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What is the statute of limitation to sue a manufacturer?
What is the statute of limitation to sue a manufacturer (who is also a seller) of a laptop? How long one can delay making a claim in a court against them?
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Walking through the drive thru
Just curious as to the legality of this? Can one do it? If served once before at a drive through, with no issues, is it fair to be refused the next time? (this is when the restaurant area is closed, and only drive thru open)
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Returning blister pack item
Hi, I stupidly bought a 1.5mm cable from PCWorld the other day, grand total £12.99, and more stupidly took it out the pack to use. I then checked and found they are a complete and utter rip off, I can get the same on Amazon for 60p. Now they state items can be returned unused in original packaging, with blister packs it's…
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holiday price reduction...should i ask
Hi two weeks ago we bought a holiday to corfu for 2 adults and a 5 year old. Tonight we received an email from the same company offering bargain holidays.The price of the same holiday (travelling 5 or so hours later) is £200 cheaper. Am i entitled to ask for a reduction in the original price.I paid by visa debit card.…
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Return Clothing Help Please
Hi, My daughter brought some things from Primark and needs to return an item that has the wrong price tag on it, the item has had the labels cut out on it and the price label appears to be from a totally different item. I'm not sure if this is a genuine mistake by the shop or if someone has pulled a fast one and swapped…
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Should a company notify you if they are changing DD amount?|
I pay my mobile by direct debit. I was checking my online banking when I noticed 2 days ago a large payment for just over £100 came out to orange. I was horrified thinking my bill shouldnt be that much! I called up and was told that januarys payment went unpaid and they didnt try take it again. Every months payment after…
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Pre-pay return postage on faulty goods?
Hi all, I received a product delivery today, a toilet trainer seat from JoJo Maman Bebe. It is chipped. I have taken photographs and now want to return it on the grounds of it not being of satisfactory quality. I have been studying the Distance Selling Regulations and Sale of Goods Act for the past couple of hours. I've…
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Advice please
I bought a wardrobe...guy came round assembled it he called me upstairs told me it was a quick fix if i took my skirting board off the wardrobe would fit i agreed as i thought thats nothing major and like he told me a quick fix. When husband came home he turned the wardrobe round and we both could clearly see the wardrobe…
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Wrong bed delivered, help.
I ordered a bed online called Lyon. Bed delivered was called Portofino. This bed is a cheaper version of what I ordered. Spoke to the company who said that I hadn't ordered the Lyon bed, but had ordered one called Malaga and that the Portrfino bed was the same as that. I said that I didn't want this clearly cheaper version…
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Poor item quality. Do I have a case for a replacement?
Hi all, I recently bought an item online and the item is not up to the standard I expected. It was an expensive item and has clearly been badly assembled. As this is effectively a matter opinion, do I have any rights with regards getting the item replaced? Can provide more details if necessary. Many thanks!
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They badly packed my bargain - do I have to accept a refund for damage in transit?
I recent bought what i thought was the bargain of the century. It was a carbon bike frame reduced from £999 to £99. When it arrived it was damaged, but I could see this was down to bad packaging. The box used was too small and the frame was pressed hard against the cardboard in three areas. These are the areas that ended…
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Returning to Argos under Warranty
Hi, I'm after a bit of advice please if anyone can help. Just had to return a kettle to Argos purchased last August so still under warranty as it had stopped working. The kettle was bought on special offer (£40) and we took in the receipt with us. The same kettle is obviously not on special offer now (£70 atm) so they…
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Faulty Ebay Item - can i get a refund?
I bought a freeview recorder just over 5 months ago from an eBay shop and it froze yesterday and the only way to get it to do anything was to turn it off at the switch then when it was turned back on it worked for literally a couple of seconds before freezing again. The seller has said it only had a 90 day warranty and so…
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Sending in the Bailiffs
Long Story Short. * I bought a Van off eBay * Turned out to be a Lemon * Sucessfully sued seller for cost of repairs to make roadworthy through Small Claims on grounds of Misrepresentaion - won 04/06/2010. * Judgement Debtor failed to pay (18/06/2010) * Applied for Warrant of Execution (19/06/2010) * County Court Baliffs…
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distance selling - please help
Hi I recently purchased what I thought was a reconditioned laptop on an internet component shop. As it turned out, I had actually purchased a service pack. I contacted the company and told them I had been miss-sold the service pack. They agreed with my opinion but told me that they do not have to provided a refund due to…
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Please can someone help ...
Hi all, I'm 7 and a half months pregnant and have just been reduced to tears by the worst customer service advisor I have spoken to. I ordered a new mattress and headboard on sale at Dreams on Saturday. The guy said he could arrange delivery for Tuesday. We said ok, paid full balance by debit card and on our way we went. I…
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Accomodation not up to scratch in Cyprus - help please
Hi, I have complained to Cyprus Lettings about the standard of accomodation where we had plaster falling off the ceiling, leaking bath, stained furniture etc and the agent mentioned comensation but is now refusing this. They are not part of ABTA or any other association so I have no idea who to complain to next. Any…
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online order incomplete
I ordered some dresses from Karen Millen online at end of march this year. Did not get round to opening ( yes I know silly in retrospect but never had an issue before & waiting for wardrobes to be built) until saturday as needed one of the dresses for a wedding. Inside the boxes were large KM carrier bags and 2 dresses in…
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Can I return my new TV?
Hi I bought a new TV from Currys last week, a LG 42 inch LED model. I primarily wished to use the TV for console gaming but found that it suffers from poor input lag (making games harder to play!) Of course these figures are never published by the manufacturer so I couldnt research this before purchase. It seems I should…
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where do i stand?
long story short.. ordered suite in feb, arrived last week damaged, scrape to the leather which had been couloured in with marker to disguise it, called company who are sending a technician to look at it, a week to wait for them. my question is if they offer a repair do i have to accept or can i demand replacement? called…
