Barclaycard Cashback removing the 1% Amex card

I asked Barclaycard bluntly via making complaint route about the £50 credit. A CS representative called me and literally sworn on his own life that not a single customer with Barclaycard Amex was given £50 credit. So I left it and closed the complaint.

The annoying bit to me was that not all Barclaycard Amex migrated at same time with some still have until September afaik.

It seems like Amex is trying to cut all ties and having customers directly with them so they don't have to share the cut with other issuers.

minhp wrote: »

It seems like Amex is trying to cut all ties and having customers directly with them so they don't have to share the cut with other issuers.

Amex aren't able to charge retailers more than 0.3% unless the card is issued directly by them (with no partner branding) or the card is intended for business use only, thanks to the interchange cap.

Mastercard/Visa are also capped at 0.3%.

NoviceAngel wrote: »

the cap is 0.9% on Direct AMEX until 2019.

Additionally as a retailer I pay 1.8% to accept Amex via my card acquiring partner Worldpay. Visa and MasterCard cost me 1.3%. The difference is the profit by the acquiring providers. Paypal typically charge 2.1%. Izettle 1.75%.

SOURCE: http://www.headforpoints.com/2015/12/18/american-express-interchange-fees-cut-earlier-than-planned/

Not sure where you're getting 0.9% from - transactions which use Amex-issued Amex cards (which do include any other branding) are not subject to any EU-mandated cap as the article you linked to states.

What has changed is that "co-branded" cards - which Amex issue on behalf of a brand partner (BA, Costco, Nectar, Harrods) are now set to be included in the standard 0.3% cap - http://www.headforpoints.com/2017/07/14/amex-loses-eu-court-appeal-on-ba-amex-interchange-fees-what-now-for-the-card/

In any case, Amex licensed cards (MBNA, TSB, Lloyds, Barclaycard) have been included in the 0.3% cap from the moment it began in the UK.

As you indicate - the only group have benefited so far have been the merchant service providers.

Very annoying, went with this message to them, lets see what they say:

Dear Sir/Madam,

I was extremely disappointed to hear that you intend to lower the cashback amount you will offer on your joint credit cards (not to mention the hassle of reissuing them again).

The main reason I use your services (and Egg before that) was the cashback offer, and if you insist on removing it, I will have no choice but to apply for an Amex everyday card (and perhaps an Asda credit card) and use those instead.

However, I would rather avoid a pair of unnecessary credit searches on my history, and the hassle of two applications, so if you are willing to offer me £50 as a gesture of goodwill, to make up for the shortfall in my cashback, it will be enough to convince me to remain as your loyal customer.

Sincerely,

grumpyoldwoman wrote: »

I received my new card last Saturday. The purchases on my old card are now showing on my online account. In the transactions list the purchases on the old cards have a little credit card icon beside them and hovering over it it says that it was purchased on a card that has now been cancelled. I can't see any cashback amounts for those purchases though. If they don't appear on my next statement I'll have to send them a secure message asking where it is.

When they worked out the final cashback for the last statement it appeared as if there was some manual intervention (with erroneous amounts being reported on here). It wouldn't surprise me if they had to do the same the following month (and hopefully not get it wrong).