parking eye prosecuting an 89 yr old who didn't need a parking ticket

Parking Prankster said he was informed that a letter will be sent to the motorist telling him that the pcn and county court claim is/was being cancelled.He was right.Motorist got the letter, dated 12 May, yesterday(thursday).
Here is the full letter.

Dear Mr xxxxxxx,
We are writing in relation to the above referenced parking charge and subsequent county court claim made against you yourself as registered keeper of vehicle registration xxxxxx.

In this instance,we can confirm the initial charge was issued by parkingeye to yourself on 17/09/2013. Two further letters were also sent after this initial notice.As no appeal or payment was received in this period,we sent a letter Before county court claim on 05/11/2013. As a result of this parkingeye issued a county court claim against yourself on 07/02/2014.The parking charge sent to yourself was initially issued as a result of your vehicle remaining on site at the City of Coventry Health Centre for 1 hour and 34 minutes without purchasing time to park,or having having a permit registered at reception as a result of being a disabled badge holder.

It was only upon recieving your defence on 04/03/2014 that parking eye became aware of the circumstances surrounding your visit to site.As a result of the points you had raised we invited you to provide a copy of you blue badge within our reply to your defence.At this juncture a letter was sent to yourself stating that as we had become aware of a number of circumstances out of your control, that the decision was made to attempt to settle with you on a without prejudice basis.

Subsequently,we received a letter,informing us of the circumstances surrounding your case with a copy of your blue badge and other supporting evidence.Unfortunately this correspondence was issued to an incorrect department, so a small delay occurred in having this further information passed to our enforcement team for further review.It is not the intention of parkingeye to issue a parking charge to someone who was legitimately using the site,especially given the circumstances in this instance.Parkingeye run a dedicated appeals department so that if a a motorist wishes,they can appeal their charge and outline the circumstances of their visit to the applicable car park.Each appeal is then reviewed on a case by case basis,however we completely understand that on this occasion,regrettably,that circumstances meant you were unable to do so.

Had the facts of this charge have been brought to light prior to a county court claim being issued to yourself, parkingeye can confirm that this case would have been resolved much more expediently.

After receiving the further information outlined above and all the applicable evidence,a further review of this case was conducted by a senior member of the department and parkingeye then began taking steps to cancel this case with the county court.

Therefore parkingeye can confirm that now the full facts of this case have been presented to us,this charge (and county court claim) are now in the process of being cancelled with the court.Please be aware that it may take some time for the court to fully update their records.However we can confirm that no further action will be taken by parkingeye and we now consider this case closed.

Whilst parkingeye could not have reasonably known the unfortunate circumstances surrounding your visit to the hospital,we would like to take this opportunity to apologise for any distress this matter may have caused.

Kind regards,

(non illegible scribble)

ParkingEye Enforcement Team

(note there is no name mentioned as the signatory,charming but not surprising)