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Jessops gone into administration :Refunds?
I placed an Christmas order from Jessops which arrived too late even though it was ordered within there delivery for christmas. They emailed yesterday and said I could send it back for a full refund. With the shop going/gone (not sure which) in to administration if I send it back will I still get my money back?
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Help please with Courier problem
Hi, hope you can help me. I have had a problem with a courier. I used a company called P4d.co.uk to arrange collection of a parcel which contained items that I needed returned to me. I hire out baby equipment and it was this that a customer had hired which needed returning to me. I arranged for the courier to collect the…
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Jessops - camera on interest free, now what?
Sorry if this isn't the right forum. But my OH bought a camera from Jessops a few months ago on 10months interest free credit. Now the company is in administration I'm wondering what happens with this? Are PwC likely to want it paying off right away? Or will they honour the 10months? How much notice are we likely to get if…
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Amazon seller central Fraud
Just joined to let the world know about selling on Amazon.co.uk 1) I sold a humax freesat box, legitimately as new. Posted out standard parcels, royal mail. 2) Buyer says it's not as described, wants a refund (suspect he's seen it cheaper) 3) I refuse refund as I don't know how it will arrive back, if at all 4) Buyer makes…
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Consumer rights if over a year old
I have a memory card (Lexar 32GB Micro SDHC High Speed Memory Card) which i bought from an Amazon third party seller in Sept 2011 for use in my mobile phone. I have had frequent problems with it and am now convinced having used it in a new phone that there is indeed a problem with the card itself which causes data…
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Warranty Return help please!
Hi I would really appreciate any help with this general query, I just want to get the right information to keep myself right. I was given a computer graphics card as a gift back in April but stopped working recently and is now RMA under warranty. The graphics card costs about £315. I've noticed that this particular brand…
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Dorothy Perkins complaint - jumper tag cut skin
Hi I bought a jumper from Dorothy Perkins on Monday 7th Jan and wore it later that day. A small corner of the inside neck tag was irritating me a little bit as it was quite sharp but I ignored it as I've had it lots of times before where the tag has made me itchy but I'd just cut it off. However, the irritation got…
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Stuck in a lift - advice needed!
Myself, my sister, brother-in-law, daughter and her 2 small children aged 3 and 6 were trapped in the lift in a shop for 3 and a half hours. We were only released by the lift engineer as the fire brigade were unable to help. Obviously we were very upset by this incident, but it was made worse by the staff. We found out…
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Refund tablet
HI, I am new here, want to get some advice. A few days back i bought a tablet from Argos that is not perfect or i donot know if there is something wrong with it.............but it was not satisfying me fully in any case..... i changed my mind and went to argos the next day, and they refused to take it back and refused to…
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Rejecting a product from Currys - advice please
I bought a gas hob, oven, fridge and dishwasher online a few months ago from Currys for my new kitchen. The hob cost about £200 and once it was fitted by the Gas man I quickly realised that it had two design faults:- 1) The pan supports weren't flat and that pans rock and easily fall off them unless they are kept placed…
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voucher
Any advice please. requested a voucher via reedem - online with a supercheck on 23 Dec 2012 i check my tracking that said the voucher was sent out to me on the 03 jan 2013 sent emails to company they state that is not the true picture and that the voucher still had not been sent this was on the 06 Jan, On the 08 Jan they…
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Advice please - suit hire
Hi all, I am due to be getting married in May of this year. In November last year I placed an order with a local suit hire company and paid £450 (with my credit card). The company is fairly localised but has (had) 3 stores. Within the last couple of weeks they have suddenly closed 2 of their stores without notice and are…
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Jessop's + Faulty camera not even a week old plz help
Hi everyone I purchased a Nikon DSLR on the 3rd of January in cash £449.00 the guy was quite pushy for me to buy the X display model so I went ahead with the purchase, I have only just got round to opening the box and play with the camera and after a few minutes noticed a fault with the display it just goes funny like…
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Returning large item via royal mail.. take it to my local post office?
Just a quick question that is related to a previous one about HDNL not delivering my 15kg sack of dog food, long story but it basically boils down to a replacement product being sent to us and received the next day, then HDNL delivering the original to us, me trying to refuse the product due to having received a…
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Bill dis
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payless home store Brislington
Hi, has anyone out there had any dealings with payless furniture shop in brislington? basically i bought a sofa and they delivered the wrong one.Theythen failed to keep to any of the times for delivery of the correct one i asked for refund didn't get one and i am now trying to claim money back through the courts. I still…
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How do I return something if a company is ignoring me?!!
I ordered something a week ago and it has only just arrived - in the meantime I had decided I did not want to keep it and would be returning it. I have emailed the company (their website states that if you want to return something you have to contact them and they will tell you the process) and tried ringing - they have a…
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Dreams PLC Problem
Hi I have a problem with a purchase from Dreams that we made on 27/12/12 and was delivered on 31/12/12. We purchased a kingsize " otterman " style bed in their sale. We asked the sales advisor would it support our weight... ( I am 17 stone ) and we were told yes...... HOWEVER...... when the bed was delivered I was in…
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Equifax incorrect records
Equifax incorrect records A financial transaction last year was delayed because I failed the identity test. This was because Equifax had incorrect personal details. I requested and paid for a credit reference report, which they won't send until I provide them with correct personal details. This I have refused to do…
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ASOS overcharged me :(
I placed an order a few days after Xmas and I've just checked my bank account & realised that they overcharged me by £6.00. Is it worth complaining, and if so does anyone know their email address or phone number?
