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TeleTech... official MoneySavingExpert.com discussion
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Former_MSE_Lawrence
Posts: 975 Forumite
This is a special discussion as part of the
article, all about
Working for TeleTech tech support
which is part of the Work part-time from home section
Please feel free to add your comments, suggestions or questions
Just click reply
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Comments
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Having a quick browse through their site is seemed like a good relatively simple way to earn some extra cash. But alas they don't support Apple hardware so its a no go.0
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Anyone here got any experience of working for this company? I'm interested in an addition to my current job and this seems feasible, I should be able to work the 20 hours minimum.
I'd be a bit anxious about going for it without a few positive independent views though. Would like to know how much they pay for what level of support etc.0 -
I have applied today - fingers crossed!!!
Pixie:jDebt Free At Last!:j0 -
I applied today - fingers crossed!!!!!Time to find me again0
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sammy_kaye18 wrote: »I applied today - fingers crossed!!!!!
Have you heard anything back from them as yet - i havent
Pixie:jDebt Free At Last!:j0 -
I signed up for TeleTech ages ago, completed their assessments about 3 weeks ago and haven't heard a thing!0
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I read some of the old thread. How many people on here actually got a job with Teletech? How long did it take them to get it? It seems to be a very long, drawn out process!0
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I signed up for TeleTech ages ago, completed their assessments about 3 weeks ago and haven't heard a thing!
U shud go on there site & talk to someone on the Live Help. They chase it up for u then if u did pass everything ok they will get someone to contact you
Loving this site.. and all the information it gives us. :j0 -
I applied a couple of weeks ago - but have not heard anything, nor have I been asked to take any tests. Have I done something wrong? I have no more money to give - all you companies out there - do your worst - I give in!!
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I worked for TeleTech for over a year at their call centre doing broadband tech support (not Sky though).
I had a bit of a mixed experience...obviously it wasn't awful because I stayed there for over a year, but I was quite lucky to be in the team I was and didn't have to deal with customers on first-line support (still got yelled at by plenty of them though!
). Also had a good team leader and mostly decent people to work with.
However, the call centre could be a bit of a shambles at times, very disorganised and inefficient, poor scheduling, constantly changing rules, people getting into trouble for silly things and others getting away with doing nothing all day. They also banned internet access because of people using sites like bebo and youtube, which was a bit silly (they could have just blocked those sites, and it's hard when you get stumped with something you could have the answer to in a minute with Google).
The only issue I ever personally had was that they promised me transport home when I started working the night shift and I never got it because the bus service they used said I lived too far away. I lived 10 minutes away and they regularly took people 20+ minutes in the opposite direction. So I either had to get a taxi or get someone to pick me up at 1am. But apart from that, I enjoyed the job and didn't have any other major problems with the place.
Of course, you may have a different experience working from home. I'd certainly suggest someone do that rather than work in the call centre.
Erm, hope I don't get into trouble now. I'm sure someone from TT is keeping an eye on this...!
Student MoneySaving Club Member Number 007! 0
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