What is the statute of limitation to sue a manufacturer?

dragonfruit · 8 June 2011 at 3:29AM

What is the statute of limitation to sue a manufacturer (who is also a seller) of a laptop? How long one can delay making a claim in a court against them?

sarahg1969 · 8 June 2011 at 7:38AM

It will depend what you want to sue them for.

dragonfruit · 8 June 2011 at 1:12PM

sarahg1969 wrote: »

It will depend what you want to sue them for.

They sent a laptop of different specification than ordered (and with a non-working LAN port), and did not change it to correct one, instead were trying to persuade to keep the one they sent.

dragonfruit · 8 June 2011 at 3:26PM

Is purchasing of goods on-line considered to be done under simple contract? If so then it would seem there is a 6 years limit:
http://www.legislation.gov.uk/ukpga/1980/58
http://en.wikipedia.org/wiki/Limitation_Act_1980

Can you confirm, please?

dmg24 · 8 June 2011 at 3:31PM

You have up to six years to make a claim, but it is not nearly as simple as that. If you use the laptop for a period of time you could be deemed to have accepted it. How long have you had it?

dragonfruit · 8 June 2011 at 3:38PM

Over half a year, and it's not been used at all, as it is useless for us without a working LAN port. A complaint that the item delivered was not the one ordered was sent at the day of delivery, and several more e-mails were exchanged since then, but to the last one there is no response to date.

dragonfruit · 8 June 2011 at 3:46PM

BTW, how much time is there to seek help first from other bodies, like an ombudsman (but which one?)?

dmg24 · 8 June 2011 at 3:50PM

There is no ombudsman for something like this. When did you report the fault to them? It would be worth summarising your contact with them - dates and responses - to give a view of what has happened to date.

dragonfruit · 8 June 2011 at 4:01PM

It was mostly during the first month or two, then one more e-mail to them three months later or so, and for the next several months nothing. Don't remember when exactly the fault with LAN was reported, certainly not in the first e-mail, but later.