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Computer will not allow me to bank.

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Rikki
Rikki Posts: 21,625 Forumite
My computer will not allow me online access to either of my bank accounts or my Amazon account. :confused:
£2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

......................................................................TCNC member No: 00008
NPFM 21
«13456711

Comments

  • Mr_Skint_2
    Mr_Skint_2 Posts: 5,183 Forumite
    Who is your Internet Service Provider (AOL) ?
    and what Browser are you using and have you enabled cookies.
  • Rikki
    Rikki Posts: 21,625 Forumite
    Wanadoo

    I have tried both firefox and IE

    No cookies enabled that I am aware of.

    I haven't made any changes to the system since I last banked.

    Something is refusing to allow the connection.
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
  • Mr_Skint_2
    Mr_Skint_2 Posts: 5,183 Forumite
    Ok just download and run this to clean any pap out https://www.ccleaner.com
  • Rikki
    Rikki Posts: 21,625 Forumite
    Downloaded........can't find it to run?
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
  • Mr_Skint_2
    Mr_Skint_2 Posts: 5,183 Forumite
    Well go to the link save it again and when prompted to save it you will find where it went without the need to save it again, or just run it straight away..

    Should of studied more at home to learn how to do this.. :rotfl:
  • Rikki
    Rikki Posts: 21,625 Forumite
    Found it all boxes are checked.
    Which do I need to uncheck in
    Internet Explorer
    Windows Explorer
    System
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
  • Mr_Skint_2
    Mr_Skint_2 Posts: 5,183 Forumite
    None leave them all checked if you uncheck it wont be washed...

    Change the settings to this as this is better..


    ccleanersettings.jpg


    ccleanersettings22.jpg
  • Rikki
    Rikki Posts: 21,625 Forumite
    Done all that still won't let me Bank. :confused: :mad:
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
  • Mr_Skint_2
    Mr_Skint_2 Posts: 5,183 Forumite
    Ok what bank are you going to? It maybe a problem there end...
  • Rikki
    Rikki Posts: 21,625 Forumite
    My first thought too.

    Nope....its the same with two banks and amazon. Even with direct links through e-mails.
    £2 Coins Savings Club 2012 is £4 :).............................NCFC member No: 00005.........

    ......................................................................TCNC member No: 00008
    NPFM 21
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