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Bulk LPG - Cheapest suppliers / supply route?

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Comments

  • SD-253
    SD-253 Posts: 314 Forumite
    GrandadRob wrote: »
    Just sent a return email to Ipsos/Mori asking for an explanation of the facts.
    Survey on behalf of.........
    Flogas gave them my details.......
    Pollsters use details to aid a competitor.
    Only admit on request that survey commissioned by Calor.

    Watch this space.
    Flogas gave your details to Calor? Why? and is it legal to do so?
  • HateLPG
    HateLPG Posts: 464 Forumite
    Part of the Furniture Combo Breaker
    edited 28 March 2011 at 8:53AM
    Following on from SD-253's (a.k.a. brandeberryj) earlier post (#846), I thought it would be sensible to double check on my facts and make sure that I wasn't posting mis-information. Following a quick ring round and asking the right questions, here is a breakdown of the situation in respect of LPG supply from the four cooperatives that I mentioned in my post #842. I specifically didn't go into contractual details in respect of LPG supply or pricing as my questions were in respect of the mechanics and availability of membership to the "general public".
    Anglia Farmers

    Will supply to anyone working in agriculture or farming (including smallholders). There is an annual fee for joining, and goods and services are provided at a discount;

    They have recognised that there is a demand from the general public for the discounted rates available to farmers. To cater for this demand, they have set up a partner company (run from the same offices) called Affinity (http://www.af-affinity.co.uk). The same range of goods and services is available as to full members, but there is NO membership fee to join. Instead, a small levy is applied to the discounted price for all goods and services at the time of purchase. They did not give me a current LPG price for either membership structure.
    Mole Valley Farmers

    This is an interesting one. Basically, membership is a flat-rate £10 per year membership fee, and is open to anyone, with no restrictions. This will give access to all products and services. Bulk LPG is supplied primarily by Calor and Flogas (although supply is apparently available from other suppliers on request). The current Calor price is 46.5ppl.

    Where things get a little more interesting is that instead of paying a £10 annual membership fee, you can choose instead to pay a £150 life membership fee. This life membership will offer additional discounts on many products (sadly not LPG) over and above those available to standard members and entitles you to vote at the AGM. The real bonus is that if at any time (without limit!) you decide that you no longer wish to be a member, they refund the full membership fee. This sounds odd at first, but the way it works is that you are effectively buying a share in the company with a flat-rate buy-back agreement, so when MVF give you back your £150, what they are effectively doing is "buying back" your share at a rate that will be (they hope) below the current market price for that shareholding.
    Borders Machinery Ring

    Membership is available to the non-farming general public at a cost of £45 per year (£135 for businesses). Membership gives access to discounts on goods and services including domestic bulk LPG.
    Highland Business Services Ring

    This is open to farmers and non-farmers alike. The membership fee is £45 per year and gives access to all their discounted products and services including LPG, Oil and Electricity.
    Following on from these discussions, it has become apparent that there is actually a wide network of such cooperatives, many of whom work together to wield greater buying power and leverage even greater discounts across a wide range of products and services (including, as mentioned above, LPG, Oil and Electricity) and many of them (I can't say all as I haven't phoned them all) offer membership to the non-farming general public. Clearly, they all have geographic boundaries, so to get the best deals, you will need to contact your most local ring member.

    For England and Wales, details of all ring members can be found on the "Machinery Ring Association of England and Wales (MRA)" website, at http://www.machineryrings.org.uk/ringlinks.html

    For Scotland, the "Scottish Machinery Ring Association" website is http://scottishmachineryrings.co.uk/

    Again, note that this will still not provide a comprehensive list of Farmers cooperatives as some (Mole Valley Farmers being one example) are not members of any ring (in exactly the same way that NOT ALL LPG suppliers are members of UKLPG), so, as always, diligent homework is required when searching for the best deal for your LPG.
  • longforgotten
    longforgotten Posts: 1,093 Forumite
    so, as always, diligent homework is required when searching for the best deal for your LPG.

    It is great that we have more options but how wrong it is that it is necessary for us to put in so much ground work. As it has been said so many times on this forum, there are vulnerable people out there who do not have the ability or means to search for a better price, or even know a better price exists even !

    The likes of Flogas, over the years, do nothing but hike the price up and get away with charging whatever they like. The situation is disgraceful.
  • HateLPG
    HateLPG Posts: 464 Forumite
    Part of the Furniture Combo Breaker
    Well, following on from all the recent discussions on the much-vaunted UKLPG supplier search tool (clearly labelled "Find a bulk LPG supplier near you using our post code search") not only, as has been shown, does it fail to list all LPG suppliers for any given area, but not all of the companies that it returns are bulk LPG suppliers!

    Try it for a Bristol Post code. One of the bulk suppliers offered will be "Andy's Gas", but if you give them a ring and ask them for a quote, they will (politely) tell you that they supply bottled gas and Autogas, but do not deal in delivered bulk LPG!
  • HateLPG
    HateLPG Posts: 464 Forumite
    Part of the Furniture Combo Breaker
    Still a "work in progress", but you might get a good idea of suppliers (UKPLG members and non-members) likely to supply to your area by looking at the recently-updated Google Earth supplier kml tool which can be found at http://www.lpguser.co.uk/depots.html

    Usual "ring round" caveats still apply, I'm afraid!
  • GrandadRob
    GrandadRob Posts: 91 Forumite
    edited 25 March 2011 at 7:31PM
    This is the reply from Ipsos/Mori which carefully ignores my questions regarding my details and Flogas.......

    Quote


    The interviewer reads from a script in this particular study and near the beginning of the interview does mention the client name Calor Gas. The interviewer is also able to disclose this at any time during the interview if they are asked. In some other studies clients wish to remain anonymous and in these situations our interviewers would not be allowed to disclose the name of the client, but a false client name would never be offered.

    We do ask for permission to record interviews but in reality only a small proportion of interviews get recorded, and are done so for quality control purposes.

    Kind regards

    Unquote.

    Still looks quite near the mark for me though.

    ps. Just sent another email back to Ipsos/Mori asking them the question directly.

    "Where did you get my details (as an LPG user) from, was it Flogas ? "

    We will await their reply, and then ask Flogas.
  • LittleVermin
    LittleVermin Posts: 737 Forumite
    Part of the Furniture 500 Posts Name Dropper Combo Breaker
    edited 25 March 2011 at 8:54PM
    GrandadRob wrote: »
    <snip>
    Still looks quite near the mark for me though.

    ps. Just sent another email back to Ipsos/Mori asking them the question directly.

    "Where did you get my details (as an LPG user) from, was it Flogas ? "

    We will await their reply, and then ask Flogas.

    It stinks, I think, Rob. I'm sure you don't really need any help but ...

    http://www.ico.gov.uk/for_organisations/data_protection/the_guide/principle_1.aspx
    Is it ever acceptable to disclose personal data to other organisations for them to use for their own purposes?

    It depends. You may be approached by a third party seeking personal data about one of your employees or customers. For example, the police may want information in connection with an investigation, or an individual may want information to pursue legal action. In such cases, you may choose to disclose the information if the conditions of a relevant exemption are satisfied.
    Unless one of these specific exemptions applies, individuals should generally be able to choose whether or not their personal data is disclosed to another organisation. If your intention to disclose information in this way was not made absolutely clear at the outset, at a time when the individual had the option not to proceed in their business relationship with you, then you will usually have to get the individual’s consent before making such disclosures.
    A decision to share personal data with another organisation does not take away your duty to treat individuals fairly. So before sharing personal data, you should consider carefully what the recipient will do with it, and what the effect on individuals is likely to be. It is good practice to obtain an assurance about this, for example in the form of a written contract.
    ... so unless you gave Flogas permission to flog your data to anyone and everyone Calor should not have had it. And Flogas would hardly sell it to a competitor, I presume. So - terrible thought - you and Flogas may just be in the same boat - called "Wronged". I wonder if Calor has just recruited someone from Flogas? Or possibly Ipsos/Mori did a survey for Flogas and one of their staff has been 'sloppy' (i.e. acted illegally). I'm probably trying to teach grandad to suck eggs! Anyway this story may have some more chapters. Maybe the CAB can help if you get slippery answers.
  • SD-253
    SD-253 Posts: 314 Forumite
    edited 28 March 2011 at 9:45AM
    HateLPG wrote: »
    Following on from SD-253's earlier post (#846), I thought it would be sensible to double check on my facts and make sure that I wasn't posting mis-information. Following a quick ring round and asking the right questions, here is a breakdown of the situation in respect of LPG supply from the four cooperatives that I mentioned in my post #842. I specifically didn't go into contractual details in respect of LPG supply or pricing as my questions were in respect of the mechanics and availability of membership to the "general public".
    Anglia Farmers

    Will supply to anyone working in agriculture or farming (including smallholders). There is an annual fee for joining, and goods and services are provided at a discount;

    They have recognised that there is a demand from the general public for the discounted rates available to farmers. To cater for this demand, they have set up a partner company (run from the same offices) called Affinity (http://www.af-affinity.co.uk). The same range of goods and services is available as to full members, but there is NO membership fee to join. Instead, a small levy is applied to the discounted price for all goods and services at the time of purchase. They did not give me a current LPG price for either membership structure.
    Mole Valley Farmers

    This is an interesting one. Basically, membership is a flat-rate £10 per year membership fee, and is open to anyone, with no restrictions. This will give access to all products and services. Bulk LPG is supplied primarily by Calor and Flogas (although supply is apparently available from other suppliers on request). The current Calor price is 46.5ppl.

    Where things get a little more interesting is that instead of paying a £10 annual membership fee, you can choose instead to pay a £150 life membership fee. This life membership will offer additional discounts on many products (sadly not LPG) over and above those available to standard members and entitles you to vote at the AGM. The real bonus is that if at any time (without limit!) you decide that you no longer wish to be a member, they refund the full membership fee. This sounds odd at first, but the way it works is that you are effectively buying a share in the company with a flat-rate buy-back agreement, so when MVF give you back your £150, what they are effectively doing is "buying back" your share at a rate that will be (they hope) below the current market price for that shareholding.
    Borders Machinery Ring

    Membership is available to the non-farming general public at a cost of £45 per year (£135 for businesses). Membership gives access to discounts on goods and services including domestic bulk LPG.
    Highland Business Services Ring

    This is open to farmers and non-farmers alike. The membership fee is £45 per year and gives access to all their discounted products and services including LPG, Oil and Electricity.
    Following on from these discussions, it has become apparent that there is actually a wide network of such cooperatives, many of whom work together to wield greater buying power and leverage even greater discounts across a wide range of products and services (including, as mentioned above, LPG, Oil and Electricity) and many of them (I can't say all as I haven't phoned them all) offer membership to the non-farming general public. Clearly, they all have geographic boundaries, so to get the best deals, you will need to contact your most local ring member.

    For England and Wales, details of all ring members can be found on the "Machinery Ring Association of England and Wales (MRA)" website, at http://www.machineryrings.org.uk/ringlinks.html

    For Scotland, the "Scottish Machinery Ring Association" website is http://scottishmachineryrings.co.uk/

    Again, note that this will still not provide a comprehensive list of Farmers cooperatives as some (Mole Valley Farmers being one example) are not members of any ring (in exactly the same way that NOT ALL LPG suppliers are members of UKLPG), so, as always, diligent homework is required when searching for the best deal for your LPG.

    So if I go through these cooperatives I can access companies who are on http://www.uklpg.org/supplier-search/search.php but though a middleman (the cooperative) some of whom charge a not inconsiderable amount (at least it would be to me) or take a cut? If this price “Calor price is 46.5ppl.” is for domestic customers and not commercial it looks reasonable. And I will defiantly look at http://www.machineryrings.org.uk/ringlinks.html for the other benefits which maybe quite substantial when my contract comes up. Thank you for that info. Below is the email I got from HBSR

    Hi,
    Thank you for your enquiry about a domestic supply of LPG in bulk.
    Unfortunately we cannot do domestic supply as the agreement we have with Calor is for commercial premises only.
    If you have a commercial side to your business, then we can probably do something for you.
    If not, I can pass your details onto the domestic supply side of Calor if you let me have an address and phone number.
    Many thanks for your enquiry,
    Richard

    Richard Jones
    HBS Ring Ltd Sales 01463 811603
    richard@hbsring.co.uk
    www.hbsring.co.uk
    Mob 07921 569731
    Highland Business Services Ring Limited
    Glaikmore
    North Kessock
    Inverness
    IV1 3UD
    Tel 01463 811603
    Fax 01463 811084

    This clearly conflicts with your statement.
  • SD-253
    SD-253 Posts: 314 Forumite
    I have just checked my local cooperative there is a £40 joining fee and subscription of £88 a year. Are you sure you have included all the fees for using the Cooperative? Pity mine are so high?
  • GrandadRob
    GrandadRob Posts: 91 Forumite
    Got a reply today regarding the source of my information. They said it came from Calor, the sponsor of the poll itself.

    I am quite willing to believe this, because in my quest for prices and contracts etc, most companies want your contact details in order to quote etc.

    But quite why Calor wanted my opinion via poll beats me.
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