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Ownership of bank statement data?
So, I need to take my finances in hand. One part of this is to download ALL my statement data to manipulate in a suitable budgeting/analysis tool. To my astonishment, LloydsTsb has an atrocious web interface to do this; the easiest way is to download 25 transactions at a time, resulting in hundreds of files; and if I…
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Halifax Overdraft Charges Crippling Me
Hello. I am hoping somebody can help me. Ever since Halifax changed their bank account fees I have been paying the £1 a day charge so around £30 a month. I have an overdraft of £1400 and I am on a low income. I am never in the plus and my wages hardly touch it. I have been trying to save up some money to pay it off, but…
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Trust your bank?
Hi MSE, I am a designer and working in improving the touchpoints we have with our banks in an MBA student competition. One issue I have come across in customer interviews is trust. What is it about banks that make you trust them less, or trust them more? I would appreciate your views. The goal is not be be disengenuous.…
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Debit card payments with old card?
I have had a new Debit card as my old card has ran out but i have payments set up on the old card each month and wanted to know would the Company still be able to take payment from it if its been blocked? i had to change the card as the company that was trying to take payment should have not been trying.
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Would First Direct transfer my money ?
I'm having a look at new bank accounts, and I've came accross First Direct, which has some good reviews. Would First Direct transfer all my money from Barclays and close my Barclays account for me ? Also, are they as good as there cracked up to be ? Thanks.
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Nationwide Online Banking - Down
Hello, It's been down since Saturday 6am. I can't get through to them by phone, they sent me an email today saying the planned maintenance was finished on the 4th @ 6am but it's still not working for me. Can anyone try this link and see if it works and let me know please.…
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Where's the £30 Amazon voucher
I opened a Santander bank account a month ago for the £100 cashback, 5% interest and £30 Amazon voucher (for clicking through from MSE). Anyone know how and when I get the voucher? Thanks.
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Bank Admits Fault - S/O
A friend of mine has been having problems with his bank. He went in 3 months ago to cancel a s/o to his ex-partner for maintanence payments as they had then been set up instead through CSA, he was passed over to an adviser from the counter to open a seperate b/a for these CSA payments to come out (they are for the exact…
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Lost my information by Bank
I applied for the select current account with NatWest online and received a letter after couple of days later advising me take my ID's to the local branch and they will set-up my account. On 13th February i went to the branch and provided them my copy of passport along my proof of address, and they told me they will be…
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Mystery payment out of current account
My girlfriend has just phoned me in a panic as she has noticed a payment of about £250 from her current account which she does not remember. She has phoned her bank (Lloyds) but they've told her they can't see who the recipient is until Wednesday. This has almost emptied her account so she is rather worried and doesn't…
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Missing money
Since opening a Principality E-Saver, I've transferred a few batches of funds across from my Smile account - two transfers of about £2000 each around 20th February. These both arrived promptly (somehow one of them is even showing as credited to the Principality account the day before the Smile account shows it being…
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Service Levels
Nationwide just mucked up a transaction of mine. They took money from a variable rate cash ISA and put it into a fixed rate ISA as I asked ... the only trouble was, they did it twice! OK, so I contacted them and ONE DAY LATER, they corrected it. Well done Nationwide and you are a shinning example of why I will never do…
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Whole Yorkshire Bank System went down yesterday!!
I was shopping with my daughter yesterday and went to pay for some clothes and my card was declined. I was really worried that my bank had been cleared out so I ran to the cash machine but could get cash out on the same card and my balance was OK. I went back to the shop and paid for my goods and assumed it was their…
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When can i expect my branch transfer (RBS)
Yea, finally got the letter today saying i wish to stay with RBS and they will change my English branch to the branch of my choice in the next few weeks? so can anyone give an idea as to when? next week ? or could it be 2 months? Cheers
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Can they charge me 90p per transaction !?!
Next month im going to London to meet with Duncan Lawrie Private Bank, to open my Current Account and switch my funds and close my Barclays Premier Account. I meet their criteria and this week they are sending me informations books and such. Then, upon reading on the website I seen this: Current Account Charges…
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Halifax £100 query
I applied for the Halifax account £100 promo they were doing a couple of weeks ago just before I went on holiday. I have come back and it seems that it went through ok, but I have to go to a branch with ID to formally open the account. This must be done soon, and is quite a trek from where I live. As I applied before the…
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Switching bonus without a credit check?
Hi all, I really should get a new account, my Natwest one has been poor for years and last year they essentially closed the account. Some of these switch and earn offers (ie £100 when you switch) seem fantastic. I decided to sign up for the halifax reward account but I was shocked when they rejected me because of a credit…
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PayPal in the UK with EUR (linked to CitiBank?)
I have a Euro current account with CitiBank UK (with a Visa debit card), and was wondering how to add that to my PayPal account. PayPal seems to accept only UK and US bank accounts. This is a UK account, but in EUR, where do I change the currency in PayPal? I added the account (using the number, and sort code), but it's…
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Money dissapeared from savings??!!!
Hi, Wondering if anyone has had something as random as I have........ I looked at my savings a couple weeks ago and they were £6100, I said to my fiance, only £400 more needed for what we are saving for. Then I looked today to get a print out of them, and I only have £5100 in there. I have never used this account for any…
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Account Advice
A friend and I have recently become godparents and we want to set up an account for our godchild that we will be putting money in every year until she's 18. We want to put it in her name but until she's 18 we'd be the ones in control of the account. Does anyone know which type of account would be best and what we'd need to…
