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Consumer rights
Archives for May 2016
Discussion List
Currys delivery saga
New here apologies for longish post. I ordered a Samsung fridge freezer on the 16th of April for delivery 28th of April. It was on very good offer pricewise with 5y warranty and I had a code for £20 off on top. I paid for the recycling of my old one {functioning}. On the 28th the delivery man took my old one then brought…
I have been scammed on gumtree
Dear Users I have been scammed on gumtree. I have made a payment of £85, via bank transfer for a car part. However it has been 2 weeks and I have not recieved the car part, and the seller does not answer his phone. I know it should be here by now, as he lived only 100 miles away from me. All I have in terms of the sellers…
Car Loan - Difference Between Guarantor and Joint Purchaser ?
I recently helped my young son purchase a new car. As he has limited earnings I was more than happy to act as his guarantor. However, it has subsequently come to my attention from the finance company that I am actually joint purchaser of the car with my son. This was news to me and my son. Can I ask is there any difference…
Faulty TV Argos, return for refund?
Hi MSE members, I have a quick question regarding consumer rights, just wondering if I have any rights to return a faulty TV bought for £349.99 less than 3 weeks ago from Argos. Would I be able to return it into store for store credit so I can get another TV of greater value. I have a Philips 4K 49" LED TV which most of…
Very Refunds
Hi there i ordered a playstation 4 on very on 12 month my now and pay later for 299 GBP and the box came with just controller and the game what come with it and no console and i don't know what to do could it be a mistake i was thinking the delivery driver could stole it or some one who works for very im confused whats…
Argos Failed Delivery.
Hello All, I recently ordered a new mattress from Argos on 28th April for next day delivery at a premium of £19.99, on the morning of delivery i received an email and text message saying that my new mattress will be delivered between 7am and 12pm. I then took my existing mattress to the local recycling center, 12pm comes…
Air runner.co.uk swegway hover board
Hi all, I bought the board for a christmas present but it needs a repair now looking the website is still there but any messages just bounce back. I done all my home work (me thinking i was clever) bought from a uk company with safe uk plug correct charger and samsung batterys . And when the recall came my board was not…
Kids shoes jd sports
Just looking for some advice. I bought my son a pair of vans shoes from jdsports online for his birthday. He's had them for 3 weeks and already they have worn a hole in the toe. I've emailed them with a picture, but they are saying it's not a manufacturing fault although they can send them for testing. I'm not arguing it's…
Personal cloud hard drive and remote access issues
I'm pretty sure I am covered under the sales of goods act but I am not sure how best to approach this when I go back to the shop. Back in February I purchased a Seagate Personal Cloud hard drive from Argos. When they brought it to the counter the box was quite damaged. There and then I got the sales assistant to sign the…
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