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MSE News: Eon simplifies its energy tariffs

"Eon has cut the number of tariffs it offers to make it more attractive for consumers looking to switch provider..."
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Eon simplifies its energy tariffs

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Comments

  • molerat
    molerat Posts: 34,751 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 27 September 2012 at 11:31AM
    If that is what they call simplified I am glad they didn't make them more complicated !! They still come under the heading of expensive and now charge extra for Tesco points. I think "own goal" springs to mind.
  • Wywth
    Wywth Posts: 5,079 Forumite
    edited 27 September 2012 at 12:02PM
    A supplier reducing the number of tariffs they offer does not make it attractive for customers of other suppliers to switch to Eon.

    A lower priced tariff, one that comes up higher in the comparison sites, would make it more attractive for those looking to switch, to choose Eon.

    A loyalty reward of up to £20 a year off bills (depending on how long a customer has suffered Eon as a supplier) is a nice gesture, but I would (a) treat that in a similar way MSE suggests treating cashbacks on switching and (b) £20 difference wouldn't be enough to entice me to switch supplier anyway.



    Edit: I've just checked what Eon could offer me.

    According to energyhelpline, their best tariff is 16% more expensive than the best of the competition.
    I had to look an awful long way down the comparison site to get to the first Eon offeriing, having been beaten by every single other big 6 supplier and many of the smaller suppliers too.
    Their most expensive offering turned out to be 36% more expensive than the best of the competitors. (in fact there were only 4 more tariffs available that would have been even more expensive)

    These do not include the annual loyalty bonues which appear to be £10.50 after 1 year, £15.75 after 2 years and £21 after 3 years. (but small fry compared to the extra annual costs which would be in the £hundreds)
  • jamesd
    jamesd Posts: 26,103 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    edited 27 September 2012 at 11:48AM
    So lets see, Eon makes its tariffs substantially worse by having a full price standard plan or a discounted plan that locks you in for twelve months and this is supposed to be good news for consumers? At least the cancellation fee is only £10, until it goes and changes the penalty part way through the term while you're still locked in.

    It's just an energy supplier looking to trap people a few months before it raises its prices, so they can't dodge the increase.

    Simplification: Eon and others getting more competitive about how they harm consumers, not competing more to get consumers.
  • Pincher
    Pincher Posts: 6,552 Forumite
    1,000 Posts Combo Breaker
    Around 10:00, Moneysupermarket.com was showing the old SaveOnline 12, and then all the E.On tariffs disappeared. I assume they are still updating.

    The E.On website quote was expensive.

    I am expecting to switch back to E.On in January 2014 for £120 cashback, which I wouldn't get if I stayed with Scottish Power.

    So, the E.On price factors in the Cashback they intend to pay.
    If they had given me a tariff that was £120 cheaper, and fixed for a year I wouldn't have bothered switching in the first place.
  • jamesd wrote: »
    Simplification: Eon and others getting more competitive about how they harm consumers, not competing more to get consumers.
    Since they now hold huge sums in advance DD payments, I suppose they think they can now also behave as unfairly as banks. They will tell you it's all in the Ts&Cs, of course - just like the banks do.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • Connie
    Connie Posts: 97 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I can't find the unit prices for the new tariffs anywhere on the Eon website.
    It tells me which tariff they think is cheapest for me (I'm an existing Eon customer), but I'd like to work it out for myself.
  • Consumerist
    Consumerist Posts: 6,311 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 27 September 2012 at 6:43PM
    Connie wrote: »
    I can't find the unit prices for the new tariffs anywhere on the Eon website.
    It tells me which tariff they think is cheapest for me (I'm an existing Eon customer), but I'd like to work it out for myself.
    You could try an energy comparison site; they're usually pretty quick off the mark with new tariffs.

    UK Power comparison site is <here>. Select "View tariff info" to see unit prices and standing charges (if appropriate) after you get your list.

    Edit
    Cheapest E.on tariff for me is 15th on the list.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • Am I right in thinking each of the Big 6 which has 'simplified' their tariffs have become far more expensive as a result?
  • Am I right in thinking each of the Big 6 which has 'simplified' their tariffs have become far more expensive as a result?
    I think it's more likely that government green taxes and targets have been responsible for the bulk of recent price increases. Also, customers, struggling to pay their bills, are using less energy so the costs have to be spread over less units consumed.

    I'd guess that the numerous tariffs and tariff names on offer are getting too complex for even the energy companies to handle effectively so that "simplifications" were a natural progression; I think the price increases would have happened anyway - and will probably continue in the future unless government eases its green energy push.
    >:)Warning: In the kingdom of the blind, the one-eyed man is king.
  • I think it's more likely that government green taxes and targets have been responsible for the bulk of recent price increases. Also, customers, struggling to pay their bills, are using less energy so the costs have to be spread over less units consumed.

    I'd guess that the numerous tariffs and tariff names on offer are getting too complex for even the energy companies to handle effectively so that "simplifications" were a natural progression; I think the price increases would have happened anyway - and will probably continue in the future unless government eases its green energy push.



    But didn't the MD of British Gas let the cat out of the bag when he admitted that they were previously able to offer their cheapest online tariffs because they were ripping off their loyal standard customers? I think what is actually happening is the industry is becoming slightly less disreputable (wouldn't be difficult!) and the previous huge (and hugely unjustified) discrepancy between what they charge for a standard tariff compared to what they charge for an online tariff has been modified to more accurately reflect the true costs.
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