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Broadband & internet access
Archives for April 2022
Discussion List
Broadband upload speeds
We have been streaming onto Facebook live since lockdown, around once a month. This Sunday the stream was very poor - Audio OK but Video frame rate was excessively low. Tests show that the upload rate on our broadband has dropped to around 1-2 Mb/s, and it needs to be around 10. My package quotes average 8-10Mb/s, which we…
Avoid vodaphone
I’ve just taken the advice of this web site and moved from BT Broadband to Vodaphone, a drop to £18 per month from £38, which BT only agreed to reduce by £10 or so. But it’s been a total disaster worst thing I ever did. The router turned up and I plugged it in… nothing. After three hours yes three hours of phone calls they…
Talktalk - £10 increase or renew contract for another 18 months
Hey all, I've recently received an email from talktalk as my current 18 month contract is coming to an end. See below: How common of a practice is this? I think it's absolutely ridiculous. Just on principle I'll be cancelling and going to someone else but I hate that I now have to sign up with another 12 or 18 month…
Virgin problems
Due to Virgin now charging
£70 for broadband and landline I eventually managed to cancel with them but had
to give 30 days notice. Two days later
the landline died and they sent an engineer. He said the problem could not be dealt with without us cancelling the
notice, so we did and the only workround was for him to plug in…
FTTP Options & Advice please
After 2 years of broken promises, Openreach has finally installed the fibres for FTTP. I live in a rural area with a very limited mobile phone service and <2Mbps download speed so it's really exciting! I've been doing some research this morning and have some questions and I would really appreciate honest answers. Is 40mbps…
Vodaphone price increases - can I leave?
Just been informed of a 9.3% price increase on my braodband. I am 8 months into a 24 month contract. Delving into the terms and conditions it appears this increase is written in for each April. CPI increase + 3.9%. I don't remember that being a headline aspect of the deal when I bought it. It didn't say "£22 per month with…
Half way through BT contract (Full Fibre)
I'm at the mid way point of a 24 month contract on Full Fibre and just missed City Fibre availability in my area by a few months when I signed up. With the impending proce increase, are there any options other than to sit out the term?
Is NOW Broadband a Good Choice?
I have an old neighbour couple whose Plusnet contract ends this month. They have looked around and found that NOW is by far their cheapest option. £20 a month including Anytime calls and Top Cashback £90. For a 12 month contract this is around £12.50 a month................ but they have asked for my advise and I have…
Best time to switch
Hi all, My contact with Plusnet ends at the end of this month (April). Would like to move back to Vodafone (aware some don't like them but live in the sticks with limited options and can't fault the speed) My dilemma is, do I start the switch now? Downside is the CPI price increase will kick in currently on new Vodafone…
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