Beware- Vodafone misleading "loyalty" offer

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I was googling trying to find out if I am the only one who fell for Vodafone's scam and saw this post dated on January 2014, now on April 2015 Vodafone's tablet scam still goes on.
My story starts on December 2014 when my husband had a call from a Vodafone representative telling him that he is such a loyal customer, always paying on time and they wanted to reward him with a FREE Samsung Galaxy Tab.4 tablet with 2GB of FREE 4G usage for just £4.50 per month until the end of his contract. My husband asked what's the catch if there are any hidden charges or extra costs and the Vodafone rep. said there is nothing else just the £4.50 per month for the remaining of the contract then my husband turned to me to ask me what i thought and i told him to make sure if there is anything extra because it sounds too good to be true, still the rep promised us that it's just that only charge and we wouldn't even pay for the delivery and if we are not happy we could return the tablet ANYTIME.
The next day our brand new tablet arrived and ournightmare begun!! On my husband's next bill we were charged £17 for the tablet and since it was a direct debit the £17 flew away! My husband called Vodafone to ask them what's going on and told them what our rep promised us, and they told him that there must be a mistake because they didn't have a £4.50 offer but they would go back to the call and if that was what we were promised then we could have it for £4.50 per month and we would get the £17 back so they said they will call us back within 10 days to let us know. 10 days later nobody called us so we decided to cancel the direct debit. The next bill came with the 17 pounds charge again but my husband paid only the amound he had to pay for his phone contract and not the tablet charge and we called again the customer services team the same things were said lots of promises that our problem will be solved and they asked if we could pay the charges for the tablet and we will get the money back once the problem is solved we refuse of course and we said we are not going to pay any tabet charge until this is solved!! Next month came with another tablet charge and late payment fees for the previous one and the phone was cut off. We were raging of course because my husband was coming back from a trip outside the UK and he couldn't use his phone, so he had to call back the Customer servises tell them the whole story(we talked with 3 different people one of the was rude and hung up on us) finally they reconnected his phone and promised the same things...
Back to today we are still trying to get out of the Vodafone nightmare and still getting the tablet charges and late payment fees and the phone gets cutt off every month and we have to call back again and say the same story over and over so they can reconnect the phone.
We asked if we could send the tablet back but they said we couldn't!!!
Then we said enough is enough and we wanted both contracts cancelled so they said that we would have to pay extra fees for terminating the contract earlier that agreed!!! Well we told them that we are not going to pay for the tablet, we haven't signed any contract for a tablet so if they want to prove that we agreed over the phone they will have to go back to the phone call and listen to what was promised and agreed then! In that way they will hear what we were promised!!! We won't renew our contract with vodafone and we told all our friend's and family what we are going through with vodafone and not to think of signing a contract with them! They also said to their friends and family, so they won't fall for Vodafone's tablet scam and so goes on. Bad news travel fast so a lot of people are aware of this scam now!
See Vodafone no matter how much money you spend on commercials and promotions you are the ones who turn your customers against you!!
Now we are going to report this to the UK's national fraud reporting centre and let's hope that that will be the last time we will have to tell this story and hopefully everyting will be solved.