UK-passport.net

We typed in passport application when we wanted to renew 2 childs passports when the google links came up we saw their link thinking(stupidly!!..we admit our fault)it was the passport office we didn't click on the main link we clicked on the Child Renewallink and it took us straight to the form..very deceiving if we had clicked on the main link we would have seen the big blue box with warnings they are middle men & the price we knew nothing as we got the forms from the real passport office to sign & sent them back with photos & expired passports..we did notice only £80 had been debited not £92 at the bank & that was my argument with them I emailed twice to ask if the passports were paid for & got no replys!The 1st we knew was Monday this week when the passport office asked for £92 we were shocked so I'm afraid I sent an email to them in big red letters highlighted..going mad.quite funny really they replied immediately in bigger red letters that I only had to ask for a refund & I could have one & not be rude..lol..I replied yesterday saying my bank the Halifax were handling this(which they were we asked them to try to reclaim the money)& today!!..£80 paid back into our account!...so go for it ask for your money back but not sure if it my emails that worked or my bank as they said it could take 2 weeks..only thing that worrys us is who the heck are they????..they have ALL our details..bank..phone..address..passport numbers of 4 people very very scarey!!

omg..come & live in my house :T!!!!I just downloaded it and gone are all the adverts on my yahoo email..you are a star!..I said I was computer illiterate..lol.:rotfl:

Just another quick update I emailed them again today at 2.10 asking them to remove all my data information from their files & got a reply at 3.16 saying...We have removed all personal datashort & sweet but a quick reply hopefully they have & that will be the end of it!

Seems there's big money to be made by conning people iunto believing you are renewing passport , you only realise thids company has had you off after payment is made, The Customer service is appauling , I was 1 of the people who believed I was renewing and was paying for my daughters passport to be proccessed and issued, This company need exposing for the sneaky little way of misleading and getting money in such ways. Seconds after before they could have procedeed with applicaition they were informed to refund me and stop the application, they have been charging £69for a service that you get free, maybe if it was £10 charge you wouldn't feel so upset but £69 is 2 days of hard work for me and is Very distressing , contact with the company is awful and blunt, I was told I'm not eligible for refund , then "do not ever contact us again lover this matter ok "
Charming after they just ripped me off , they have all my data and card details which is wrong , and now I have a stack of emails from companys I never heard of so rhey are selling my data on instantly and also making more money from me.
Situation is now I cannot afford to renew daughters passport and get away for a break which is awful, I'd planned on taking a holiday after having such devasting news recently that my brother had died through negligence after contracting meningitis within a matter of hours, totally devastated n upset that this can no longer happen. This needs exposing and they need to be hung for this, they cannot earn a honest living , I am not willing to forget about this as I'm not in a financial position to be handing out extensive amounts of money for a service that is free, any help on this matter would be appreciated ,who to report this to etc.