements but not the height of the seat. When it arrived it was only 16 inches off the floor and as a disabled person with arthritis, I just couldn't get up and down off it. They were very good and took it back and refunded my money. I chose a sofa from DFS…
Strange generic response to very complaint on resolver
Hi It has been nearly a month since I cancelled a very order consisting of two items. I only received partital refund for one of the items. I am yet to receive refund of second item and delivery charge (no delivery was attempted, I cancelled order day after placing it). When I contacted very customer service and chased…
My rights to hand car back to dealership
Hi, Just looking for a little bit of advice my partner bought a van from Bridge end garage 3 months ago. This is now the third time the van has broken down on us with the exact same injector problem and each time the van has been returned to us we have been told it's been double checked and put on to machines and…
Need advice/help with Argos
Hi all, just signed up. I need some help/info/advice regarding a problem I'm having with Argos. What are my rights etc... And if I am in the right or Argos are... I'll try and keep it short. I bought a Bush washer dryer March 2017. It came with a year's warranty. It's now 5 months out of warranty. Last Tuesday, a fault…
Confirm your email address to Create Threads and Reply
Is this how you want to be seen?
We see you are using a default avatar. It takes only a few seconds to pick a picture.
