Parking Dispute

Apologies for not replying sooner. Before I posted on here I sent an email to PE and Equita again explaining the facts and the lies I had been told. I originally emailed them giving them 10 working days to cancel the parking fine - 10 days are up 8th January which I reminded them in my email yesterday and that I would be consulting my Solicitor and making complaint to the necessary ombudsman. I was going to send a further email today as advised in the link provided by pappa golf but PE replied before I could. Here is their email to me received earlier. (They do refer to me not writing to them after I original contacted them in 2014 but I can assure you I sent a letter and as I heard nothing further assumed the matter was closed until Equita wrote to me in December).

Thank you SOOOOO much for all your help. I do await a response from DVLA with regard to what records they hold on me and should it come back negative I will be requesting compensation from PE as despite what they have said in their email today they would not have got the information from DVLA. I haven't been able to double check my credit rating atm but I can assure you I will. Thanks again xxx (obvs I have removed my name and address from the email) Also to the person that asked where alledged offence took place it was in a Bristol car park xx

[FONT=&quot]Dear #,[/FONT]
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[FONT=&quot]Thank you for your correspondence received in relation to the above referenced Parking Charge.[/FONT]
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[FONT=&quot]ParkingEye, as a member of the British Parking Association, are able to request the details of the Registered Keeper of a vehicle from the DVLA should reasonable cause to do so be shown. This takes place before a Notice to Keeper is issued pursuant to the Protection of Freedoms Act 2012.[/FONT][FONT=&quot][/FONT]
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[FONT=&quot]Once these details have been requested and obtained, ParkingEye are unable to request details from the DVLA again in relation to the same Parking Event, however, upon receiving no response from the Registered Keeper in relation to the Parking Charge in question, ParkingEye also conducted a trace using a credit reference agency. This provided a positive result at the address of #####.[/FONT]
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[FONT=&quot]We can confirm that following a letter being issued to yourself at the above address, as provided by a credit reference agency, we received a phone call, wherein you were advised that any appeals or complaints were required in writing. Unfortunately, nothing further was received from yourself in support of your contention and the case has therefore continued by being passed to Equita. We can confirm that, to date, we are still not in receipt of any evidence, aside from the content of your emails, to support your contention that you are not the registered keeper of this vehicle and it is our position that we have reasonably relied upon the information provided by both the DVLA and the Credit Reference Agency when seeking payment of the amount outstanding.[/FONT]
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[FONT=&quot]The above notwithstanding, we will agree to cancel this Parking Charge on this occasion and we can confirm that there is no outstanding amount due in relation to this matter. For the reasons outlined above, however, ParkingEye would dispute any claim for costs that you may wish to make in relation to this matter.[/FONT]
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[FONT=&quot]Kind Regards,[/FONT]
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[FONT=&quot]ParkingEye Enforcement Team[/FONT]