Half way through BT contract (Full Fibre)

I'm at the mid way point of a 24 month contract on Full Fibre and just missed City Fibre availability in my area by a few months when I signed up. With the impending proce increase, are there any options other than to sit out the term?


  • MalMonroeMalMonroe Forumite
    5.5K Posts
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Why not phone them and see? Even if you are mid way in a contract. I've done that before and they have switched me to another contract, without making me pay anything extra.

    They still have your business that way and they'd rather try to help than lose customers. There's absolutely nothing to stop you at least trying to get yourself a better deal - the phone call's free. Nothing to lose.
    Please note - taken from the Forum Rules and amended for my own personal use (with thanks) : It is up to you to investigate, check, double-check and check yet again before you make any decisions or take any action based on any information you glean from any of my posts. Although I do carry out careful research before posting and never intend to mislead or supply out-of-date or incorrect information, please do not rely 100% on what you are reading. Verify everything in order to protect yourself as you are responsible for any action you consequently take.
  • mjm3346mjm3346 Forumite
    46K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    With the impending price increase, are there any options other than to sit out the term?

    Leave and pay an early termination charge
  • FiddenFidden Forumite
    45 Posts
    Fourth Anniversary 10 Posts Name Dropper Combo Breaker
    Prices generally drop over time, there's enough competition in the marketplace.  If you're halfway through, I'd look for a deal once that is coming to an end.
  • LavendyrLavendyr Forumite
    2.4K Posts
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    We were with BT on standard fibre in a contract and chose to move to a full fibre contract (moving from 66MBps to 1000MBps guaranteed up and download). We paid an exit fee of around £300 i.e. the remainder of our BT contract. They won't let you out of it unless it's an upgrade within BT (I don't know what City Fibre is I'm afraid). If it is, then call them and ask. If not, then weigh up whether it's worth paying the penalty to get out of the contract and entering the new one. For us, given our needs, it was worth it. 
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