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Broadband & internet access
Archives for July 2017
Discussion List
BT Infinity Availability
Am I just unlucky or are BT making it difficult to sign up for Infinity with £125 prepaid card and M&S voucher with a 10 July cut-off? BT claim that demand is too high on my cabinet so Infinity is unavailable. Is this a common problem being experienced by other Forum members?
Broadband Genie offers - anyone else waiting?
Hi, I'm a new user to the forum so this is my first request for help / support :) I used the Broadband Genie website at the beginning of April to move my broadband from BT to PlusNet. The offer at the time was that a successful transfer would give me £30 in Amazon vouchers. It's now three months later and I've received…
TalkTalk phone and broadband legacy package increasing
I am currently out of contract with TalkTalk and have been for a few months now. I paid £270.00 Value line rental for 18 month: £15.00 a month line rental Each month I paid £3.75 for my broandband a month (£18.75 a month) I had inclusive international boost, talktalk to talktalk calls included. I was told yesterday by…
Plusnet nightmare - Please help
A few weeks ago I signed up with Plusnet but cancelled within the 14-day cooling-off period and well ahead of my activation date because I decided to stay with BT. On 27th June my broadband went dead. A phone call to BT indicated that Plusnet had taken over my service. Numerous phone calls to Plusnet revealed that they had…
Is Sky in breach of contract?
Switched to sky broadband on an offer that MSE had negotiated, a few weeks back, speed is poor, we were getting around 30 Mbps with plusnet and sky gave a minimum of 28 Mbps prior to switch but we are only getting around 22 Mbps and their support is useless, if you can ever manage to get through to them, after countless…
Talktalk nightmare
Can anyone advise me please? I rent my deceased mother's seaside bungalow as a holiday let, 120 miles from my home. We had TalkTalk internet installed which after about 11 months of fine service became disconnected. They tried resetting it from "their end" but said an engineer would need to come out. Earliest appointment…
Which Broad band should i get ?
Today i was browsing im not happy with BT i seem to always end up paying 70£ a month, admittedly i always pay the bill late lol but my speeds are like 14 download and 2 upload. I think id rather get away from BT though to be honest, they've robbed me enough. I was looking at Virgin Media Up to 200Mbps download + Up to…
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