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Aargh MBNA
tote_alley_stressed
Posts: 139 Forumite
If anyone could make anybody :mad: Ringing them endlessly to stop phone calls and re: pro rata payments that I started last month with CCCS. They will not accept arrangememnts and last night informed me that by reeducing fuel bills by £30 and phone bill I should be sending thme another £35 a month. Pulled the belt in as it is ........ threats from MBNA are making life hell and if anyone can push someone over the edge they are doing it.
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tote_alley_stressed wrote:If anyone could make anybody :mad: Ringing them endlessly to stop phone calls and re: pro rata payments that I started last month with CCCS. They will not accept arrangememnts and last night informed me that by reeducing fuel bills by £30 and phone bill I should be sending thme another £35 a month. Pulled the belt in as it is ........ threats from MBNA are making life hell and if anyone can push someone over the edge they are doing it.
Many of us have been there tas:grouphug: They are the pits!:mad:I am NOT, nor do I profess to be, a Qualified Debt Adviser. I have made MANY mistakes and have OFTEN been the unwitting victim of the the shamefull tactics of the Financial Industry.
If any of my experiences, or the knowledge that I have gained from those experiences, can help anyone who finds themselves in similar circumstances, then my experiences have not been in vain.
HMRC Bankruptcy Statistic - 26th October 2006 - 23rd April 2007 BCSC Member No. 7
DFW Nerd # 166 PROUD TO BE DEALING WITH MY DEBTS0 -
take em down an alley and stress them out by hitting them with your tote bag.:cool:
I love your user name.:rotfl:
turn the ringer off? I've done that before!!! cheeky b"""rs and with winter approaching as well.
sorry cant be of much help but wanted you to know theres someone here to listen to you
:grouphug:August 2009 grocery challenge £172.64/,,,,,
no point in doing grocery challenges, have no money left over to eat :0/0 -
Great to know people are there for you - nice feeling to have friendsxxx0
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tote_alley_stressed wrote:If anyone could make anybody :mad: Ringing them endlessly to stop phone calls and re: pro rata payments that I started last month with CCCS. They will not accept arrangememnts and last night informed me that by reeducing fuel bills by £30 and phone bill I should be sending thme another £35 a month. Pulled the belt in as it is ........ threats from MBNA are making life hell and if anyone can push someone over the edge they are doing it.
Put in wrting to them that you will not accept telephone calls from them, that they are only make contact with you through your appointed representative (CCCS), to stop demanding higher payments and failure to adhere to these requests is going against the Debt Collection Guidence as set down by the Office of Fair Trading to which they can be reported to.I am a debt counsellor working in the voluntary sector - we don't charge our clients for the work we do!0 -
It doesn't work!!
I did that, as per McBirnie's post on this Forum.
I quoted the relevant act to them on the phone for a week.
They phoned 17 times in the space of three hours yesterday.
MBNA are a pain in the you-know-where!0 -
AGB863 wrote:Put in wrting to them that you will not accept telephone calls from them, that they are only make contact with you through your appointed representative (CCCS), to stop demanding higher payments and failure to adhere to these requests is going against the Debt Collection Guidence as set down by the Office of Fair Trading to which they can be reported to.
I've just been told that the people in the call centers asking you to increase payments work on commission, so stick to your guns, tell them the offer is the best you can make and do as above, try and avoid entering into a conversation with them as much as you can.
Give them 3 days to remove your number from their system or you'll complain to the OFT in writing, if they continue to call you, REPORT THEM.
Or you could just go an buy a pre-pay mobile phone, alter your contact number on the MBNA Account website, switch the phone to silent ringing and wait for the calls to stop on the main line, give it about a week and they'll stop.BSC Member 44 - not bankrupt yet, but getting there...0 -
JGWT8M wrote:I've just been told that the people in the call centers asking you to increase payments work on commission, so stick to your guns, tell them the offer is the best you can make and do as above, try and avoid entering into a conversation with them as much as you can.
Give them 3 days to remove your number from their system or you'll complain to the OFT in writing, if they continue to call you, REPORT THEM.
Or you could just go an buy a pre-pay mobile phone, alter your contact number on the MBNA Account website, switch the phone to silent ringing and wait for the calls to stop on the main line, give it about a week and they'll stop.
At MBNA They dont work on commission. Its an auto Dialler system. If you have more than one acc then ech acc is treated seperatley. MBNA reps are targeted very very heavily also.
Id be tempted to change numbers, I did....0 -
Mike_St_Helens wrote:At MBNA They dont work on commission. Its an auto Dialler system. If you have more than one acc then ech acc is treated seperatley. MBNA reps are targeted very very heavily also.
Id be tempted to change numbers, I did....
all banks use the auto-dialer system.
Payplan told me not less than an hour ago about the commission, and they were quiet specific to say it was those people who call you asking you to increase payments.
I'll ask one the next time they call, I did once before with MBNA because I was suspicious about the guy and he refused to give me an answer
BSC Member 44 - not bankrupt yet, but getting there...0 -
JGWT8M wrote:all banks use the auto-dialer system.
Payplan told me not less than an hour ago about the commission, and they were quiet specific to say it was those people who call you asking you to increase payments.
I'll ask one the next time they call, I did once before with MBNA because I was suspicious about the guy and he refused to give me an answer
I know a lot about the 'interior' of MBNA. They are certainly not on commission. They are targeted very heavily. I know 1st hand.....0 -
I have just had a wonderful conversation with MBNA!!
"You will pay us some money TODAY, immediately or else"
These people are leeches.
It is illegal for them to harrass people in this way, and morally reprehensible to boot.
How dare they pester and perster and harrass like this?0
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