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Advance payment for motorcycle tyres
Afternoon Searching for a reasonable price to supply and fit tyres etc locally and found a company but they have asked for payment up front as they dont stock the required spec tyres. Never had this before with car tyres. How do I go about protecting the up front payment to make sure I either get the service or a refund if…
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Very.com - Faulty iPhone
HI all, This is a long an protracted issues so I will keep it as factual as possible. I purchased a iPhone 7s Plus form Very which developed a fault after only a 3 months use the home button cracked whilst the phone was on charge). As I had the phone for less than 6 months, I contacted Very, advised of the Consumer Act…
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VERY.COM are saying item has been delivered but its not our signatures
hi all, I postred this on the vent forum but as someone pointed out i might get more advice on here on what to do next as i seem to be doing all the running around.... i need some advice regarding Very.com. I pre-ordered a Samsung S8 mobile phone from them and it was due to be released on the 29th April. I checked my…
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Return postage fees to France (damaged item)
Hello I recently took delivery of a model vehicle from a french website. I paid via PayPal and the model showed up a few days ago badly damaged. It was loose inside its display case (not screwed down) and therefore able to move about. After contacting the seller he was very unapologetic, blamed the post and told me I could…
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CCJ-What next?
Hello all, I've been passed from pillar to post with this. The CAB, MCOL and Trading Standards keep sending me in a circle telling me to ask someone else, so here goes! I have a CCJ against a guy that owes me money (currently up to just under £1400) for wedding photography that he never performed, after saying 'See you in…
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DSR - sale items excluded?
Hi folks Would much appreciate your views on this please. My girlfriend has just purcahsed a posh £275 bag from: http://www.pickett.co.uk/faq/index/categoryshow/cat_id/2/ Unfortunately, ungrateful me doesn't like it and would like the freedom to look at other retailers - so I looked at the FAQs about the refund. Its states…
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Faulty fabric-shop won't refund
My friend purchased some chenille type curtain fabric from a long established fabric shop. They are known for selling good quality fabrics. It was around £14 a metre. The fabric was given to a seamstress to make it up into curtains. When they were hung it was noticed that there was flaw in the fabric about 6" long. It…
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Making complaint ou Pure Gym Manager
Hi Guys! I am affraid I need to make a complaint on Pure Gym Manager, one of employee promissed me some deal (I have a proof for that) but now Manager told me that employee made a mistake and this is not their problem (in short words, no apologies, no nothing). It is not about the money, it was 20 GBP, but about rules,…
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Newish sofa badly designed - do I have any rights?
We purchased 2 feather and fibre filled sofas from multiyork last year. We ordered a 3 seater and 2 seater of slightly differing but complimentary designs, they were in the showroom together. The 2 seater size wasn't in the showroom to try before we bought it so we effectively picked it from the brochure. The sofas were…
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Which Legal Services
I hope I have posted in the correct section I have a consumer rights issue, but am not really in a position to engage a solicitor. I have come across WHICH LEGAL SERVICES - which offer legal advice for a flat fee of £9 per month with a joining fee of £29 - but cannot find any reviews. Has anyone used WHICH for this - and…
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Anglian
Hi all I hope you can help. I am having a right palava with Anglian who we asked to build our porch. From the get go it has been so difficult to get any work done and it's taken 7 months to even start. I've written lots of emails of complaint but just wondered if there was a regulating body that I could contact. I'm at the…
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How best to get compensation above the refund
My partner and i bought a laptop computer from a Curry's/PC World store. They didn't have any of the model we wanted in stock, so we paid for it (via debit card) and was told it would be ready to pick up in five working days. Five working days we collect the item. We get it home and notice the seal from the manufacturer…
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Water Babies
hi there, Can anyone provide me with any help with this please? Basically I have completed 2 stages of water babies, which costs £150/stage (10 weeks/stage). They take the payment about 3 or 4 weeks before the end of each stage for the next stage. however I now want to cancel it and the payment has gone out. I have rang up…
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New bicycle assembled wrong & told its dangerous
I purchased a brand new bike from and assembled by Halfords 2 years ago but until I purchased a new bike for my partner recently I have hardly used it. We now go out every weekend on our bikes but today a gentleman stopped me while on my bike and he pointed out the front fork is assembled the wrong way round and said it…
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My John Lewis laptop saga
Hey Guys, I've made an account to express my frustration and get some advice on how to go forward with the following problem, any advice would be greatly appreciated. I recently became self-employed and started freelance work, after having used the same laptop for several years I was in need of a new one. I originally…
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Car Missing Service History
Hello all. Apologies in advance for the long post. Situation: - I bought a used '15 plate Mazda 6 from Arnold Clark in September 2016. Car was advertised as having a full Mazda service history and still having the balance of the Mazda warranty. Rather stupidly, I didn't ask to see the service history during the sales…
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Paypal credit is scamming on me?
May 12 this afternoon I applied for paypal credit and got approved with $250 credit limit line. I also got a email from paypal credit that I got approved. I got excited and had plans to make payments within 6 months. First thing I did was paying for a online game sub which cost $15. Later I decided I need a ssd and sshd so…
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Home insurance company error
I moved house 3 1/2 years ago, I rang direct line to transfer my policy to my new address which they agreed to. After a busy few years I thought I'd better review my policies and get a better deal (yes I know but better late than never) only to find that they haven't changed my address and I have paid home insurance for my…
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Got Blinds we didn't want - can we cancel cheque?
Hi all, We've bought and had fitted 3 x INTU Venetian blinds, cut-to-fit tailor made. They got fitted on Tuesday 9th May. They were bought from, and fitted by a local indepedent company. We've paid by cheque on the day they were fitted, but it hasn't been banked yet, as far as I can tell. Unfortunately, when the 'field…
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Garage cost us £2500 as insurance comp won't pay.
Hi, I'm looking for advice for my son in law. His car broke down and was taken to a local garage. The initial fault was found and the insurers were happy to cover that. Further investigation found a more serious problem caused by the first fault. The garage was instructed by my son in law to dismantle the affected part of…
