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Truespeed Ultrafast Broadband
A company called Truespeed (based in Keynsham or Bath) are offering Ultrafast Fibre Network Broadband in my village. I can't find any customer reviews for this service. They are offering free installation, free beer and fish and chip vouchers! Most of the village seems to be signing up. But I am one of the "once bitten…
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Openreach not telling ISP about upgrade!
Dear All, Can I have some advice about kicking Openreach up the backside? About 4 months ago our old fibre optic phone lines were upgraded to superfast fibre broadband, a few of my neighbours are paying £30 with BT getting onto the superfast broadband, I'm with Vodaphone who have kindly offrered to upgrade me from regular…
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BT/BTOpenreach reneging on subsidised fibre broadband rollout?
This is my first post (hurrah!) but could think of nowhere better to put this query to, so here goes... In 2012, BT/BTOpenreach (apologies if I use these two interchangeably) in partnership with a local governmental organisation called Onlincolnshire rolled out fibre broadband to the town I live in, in rural Lincolnshire.…
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BT HD tv channel
Can you still get the BT TV sport channel without having Bt broadband and phone? We have Sky.
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BT issues with BB speed
Advice please! We moved 5 years ago and found that our new house is not eligible for fibre broadband. The closest we can get To super speed is virgin! I did a speed test today - I do them Regularly as a matter of course to keep an eye on the speed. We’re on the lowest B.B. package from by. BT unlimited and tonight at…
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Post Office Broadband
The Post Office would not let me out of their 18-month contract, without a steep £240 early termination fee. When asked they refused to tell me how and when they sent my contract after concluding the contract by phone. On further reading, it seems they also failed to give me a proper cancellation form, notify me of…
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Held hostage by BT Fibre?
Hi, I recently (4 months ago) moved into a one bed flat which is a kind of new build style property which is 10 years old. When originally arranging my broadband I had trouble finding a provider that would say I am able to get their broadband in my area. I found I only seemed to be able to go with BT and have fibre…
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Virgin Media
Couldn't post comment under article as I'm not on Facebook After reading comment on MSE about loss of UKTV channels on Virgin Media I contacted VirginMedia, could not get through first time hung up after 15 mins waiting, second time got through after 10-minute wait! Lady I spoke with said if matter was not resolved by 18…
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Mobile Internet Device - Dongle
Hi. I'm looking for some advice please. I'm living in a house (mine) where the internet, wifi, tv etc is provided by Sky which was set up by my tenant (a family member). I'm paying half towards the bill - £100 per month. However, I need to save some money. I don't need all the Sky features, the only tv I watch is BBC news…
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BT can't Port your number if your new home is FTTP
Just a heads up. If you are moving from a copper line to a Fibre to the premises line you cannot take your old number with you. We recently moved to a new home on a newbuild developement. Our existing BB provider couldn't supply our new address so let us leave foc even though we were still in contract. Well done Talk Talk!…
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E-mail Providers
I've been with BT for my phone and broadband forever (or at least it feels like forever) and have always been able to haggle the price down when contracts have been renewed. I have therefore been able to continue using the same @bt.com email addresses. I have a number of email addresses for different things, but have been…
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Pre-paid broadband and cancellation charge (plusnet)
I have pre-paid internet with plusnet until next year. I’m due to move house, living with a relative temporarily and in a couple of months to a new home (fingers crossed). I called to see what options are available and was told 1. Cancel with a fee £30ish and no refund of money paid 2. Temporary move and then permanent…
