Bulk LPG - Cheapest suppliers / supply route?

Firstly an update. You may recall that I ended up being tied to F***** due to the illegal siting of the tank, so ended up agreeing to sign a contract to reduce the price, although the contract had no restriction on price rises after the first 6 months. Anyway the bill for gas duly arrived at the previously quoted 73ppl. I sent the contract back, stating (as advised on here) that despite my best efforts to inform F***** of the difference in terms to those verbally discussed before the delivery of gas took place, I now felt I had no choice but to send the contract back. My letter (14th Nov) also asked for a revised bill, down to the 51ppl we discussed. The revised bill never arrived, however at least 2 threatening letters for non-payment have . I called them this week (20th December) to ask them to stop threatening me, and to send me the revised bill. They said they didn't have the contract back yet??? So I told the lady on the phone that I sent it several weeks ago. She “checked again” and then said “oh yes, wait a minute, yes we did get it back, yesterday!” Hmmm, isn’t that interesting that it took Royal Mail an amazing 6 weeks to get it to them, but what a lucky co-incidence it arrived the day before I called. Do I sound cynical? It makes me wonder if this is just another tactic, whereby if they hound you enough you will just pay the higher bill.:mad:

So anyway I told her I wasn’t paying the bill until I received a new one, and she said “it can take a few weeks for the credit to be applied”. That’s fine, the longer I take to pay it, the better as far as I’m concerned.

All of that aside, we had our new boiler fitted last month (it’s amazing by the way, our ancient old house has actually felt warm!). Our plumber obviously checked everything out and said the regulator on our (underground) tank was looking a bit dodgy. So my other half called F***** this week. 2 guys turned up yesterday to look at it (no appointment, they said they normally just turn up). The first thing he did was lift the lid and say “oh it’s full of water ([STRIKE]and a dead mouse[/STRIKE])”. Ummm yes, we’ve talked to F***** about this several times and they’ve done nothing about it. So he said the reason it is full of water will be because the people who put it in wouldn’t have put suitable drains in, so the water was seeping up from below. Now let me understand this. The tank is like a submarine I presume – a long tube shape underground, with a turret where the regulator, meter etc are, and a hatch cover. It’s this turret that is full of water. Surely if it was seeping UP the way, would that not imply our water table is only about 2 inches below ground level? Bearing in mind this is at the highest point on our property, that would mean when I dig in the garden, all I’d find is water just below the soil level??? I don’t, for clarity, we have normal soil, not a pond for a garden! Anyway when the guy from JGas came to look at the tank (and couldn’t take it on because of the siting under the trees) he said that the turret needed drain holes to allow the water coming in from above to drain away into the soil. This makes much more sense to me because surely water would naturally try to go down, ie with gravity? The F****** guy said that no it must be coming up the way, that there wasn’t a perfect seal, and that basically it was my problem…..So anyway, he said they would go and get a sump pump to clear it out and look at the regulator. That was about 11.30am yesterday – they didn’t return.

Before he left, he said it was the owner’s responsibility to dig the hole etc, all the supplier did was provide and fit the tank and the pipework. He also said they shouldn’t be filling the tank like that (no s*** Sherlock) and that he’d talk to the office down south. Oh great, so what’s likely to happen now is that they will refuse to give us any more fills due to this issue, maintain it’s entirely my responsibility, but surely we can’t start digging about a tank full of gas….He also kept asking how old the tank was, but I didn’t know. He muttered something about Whoever fitted it – Umm you? – which he said no it wouldn’t have been us. Ummm yes, your office told me you did? What is the relevance of how old the tank is?

Sorry this is very long, but I am actually finding this thread useful as a way of recording everything that is going on in the saga. I have been holding off taking them to task over the illegal siting. However, if they are going to mutter about this issue now, then I think I will pursue the issue, and get them to move it elsewhere. My concern though, reading some recent posts on here, is that once I officially note it’s in the wrong place that they will cut off supply. I am not clear on exactly who would be responsible for ripping it out and moving it.

rendor wrote: »

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Have found Listers a refreshing change from Flogas. Pleasant to deal with and honest with their pricing - which they put on the front of their website.
So it may be worth trying smaller suppliers.

Hope you're fixed now. Maybe you'd let us know the deal from Listers, please?

I notice their price - on their website - does not seem to budge for months. It's been

50 ppl less any discount for higher quantity users

for a long time! I posted in March that it was 50ppl, though The Hornet posted that he'd had a phone quote of 45ppl at the end of August.

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