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Utility Warehouse (Telecom Plus) Discussion
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It was over one incident and "experiences" refers to parts of that one problem I had. If I did not end up happy with the result, I would not have stayed with the company. *I* am a satisfied customer of Utility Warehouse.1) You did NOT state you "once" had a bad experience. You stated you had "some" atrocious experiences.
2) You fail to point out the 83% was out of 90 customers. Yet elsewhere refer to your hundreds of thousands. We have seen the "independent" reviews by uw customers elsewhere on the web, and of course the "independent" reviews of your customers who come here posing as just customers who "just found out" about the "great" uw.
I am one of hundreds of thousands of customers. "Reviews" includes reporters writing in newspapers as well as the well known independent organisation. 90 customers is more representative than your quoting just the one, who in the end got satisfaction.The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
Oliver Wendell Holmes0 -
Have you proof that they are not satisfied customers. as I am?Time after time uw reps have come here and posed as satisfied customers.
I am an Independent Distributor with Utility Warehouse and any opinions expressed here are my own and may not be shared by the company.The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
Oliver Wendell Holmes0 -
We have seen the "evidence" right here.
Time after time uw reps have come here and posed as satisfied customers.
Reps have even stooped to separate forum names - one a customer/prospective customer aqsking (in their one and only post) if anyone ever heard of this uw, then in their other id as uw rep able to give them all the usual info (usually including the worthless word "guaranteed")
So, a few people breaking the rules = 26,000 INDEPENDENT distributors, colluding with an entirely seperate entity to generate misleading results in a consumer advice magazine with a good reputation.
And you think it's not libellous to make that claim?
I notice you don't mention people 'stooping' to such tactics as
- posing as a potential customer in an attempt to entice a UW distributor into soliciting custom in breach of the forum rules.
and from you yourself...
- selective quoting of meterial for example to imply UW is operating an illegal pyramid scam, even when the very same article include other (unquoted) material that completely destroyed that implication.
- falsely accusing UW distributors of posting misleading information and then compounding this by repeating the accusation later after the UW distributor had been proved correct.
- scouring the internet looking for any information you can take out of context or selectively quote to disparage UW to distract and misdirect when asked a question you cannot answer, such as 'suggest a better company' or 'suggest a company with a better range of customer benefits'
I would suggest you get off your moral high horse as that horse has long since bolted. While it's true that some distributors have made poor choices on this board, it's frankly unbelievable that you are still permitted to post in this thread considering the completely unshakeable bias and willingness to stoop to pretty much any level to give a bad impression of UW.
UW distributor.“Things that I felt absolutely sure of but a few years ago, I do not believe now. This thought makes me see more clearly how foolish it would be to expect all men to agree with me.” - Jim Rohn0 -
it's frankly unbelievable that you are still permitted to post in this thread considering the completely unshakeable bias and willingness to stoop to pretty much any level to give a bad impression of UW.
UW distributor.
So what are you saying?
That Quentin and other detractors should not be allowed to counter the misleading information spouted by UW reps, and criticise the tactics employed?
I cannot believe that a UW rep dare talk about 'unshakeable bias'.
The reason why Martin put all UW matters in one thread was because of the tactics of many UW reps spamming this site.0 -
I suppose it works both ways. I note Quentin makes no mention of the ridiculous and frankly embarrassing dacouch 'entrapment master plan (TM)' :rotfl: that failed miserably. Granted dacouch wasn't exactly the sharpest tool in the box but I do think it significant that even he had to admit not one of the UW reps on here contacted him by PM to offer their services. That, to me, tells me all I need to know about the UW reps on here.
Quentin also constantly recommends Post Office Phone to potential punters on the Telephone Board (even telling them about the £10 rerrral enticement, nudge nudge wink wink) yet user reviews on the net are, on the whole, very very iffy to say the least.Call me Carmine....
HAVE YOU SEEN QUENTIN'S CASHBACK CARD??0 -
So what are you saying?
That Quentin and other detractors should not be allowed to counter the misleading information spouted by UW reps, and criticise the tactics employed?
I cannot believe that a UW rep dare talk about 'unshakeable bias'.
The reason why Martin put all UW matters in one thread was because of the tactics of many UW reps spamming this site.
No, simply that criticising the tactics used by some to promote UW and then using the same or worse tactics to disparage them is somewhat hypocritical.
I guess "frankly unbelievable that you are still permitted to post in this thread " was a bit harsh, so sorry for that. However the rest of the comments I made regarding tactics used in this thread still stand. And he still owes me an apology (probably several) for repeated false accusations.
I believe I have given a fair and accurate description of why I think UW offer the best overall package on the market. I openly admit to being a UW distributor so anybody reading my posts is aware of any potential bias. I also would not necessarily consider my bias to be unshakeable. If someone ever does come up with a company that offers a better overall package than UW then my bias is likely to be very much shaken. 'course, can't see that happening any time soon.
I've re-read the first post, can't find any specific claim that it was created due to UW rep tactics as opposed to general 'heated' debate from both sides.
good time to post a reminder maybe...
i. All Telecom Plus Distributers must declare it when they post
ii. All workers or those related to other utility companies must declare it
iii. There are to be no abusive comments, accusations of fraud.
iv. Anyone breaking the above rules will be barred first of all from this board, and if they persist from the Chat Forums
personally I've found a number of quentin's posts fairly abusive, as outlined above
As I've said before, I still think anybody coming to this thread genuinely seeking infomration would be best served if both side ditched the constant nit picking and circular arguements. I'm still waiting for a suggestion for a company that provides a better range of customer benefits than UW.
UW distributor.“Things that I felt absolutely sure of but a few years ago, I do not believe now. This thought makes me see more clearly how foolish it would be to expect all men to agree with me.” - Jim Rohn0 -
26,000 INDEPENDENT distributors, colluding with an entirely seperate entity to generate misleading results in a consumer advice magazine with a good reputation.
And you think it's not libellous to make that claim?
It was myself that raised the issue of surveys not Quentin.
Would you take a moment to reflect of your use of the term "INDEPENDENT" distributors.
Now IFA (Independent Financial Adviser) is an accepted term for someone who offers unbiased advice on financial products; he very specifically is forbidden to 'push' and specific product.
So in what context would you use the term 'INDEPENDENT' when referring to UW distributors?
As for 'libellous' IMO you have no understanding of the term.
I say again, very clearly so there is no ambiguity.
Any survey where vested interests can vote is worthless; and 26,000 UW reps, plus friends and family have the strongest vested interest in voting for UW.
Those Surveys are as meaningless as UW's Triple Value Guarantee.
Now if you feel that is libellous, then do something about it!!0 -
No, simply that criticising the tactics used by some to promote UW and then using the same or worse tactics to disparage them is somewhat hypocritical.
I guess "frankly unbelievable that you are still permitted to post in this thread " was a bit harsh, so sorry for that. However the rest of the comments I made regarding tactics used in this thread still stand. And he still owes me an apology (probably several) for repeated false accusations.
As I've said before, I still think anybody coming to this thread genuinely seeking infomration would be best served if both side ditched the constant nit picking and circular arguements. I'm still waiting for a suggestion for a company that provides a better range of customer benefits than UW.
UW distributor.
So am I! I have noticed that since the 'challenge this price' posts arrived from yourself, myself and others the angle of 'attack' has shifted to how the product is sold. Even if UW could be proven to be the worst company in the whole world of commerce, Quentin has previously made it clear that he has no morals whilst on this board as this is a money saving site. As he's not currently claiming to have you on ignore, perhaps you could post your challenge again and let him use his legendary analytical powers and endless spare time to get you a better deal? Surely that would be the REAL result in this thread? If UW can be proven not to compete on price on a site peopled by extreme money savers, surely that's end of argument? We'll see..
I'll repost my proposed deal again. You never know, maybe one of the detractors will be shamed into action...Yorkshire Region.
Gas 15000 kwhs
Leccy 4800 kwhs
Up to 24mb BB (my exchange is fully capable of exploiting this, btw)
40gb monthly download allowance
Free modem (yes, they CAN have it back should I ever leave!
)
Phone Line Rental
24/7 calls to 01,02,03 AND 08545/0870 numbers
10 international destinations included in the inclusive calling package.
Silver club membership
£10,000 accidental death insurance (I don't know any Russian KGB people and don't enjoy sushi so that's one worry out of the way)
FREE calls to CS/BB support
No minimum term contract on any service (subject to £50 exit fee if leave the phone/BB package within 12 months. Your beloved BT would charge how much if you left after 12 months? Almost £200 smackeroos! Nothing with UW).
Chance to refer like-minded friends (hell, even sworn enemies AFAICT) to receive %tage discounts off our bill (on-going as well!). Maximum of £250 in any month and no reduction on club fees, phone line installations etc.
Free membership of Prospero Magazine and their exclusive discount offers (who knows? I'll have a butchers for nowt).
Cashback card that can mean sizeable discounts off the bill by shopping at designated High Street outlets, the 'biggie' obviously being Sainsburys for groceries, electrical items, heck even mobile top-ups and gift vouchers for other retailers if what has been posted on here continues :eek:).
12x paper monthly bills fully itemised detailing all the services I take.
One monthly DD for the lot.
Anything missed/unintentionally embellished etc?
Total annual bill: £1387.00
Monthly DD: £115.58
THESE FIGURES INCLUDE NO DISCOUNT FOR USING THE CASHBACK CARD. THANK YOU.Call me Carmine....
HAVE YOU SEEN QUENTIN'S CASHBACK CARD??0 -
Independent Distributors for Utility Warehouse are not provided with resources by the company, they have to pay for their own. Independent:- Not depending on authority, not depending on another person for one's livelihood or opinions. I believe that would be the context.So in what context would you use the term 'INDEPENDENT' when referring to UW distributors?
Any survey where vested interests can vote is worthless; and 26,000 UW reps, plus friends and family have the strongest vested interest in voting for UW.
You have not shown how many of the Utility Warehouse Distributors have access to the survey in question. As all WHICH? surveys are open to people who pay their membership, therefore all their surveys could be influenced by people who have a vested interest. Are you saying that all their surveys are worthless? I have stated that I did not take part in the survey and I am probably typical of Independent Distributors for Utility Warehouse.The mind of the bigot is like the pupil of the eye; the more light you pour upon it, the more it will contract.
Oliver Wendell Holmes0 -
it's frankly unbelievable that you are still permitted to post in this thread considering the completely unshakeable bias and willingness to stoop to pretty much any level to give a bad impression of UW
What are you saying by this - you feel someone who isn't taken in by the UW way of doing things (ie. keep it simple, give them the sale gaining headlines, the detail has them all tied up in the massive ts + cs which they won't bother reading), and takes the time to correct all the misinformation the uw reps try and foist on us (I recall you needed some help over the ts + cs over whether or not uw supplied free hardware (pigs/modems etc) or just loaned it or stung the customer when they left) - should be banned from posting here?
The real question is why uw still see this as fertile ground, and worth coming through the door for more - and we can all see why this thread is the "special" backwater for everything connected to uw.
As you say you find my posts abusive (though they are not, so it must be your interpretation), why not ignore them (as you don't mention your colleague vinny's truly abusive input here, I guess you have already selected his posts to ignore)0
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