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We've had some unusual consumer rights queries on the MSE Forum this week: like the pair of trainers that turned out not to match one another, and what to do when you order a sofa and only half of it is delivered. Read on for more on these and the rest of the top talking points from our MoneySaving community.…
Signing up to a supermarket loyalty programme feels like a MoneySaving no-brainer, but not all schemes are created equal. While some are fairly generous when it comes to handing out points and bonuses, others are a bit stingy with the rewards or offer benefits that might not be worth bothering with. Which one gets your…
Virgin Media is shutting down its email service for addresses ending: @virginmedia.com @virgin.net @ntlworld.com @blueyonder.co.uk. If you’re affected, Virgin Media will contact you about your options for keeping or replacing it. What’s changing with Virgin Media’s email service:…
When porting a mobile number from EE to Talk Home Mobile a problem occurred and customer support was awful. Errors occasionally occur but how a company deals with the issue is key and in this case Talk Home Mobile did poorly. Initial contact with customer support was made over the phone but agents were not helpful and…
Hey all, have a bit of a weird one, as its the first time ive had an item priced just over the threshold for the seller (Cobi) I’m trying to work out how the UK £135 low-value import threshold applies to a specific purchase from Poland. I’ve bought from COBI in Poland several times before without any issues, but this is…
I was planning to open one on 7 October. If I chose the compounded interest option as it’s not available until the end of the six month would it be taxed in the 2027/28 tax year?
newbie here please be gentle with me. i have been trying to do an IAS appeal and was getting the run around on the computer they are not really my thing. i have messaged them on the IAS website asking for the forms so i can do it by post. any ideas if i will get the forms. i think that i have a very good case so i need…
Long story short - Travel up have cancelled my flight booking and won't refund me until a paypal chargeback they claim to see at their end is closed. Paypal say there is no open chargeback case and do not even recognise the ref quoted. I have raised a paypal 'service not received' case (on their recommendation) and then…
MSE has a new tool to help you work out if you're owed compensation for a delayed flight, and to help you draft your claim letter - and we'd like you to take it out for a test flight
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Halifax customers who use mobile and online banking services should move to the Lloyds Bank app before Sunday 1 November. That's because the Halifax app and online banking services will be axed from this date. Here's what you need to know.
The State Pension is likely to rise by 3.9% next April, taking the full new State Pension to over £13,000 a year. It means the State Pension now breaches the tax-free personal allowance for some.
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