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MSE News: They buy any car (for less) dot com

Former_MSE_Guy
Former_MSE_Guy Posts: 1,650 Forumite
I've been Money Tipped! Newshound! Chutzpah Haggler
in Motoring
"The OFT has taken action against used car buying firm Webuyanycar.com after finding a staggering 96% of customers received less than the website's valuation tool suggested ..."
Read the full story:
They buy any car (for less) dot com
OfficialStamp.gif
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Comments

  • TiTheRev
    TiTheRev Posts: 3,215 Forumite
    How has it taken them this long to find this out...?
    :A Luke 6:38 :A
    The above post is either from personal experience or is my opinion based on the person God has made me and the way I understand things. Please don't be offended if that opinion differs from yours, but feel free to click the 'Thanks' button if it's at all helpful!
  • Gordon_Hose
    Gordon_Hose Posts: 6,259 Forumite
    Debt-free and Proud!
    I thought it was common knowledge that they offered people stupidly low prices for their cars?
  • bob_a_builder
    bob_a_builder Posts: 2,370 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Quote from Richard Harrison, chief operating officer of the company, said: "In the early days, we were operating a new business and defining a new market sector and we did not get it right for every single customer.

    So in fact they actually got it wrong for virtually every customer !

    Talk about spinning the facts
  • Reaper
    Reaper Posts: 7,356 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Make clear the website valuation is not the price the company is offering and that a range of other factors might be considered
    Huh? So it's still ok to quote a figure they have no intention of giving you when you turn up? All they have to do is put a warning on the web site? Sounds like a completely toothless ruling to me.
  • charlie792
    charlie792 Posts: 1,744 Forumite
    Tenth Anniversary 1,000 Posts Combo Breaker
    This really doesn't suprise me at all.....
    Thier website prices are rubbish as it is, my OH's car was quoted at being worth £900 in ex. condition, in reality it had a dent in the door I imagine they would have easily knocked another £100 off for that if not more.... He got £1400 for it at the garage, dents and all
    MFW 2020 #111 Offset Balance £69,394.80/ £69,595.11
    Aug 2014 £114,750 -35 yrs (2049)
    Sept 2016 £104,800
    Nov 2018 £82,500 -24 yrs (2042)
  • Culex
    Culex Posts: 776 Forumite
    TiTheRev wrote: »
    How has it taken them this long to find this out...?

    A WHOIS search on the domain reveals it was first registered on 25 July 2005 so, for once, the Office of Faffing and Twaddling might seem to have acted with unaccustomed haste. :p
  • Culex
    Culex Posts: 776 Forumite
    bob_a_builder wrote: »
    Quote from Richard Harrison, chief operating officer of the company, said: "In the early days, we were operating a new business and defining a new market sector and we did not get it right for every single customer.

    So in fact they actually got it wrong for virtually every customer !

    Talk about spinning the facts

    Is there, in fact, any evidence that they "got it right" for any married customer? :p
  • Culex
    Culex Posts: 776 Forumite
    Reaper wrote: »
    Huh? So it's still ok to quote a figure they have no intention of giving you when you turn up? All they have to do is put a warning on the web site? Sounds like a completely toothless ruling to me.

    What else would one expect from the Office of Faffing and Twaddling
  • Butti
    Butti Posts: 5,014 Forumite
    Part of the Furniture 1,000 Posts
    Technically the spokesman is right - they didn't get it right for every single customer. They got it right for about 2 in every 100. Vote with your feet people!

    B
    Debt LBM (08/09) £11,641. DEBT FREE APRIL 2021.
    Diary 'Butti's journey : A matter of loaf or death'.
    Diary 2 'The whimsical tale of the Waterbed of Debt'         48% off mortgage
    'one day I will be rich and famous…for now I'll just have to settle for being poor and incredibly sexy'. Vimrod Member of MIKE'S :cool: MOB
  • vikingaero
    vikingaero Posts: 10,920 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    WBAC specialise in "Chipping". That is the agents are told to chip away at the offered price for anything and everything - scratch on door £500 to repair etc etc. Then having chipped you they probably won't repair the scratch or get a SMART repairer to fix it for £40.
    The man without a signature.
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