Tesco misprices discussion area part 6

CharleneUK wrote:

Hi experts, I've just checked my receipt and realised I've been overcharged for two items.

I'd like to know if I can just bring the receipt back, or if I need to produce the items as well?

Yes Constantine is spot on.

If you think about it - your receipt will show the wrong price - but matches the Tesco database - so to CS it looks like the right price without the items - unless you get another one to show CS - who could then argue that the duplicate item isn't yours - if you see what I mean!

You might want to be quick - depending on the items - as another R&R Dude might visit the store - get the same item - bye bye SEL, bye bye R&R.

What were the misprices?

Duder

Constantine wrote:

Remember that CC points for reusing bags thing from a couple of weeks ago? Don't know any other details yet but it is coming soon. Guess the previous posters store was part of a trial.

Just seen it spoken about on TV in the last hour.

Constantine wrote:

Remember that CC points for reusing bags thing from a couple of weeks ago? Don't know any other details yet but it is coming soon. Guess the previous posters store was part of a trial.

It goes live on the 14th. One point per bag/box/carrying device used, but cashiers have been told to use discretion (sp?), for example, the folding crates some customers use will hold more than one bag full, and so will recieve more than 1 point etc.

Shokami wrote:

In store scanners.
Does anyone know if Tesco are doing away with price check scanners? One of my local stores has had them removed, and the other one's scanners are switched off at the mains. When I asked for it to be switched on I was told 'It doesn't work'. ?HO trying to foil the MSEers checking for R&Rs perhaps

This crops up from time-to-time on this forum.....

The general consensus is that there is no conspiracy from Tesco - maintenance of price-checkers are simply low down on the to-do list for each store.

In the time that I've been part of the lunacy that is R&Ring I've seen price-checkers eventually repaired - break - even replaced with newer models.

I must admit if I come across one swtiched off - I'll happily turn it back on to see if it works - 100% of the time it doesn't.

Keep hunting,

Duder

Dude's Saturday tip this week - "Which Mis-price?"

#1 - The Gotcha - This is the least contentious mis-price - you have the Bay City Rollers Greatest Hits with a £1.98 sticker on and you are charged £19.99 - easy pickings - even the nastiest Customer Service staff will find it difficult to argue against this one – although your taste in music is $^*&”)$*.

#2 - Quality Meat - This covers mis-priced per kg SELs - usually meat - often cheeses and so on - your kangaroo joint has a SEL of £9 a kg - on the pack it is £10 a kg - you may have to give the CS staff a lesson in mental arithmetic dyslexia - and point to "the shelf" bit in the Price Promise - but you will get some joy.

#3 - The Time Traveller - Out-of-date crispy duck is no good for you - but out-of-date SELs are always handy - look for goods with a yellow SEL - check the expiry date - if it was last night/week/year then you could be in - check the price and you may be in - some caution - sometimes goods have not changed in price – but particularly good spots for mobiles & cameras.

#4 - The Special Offer - this covers extra advertising away from any stickers or SELs - "all XBOX games under £30" and the like - if you find one for £30.99 you have a mis-price - also check the repeating TV adverts in Extra stores - you may see Tomb Raider 7 - Laura's Melons at a lesser price – but you do have a mis-price - but you will undoubtedly face an uphill struggle with CS as you argue your case - worth a punt!

#5 - We Don't Go Outside - when Tesco run big promotions - '50 cans of Carlsberg for £10 and your sister traded in' - they will sometimes put up big signs outside - pay attention - outside the store. Check these out the day after said promotion finishes - sometimes the outside signs are still in place - grab yourself a pallet of beer, argue with CS and check into AA in a couple of day’s time………..

Have fun Dudes - and remember to report your findings on the mis-price thread!

Duder