Kitchensuber

Hi, i came to Kitchens uber through their website. called to get free quotation. A gentleman came on 23/06 sharp on time. did a quick design and showed the options available and quoted the price i would have never thought of. he said we are better in quality than b&q, homebase and other companies, our carcasses are 18mm with a rigid back unlike b&q or homebase. they did 900mm tall wall units which i was really interested in and that was the reason and the price they were doing the work was all coming under £3000. i called them to finalise everything. the guy came again on the 28/06. did the final drawing and took £100 deposit. the next day received call from kitchens uber and they said my order will be delievered on 06/07 and the fitter will call me to book the next day for fitting which was 07/07 and so he did. i was very happy that finally i'll get my new kitchen very soon. i received call from them on the 4th of july to inform me when they will deliver that was between 7am and 7pm. called me again on the 5th that they'll deliver my kitchen on the 6th and call 1 hour before they are due at my place. Couple of hours later on the 5th they called me and said they don't do 900mmm tall wall units instead they do 720mm. i told them that how come i was not informed earlier about this. they said the gentleman perhaps didn't know that we have stopped doing 900mm. WHAT A LOAD OF NONSENSE!!! i was very annoyed. recieved another call from a person and he said the samething and insisted that i buy 720mm and they will give me £100 less. he showed me other ranges they do 900mm units but i asked that if i could see the sample to check the colour and material to finalise but he insisted that the colour and material is exactly how it looks in the picture and they have to get it ready for delievery. i got annoyed of his unprofessional and rude behaviour and cancelled the order completely. after that received call from another guy he was offering me the same and when i asked him who he was i could hear someone laughing at the background and after a little silence he said he was the sales manager. Sorry for telling all the details conclusion is that they are bunch of UNPROFESSIONALS.... KITCHENS UBER DO NOT EVER CONSIDER THEM!!! The calls didn't stop after that still receive them from time to time.

Uber rep came Sunday 2pm, very nice chap however from first contact local newspaper ad there had been no mention of company name, I had to ask rep must admit he was a little edgy when he gave the Uber name. Sorted kitchen style etc.
Once rep had gone I felt 'twitchy' felt this before and ignored to my cost, phone call this eve from Uber to arrange delivery, chap I spoke to gave me no reason for confidence so I registered and came on this web site, thank you all, I am canceling my order I will only lose £50.00 and I think that is cheap for the lesson.
Thank goodness for websites like this and people astute enough to use it.

DO NOT Give these People your Money, I still have 8 useless units in boxes in my house. the Planner told me that the oven could be plugged into a standard 13 amp Socket (DANGEROUS ADVISE) there units are virtually useless as they will not assemble . they sent the wrong draw boxes, there were 2 drawer fronts missing, the "customer services" team keep you on hold for 45mins then hang up after sniggering at you. I was fortunate not to Book thier fitters as My Fitter was a Saint and I can not thank him enough He sourced New Units that where top Notch and work tops that where the same,:T He salvaged our project I just wish I Had called him before ordering the CRAP From Kitchens UBER, So Thats a big thanks to him. I am now trying to persue Kitchens UBER and have just sent the first letter by recorded to find that it is being returned to Sender so it looks like the address they give is a bogus one where no one actually operates from. It seems that these con men have been operating for some time under different names and will continue to do so because our government and other so called guardians of the people simply cant be bothered to pass laws to stop Thousands of Tax Payers being ripped off every day by the parasites that choose to take the easy Path. well I Believe what goes around comes around and these people sooner or later will get thiers ...