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Bowed loft hatch after 2 years. CRA 2015?
Hi all I had a Youngman loft hatch & ladders installed by a builder in Oct 2016. Youngman state a 1 year warranty. I've noticed now it's sagging in the centre by about 2cm, it's quite noticeable. The whole hatch is banana shaped. I've emailed them outlining this and with photos; stating I considered it to be of…
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Ineligible for PayPal Purchase Protection according to User Agreement.
Our small charity for which I'm a Trustee has recently ordered some branded goods, based on the recommendation of a much larger charity. Received the goods - and it's the worst printing job I have ever seen. Bits falling off or not even there to begin with, creases all over the black print, showing white lines, even the…
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Sofa issue with independent shop
Hiya, I bought 2 sofas from a local place who design and make the sofas on site. Had the sofas delivered in July. I'd ordered fixed back cushions but they arrived with the scatter backs. Mentioned this to the delivery guy and he said ring the shop and they'll get new ones sent out. Phoned up the next day and they said they…
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Money Online Small Claims - I'm claimant.
Hi everyone, I thought I'd reach out and hopefully gain some insight. I'm taking a company to small claims after receiving some poor training. The defendants are completely denying it and, in their defense, have lied more than once. In my DQ I agreed to mediation (though this was solely to explain my case more fully as you…
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Videographer breached contract
Hi, I got married on 23.09.17 and paid in full for a videographer and "complimentary" drone footage. 12 months on I am yet to receive any edited footage of the day. (I say edited as I was lied to on so many occasions as to why we didn't have our video I asked for a copy of the raw footage to prove there was actually some…
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Cancelled concert help!
Hi guys! Just wondering if anyone has any ideas on my problem. I booked tickets in June for my partner and I to see at band at Wembley on 2nd November. We’re not local to London, so shelled out for a non-refundable hotel room for the night which came to just under £100. I received an email yesterday to say that the band…
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Buy my own wheelie bin??
Our council only provide us with the smaller wheelie bin. We always fill it up well before collection day. If I buy my own larger wheelie bin - would it still be emptied. We don't qualify for a larger bin - I just need one. Thanks for any comments.
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Holiday Disaster
Hello all, Firstly I apologise for the length of this post. I am attempting to provide all the facts in the hope that somebody can point me in the right direction. Back in May my Wife went on a weekend away with our 2 daughters. Sadly I couldn't get the time off due to work commitments. They had a fantastic time and she…
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Damage to garage from vehicle
A delivery driver reversed up our driveway this morning and hit the garage wall to the side of the garage door and cracked it from top to bottom. The damage *appears* to be superficial. Do I just get him to claim on his motor insurance and get their loss adjuster to come and determine what needs to be done?
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Strange situation
Hi all .. so this is my story in a nutshell .. I bought some goods from a furniture shop retailer ..£500 ish and the goods turned out to be not suitable and not what I told the shop owner specifically what I wanted... so I went back several times for a refund / resalution. .. and there was always a reason why I couldn’t…
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Would buying a used engine be covered if it goes wrong?
Hi, i require a new engine for my car and its gona cost me £1500. If i pay via credit card online would i be covered if something goes wrong with the engine as it's a used one. Thanks
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Uncollected Faulty item
I recently purchased a laptop direct from HP. It turns out to be faulty and I notified them within the first thirty days. They eventually arranged a collection of the laptop via DPD. On the collection day, DPD texted me with an hour's time slot but failed to turn up for the whole day. I emailed HP and expressed my…
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Seller refusing to help with failed item Amazon Marketplace
Hi, I'm hoping someone can help me with a problem. 8 months ago I purchased a fan for my boiler on amazon marketplace as the original one had failed and I was without heating. I used amazon as the warranty was 2 years. A new one wasn't available due to the age of the boiler so I thought it was better to use amazon and a…
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Seller refusing to help with failed item Amazon Marketplace
Hi, I'm hoping someone can help me with a problem. 8 months ago I purchased a fan for my boiler on amazon marketplace as the original one had failed and I was without heating. I used amazon as the warranty was 2 years. A new one wasn't available due to the age of the boiler so I thought it was better to use amazon and a…
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Sony Bravia - 1979 sales of goods
Hello, I purchased a Sony Brava 50” TV in 2015 from Curry’s/PC World which cost me £600. I’ve hardly used it really as its been in storage. I’ve just moved into my new flat and turned on my TV. It worked fine for a few weeks but then the picture went off but the audio remained on. Cutting a very long story short the TV is…
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Customs Fees from USA
Hi Guys, wasn't sure what category to ask this question in but hopefully this is the most relevant. I order supplements from the USA every few months. All was fine until this month when I received a royal mail letter saying they couldn't deliver my package as there where £32 of custom charges applied. It's a small package…
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Company encouraging tax fraud?
The other day I ordered some items for my home (seen online, called to order). In the process, I got talking about my job which is very clearly in no way connected to the items I was purchasing. When it came to paying, the lady asked if I was VAT registered. I said I was but this wasn't a business purchase. She was quite…
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Restaurant undercharged now they want the balance
Hi first time poster here, I have a moral dilemma!! Last night we went out to a restaurant and enjoyed cocktails, a bottle of wine and three courses, the service and food was excellent. When the bill came out it was immediately obvious that it was not our bill, it was half the price I was expecting and the items on there…
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Benchmarx Nordica Nightmare
Hi, I wonder if anyone can help or has had the same problem. I bought the Nordica range kitchen from Benchmarx installed in Feb. Not long after I noticed that some if my doors were out of alignment. I spoke to the installer who said this was normal and that doors would need adjusting as they are starting to be used. The…
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Paypal account locked out.
Hi And thanks for reading this thread. I got an email from paypal stating if i wish to keep using paypal i must supply i.d. such as driving licence or passport, both of which i do not have. I decided to close the account as without the i.d. i am effectively locked out. I have £500 in the account and have asked paypal to…