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Disappointed with mobile phone - does not support video on skype
I received a samsung galaxy ace as a gift at Christmas. it's my first smartphone and I've only just discovered that I can't video call on Skype. I just assumed all android phones had a front and rear facing camera. I can't believe they would make an android phone without this feature. If you ask if skype is supported and…
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Problem with caravan purchase.
Hi, Im writing on behalf of my parents who have a problem with a caravan they bought in Feb/March last year. Caravan was bought from a local caravan dealer ( long established ) for £8,500 cash,in used condition. Upon taking the caravan away from the dealer around a month after purchase (they stored it until the new season…
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Screwfix bathroom units
I purchased some bathroom units from Watersmith which is a screwfix company in January 2011 they were gloss white some of them have now turned a cream colour they are not in direct sunlight and have only been cleaned with a damp cloth in total they are 14 doors and 10 have changed so the room looks quite odd. I have…
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Proof of purchase are so many years
I have an electronic product that I purchased 8 years ago which has now developed a fault. I found the box for it which proudly displays a 10 year guarantee. Unfortunately I don't have the receipt and even if I did it would probably be illegible after so much time if it was printed on one of those thermal printers. After…
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POLL: What does this fall under?
I'm owed cashback and I reckon the company has deliberately used the lowest cashback category to avoid paying me more money. For now the company in question will remain anonymous (to avoid bias). What category would you put a "tablet" under please?
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comet faulty prestige cooker
provided with comet gift card to replace oven when i claimed on house insurance last april very little choice of 2 purchased pretige oven and hob the oven has just blown up! cannot find prestive appliances anyway have a nasty feeling could be comet own brand anyone have any ideas from here thanks
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Crime reference number???
Hello, Need some advice, On friday i was informed my telecoms company for my landline, that they have opend a fraud investigation against me even though no fraud was been committed. Should i expect a visit from the police, Supposen I did owe them money i didn't think it would be a police issue.
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Picture and description don't match...
Hi all, Wondered if you could give me some info on what I should expect in this situation... I was looking for a coffee grinder and after looking online settled on the Bodum Bistro model. There are two called 'Bistro' but the one I want is adjustable and comes with a separate container to catch the ground coffee. In most…
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Still waiting order from dec 2012
Hello, I ordered a mobile phone from fiftyplus website on dec 20th, the phone Galaxt Note costs £479.00 and i had to pay £47.00 deposit upfrount, i am still waiting for this to be delivered, After i complained last week i was given a new delivery date today 12th jan but has still not arrived, Can i demand a higher priced…
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Broken Tumble dryer 6 days out of guarantee
Wonder if someone can point me in the right direction. My tumble dryer has stopped working and is 6 days past the one year retailer guarantee from Currys. I did not take out the extended warranty and am slightly kicking myself now! We paid cash so the section 75 thing will not apply. Can I approach Currys and use the Sale…
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John Lewis Faulty Silver Cross Pram Refund, Left with unsitable Car Seat
I purchased a Silver Cross surf pram & Ventura plus S car seat that can be attached to the pram chassis in July 2012. My baby was born the end of October. I had been using the pram & car seat for under 10 weeks when it developed several faults, the suspension wasn't working, the chassis would lock unable to fold & the…
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John Lewis Faulty Pram Refund, Left with unsitable Ca Seat
I purchased a Silver Cross surf pram & Ventura plus S car seat that can be atatched to the pram chassis in July 2012. My baby was born the end of October. I had been using the pram & car seat for under 10 weeks when it developed several faults, the susension wasn't working, the chassis would lock unable to fold & the front…
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Finance please help
Hi I'm not sure if is the right place to post this but here goes I recently bought some goods on finance from a company online. I signed the papers and returned them. Everything went through ok. However now they say I have to wait two weeks cooling off period before they send the goods out. Is this correct? I thought that…
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Gym gone into administraion
Hi, ANY help would be appreciated please, I joined a new gym 6 months ago & was paying via monthly DD, on christmas eve they placed a notice in their window stating they'd gone into administration and would update details soon - as a result the gym has been closed since. Naturally, I cancelled my monthly DD with the view…
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Woolworths online false advertising?
Hi, I've just bought a TV at Woolworths online, its a Sony led TV. In the description it was advertised as having X Reality pro, which is a picture processor. When TV arrived, I discovered that it didn't have X Reality Pro, just X Reality. It also wasn't the TV pictured on the Woolworths website and therefore not the TV I…
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Quick DSR Question
Keeping it simple. Ordered a satellite box from a UK Website, box arrived on Wednesday this week. Repeated attempts to set this box up and support from the forum run by the company we purchased from have proved box is faulty. Box will be returned on Monday. As we have not been able to ascertain its features and if it will…
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Food Weight legislation
Not yet a consumer issue, but it may be ! I am aware of weight legislation for food, if you declare a weight on a food, there is an underweight tolerance, T1 and T2 and the percentage between T1 and T2. Question is, does this apply to declared weights on petfood, I imagine this also applies ? After all, they are declaring…
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Game: Advice needed
I'll keep this short. I bought 2 copies of Black ops 2 on the ps3 on release date. Game told me that if I paid an extra £35 per copy I would get what's called a season pass and get extra content. I paid the extra £70 and was given codes. Myself and my son put in the codes and found they were not season passes but just…
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Scam by Online Business Pages
Can anyone help with this online scam. My Husband has a small building company and was telephoned last week by Online Business Pages, they told him that he was all paid up to date with Google but the next years subscription was now due. I normally deal with all advertising queries but have just gone into full time work and…
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Getting a refund through Paypal, please help
Hi all, In early December I ordered an item from small website, I then cancelled the order the following morning, as I realised I had ordered the wrong item. Two days later they emailed me to say they hadn't seen the e-mail, they had shipped the item and could I return it for a refund. I sent it back mid December and have…
