Freebie Successes by Letter / Email - What have you recieved? (merged)

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  • summertreats
    summertreats Posts: 1,568 Forumite
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    box full of smoothies for a compliment and lots and lots of vouchers
    september wins:khaled hosseini kindle case
  • Lexxx82
    Lexxx82 Posts: 50 Forumite
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    I filled in an online survey after ordering from Domino's and mentioned a problem I had when ordering, and they emailed me back and added £20 credit to my account. Not bad from an order of £8.50!
  • sarahj1986
    sarahj1986 Posts: 1,612 Forumite
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    I've had no o2 signal again due to upgrades for the past 3 days at work. I rang up and complained, they applied £10 credit to my account. Over half the months contract so I'm happy with that
    :money::rotfl::T
  • Lexxx82
    Lexxx82 Posts: 50 Forumite
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    I expressed my concerns to NAT buses in South Wales after some pretty poor service over the course of a week and (after chasing), they sent me a free weekly ticket and voucher for another at reduced price.
  • nanto3girls
    nanto3girls Posts: 5,951 Forumite
    Name Dropper First Anniversary Photogenic First Post
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    I sent a compliment to Farmfoods, about one of their shop assistants,
    within 2 days they sent me a £5 voucher.
  • dazedandconfused_123
    dazedandconfused_123 Posts: 177 Forumite
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    Made a genuine complaint to Rimmel cosmetics, they asked for the product back and sent me two products in return.

    So, my faith in Rimmel has been restored and I honestly think companies like honest feedback as it gives them chance to investigate the problem. :):)
    Thanks to all posters for your never ending help and support
    :beer:
  • magsmorris
    magsmorris Posts: 317 Forumite
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    I too had numerous problems till I contacted John Dunford saying had been loyal for decades but no more and wE going to post to social media sect telling them how bad it was about 2 days later got call from his office and given next holiday at any of their parks with free up grade free which we did and then realised most parks,went down hill but email is. John.dunford@bourne-leisure.co.UK
  • KieranDJ
    KieranDJ Posts: 5 Forumite
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    Received a crate of Henderson's Relish after sending complementary letter and advising that I could not find any to purchase in my area! :)
    _________
    Kieran- Viva La Noche.
  • CAZBEAR
    CAZBEAR Posts: 554 Forumite
    First Anniversary First Post Photogenic I've been Money Tipped!
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    Coupon from Morissons customer service after complaining about a rude till operator
    Best headline ever on local paper??
    "Weight loss group doubles in size"
  • dobbiesloan
    dobbiesloan Posts: 2,211 Forumite
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    Usually only go into Waitrose for my free coffee, heard a rumor they might start charging soon. So had a look at what they had cheap on the net. Seen the had frozen meatball £3.59 or 5 for £7.
    Went in, at the checkout they came up at £17.95 told them to keep them.
    Sent them email telling them and they said it was an online offer but the till should have reduced it.
    Asked why it did not say online only offer on there website. Lied and told them how embarrassed I was telling them to keep them.
    So they sent me a £10 gift card.
    GONE ENGLAND
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